Experience

TeePublic

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Director of Production / Supply Chain

  • Sep 2021 - Present

• Senior Production Manager

  • Jan 2019 - Sep 2021

  Manage and lead the Production team, from strategic planning + initiatives to day to day. Manage and iterate on the supply chain: vendor, customer, and creator relations; pitch and run fulfiller integrations, product additions, packaging changes, and Dev features; monitor and manage SLA, run rate, allocation, team + partner KPIs, and the team roadmap; negotiating product pricing, invoicing, and billing; monthly and holiday projections, policy, and in depth problem-solving; CSR initiatives and upkeep; frequent communication with execs and vast majority of internal teams on co-op efforts and strategy

• Production Manager

  • Jan 2016 - Jan 2019

  Keep track of, coordinate, and facilitate supply chain; vendor, customer, and designer relations (manage needs and communications between artists, customers, printers, and the company); monitor and manage SLA; wholesale ordering, invoicing, and billing; responsible for tracking expenditures; maintain stock levels for items on both sites; manage DMCA issues and other artist concerns; coordinate, compose, and publish new releases for BustedTees; licensing of designs from Teepublic for BustedTees; other various job functions in a fast-paced environment with changing priorities

• Community Management + Customer Service Intern

  • Sep 2015 - Jan 2016

  Manage needs and communications between artists, customers, and the company; extensive customer service via phone, email, and social media; recruit and support artists; social media outreach and promotion; use of Salesforce and other platforms to maintain and update artist community; various administrative tasks and job functions in an environment with frequently changing needs and priorities



FurBridge

• Cayman Islands

• Volunteer Recruiter

  • Aug 2015 - Oct 2015

  Liaison with the volunteer community; perform outreach to spread awareness of the organization and its needs; create and manage postings on numerous sites, maintain contact with volunteers and coordinate between board members and volunteers; upkeep of volunteer database; face of the organization to incoming volunteers Liaison with the volunteer community; perform outreach to spread awareness of the organization and its needs; create and manage postings on numerous sites, maintain contact with volunteers and coordinate between board members and volunteers; upkeep of volunteer database; face of the organization to incoming volunteers



Oberlin College

• United States
• Higher Education
• 700 & Above Employee

• Merchandise Coordinator (Ultimate Frisbee)

  • Sep 2013 - May 2015

  Coordinated, designed, ordered, and distributed team merchandise (including jerseys/uniforms); responsible for collecting and holding large sums of money; coordinated with various companies and alumni; elected to position by team each year

• Circulation Desk Student Supervisor

  • Sep 2012 - May 2015

  Oversaw fellow student workers; extensive customer service; knowledge of library systems and policies; utilized organizational skills; fast-paced operation with multitasking and reorganizing of priorities as demands change



The Kavelman Group

• Administrative Assistant

  • 2012 - 2015

  Intermittent; managed various aspects of the workplace and home; answered telephone calls and took messages; retrieved and distributed mail; saw to the function, cleanliness, and organization of the space Intermittent; managed various aspects of the workplace and home; answered telephone calls and took messages; retrieved and distributed mail; saw to the function, cleanliness, and organization of the space



AmsterDog Dog Rescue

• Volunteer

  • Jun 2014 - Aug 2014

  Screened potential adopters; acted as a go-between between the agency and the adopters; customer service; knowledge of complexities of animal adoption process Screened potential adopters; acted as a go-between between the agency and the adopters; customer service; knowledge of complexities of animal adoption process



Pied Piper Children's Theatre

• United States
• Entertainment
• 1 - 100 Employee

• Actor's Society Member and Volunteer

  • 2004 - 2011

  Oversaw peers and small children; set-building; backstage organization and coordination; house management; props, lighting, set, and costume design, marketing/publicity, and schedule coordination; stage-managing; assistant directing; working with adult Equity actors on productions with mixed-age casts Oversaw peers and small children; set-building; backstage organization and coordination; house management; props, lighting, set, and costume design, marketing/publicity, and schedule coordination; stage-managing; assistant directing; working with adult Equity actors on productions with mixed-age casts