Cassandra Grissom

Account Partner Director at Salesforce
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Location
Austin, US

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Account Partner Director
      • May 2022 - 1 year 8 months

      Austin, Texas, United States Account Partner Director responsible for selling full portfolio of Salesforce Professional Service offerings, including Salesforce Digital Transformation to Strategic consulting. * Excellent communication and interpersonal skills, which are essential in building and maintaining strong client relationships. As an Account Partner Director, I am responsible for negotiating contracts and managing client expectations, which requires a high level of strategic thinking. * Nonprofit Industry… Show more Account Partner Director responsible for selling full portfolio of Salesforce Professional Service offerings, including Salesforce Digital Transformation to Strategic consulting. * Excellent communication and interpersonal skills, which are essential in building and maintaining strong client relationships. As an Account Partner Director, I am responsible for negotiating contracts and managing client expectations, which requires a high level of strategic thinking. * Nonprofit Industry Experience to understand Enterprise customer's needs, motivations, business drivers, strategic goals and desired outcomes with Salesforce technology. * Consultative selling approach that positions Salesforce as trusted advisor * Advise clients with vision of Salesforce and how to drive success and value from the platform technology * $5M Professional Services sold in 2023 * $8M+ Bookings 2024 YTD Show less

    • Canada
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Sr. Account Executive -Enterprise Nonprofit Sector
      • Mar 2021 - May 2022

      Austin, Texas, United States * Promoted into Team Lead position managing Nonprofit Enterprise Sales Team of 5 staff * Skilled in managing and motivating sales teams, analyzing sales data and metrics, and developing effective sales strategies. * Responsible to execute sales strategy including $11M quota target supporting individual contributors * Guide, Mentor and Support Account Executives to achieve their annual targets * Develop Annual Account Plans with each individual Account Executive to exceed their… Show more * Promoted into Team Lead position managing Nonprofit Enterprise Sales Team of 5 staff * Skilled in managing and motivating sales teams, analyzing sales data and metrics, and developing effective sales strategies. * Responsible to execute sales strategy including $11M quota target supporting individual contributors * Guide, Mentor and Support Account Executives to achieve their annual targets * Develop Annual Account Plans with each individual Account Executive to exceed their annual targets. * Lead discovery sessions and strategic design of complex solutions for the customer's Salesforce technology stack, including Salesforce Clouds, ISV and additional integration options. * Deliver Executive Presentations walking clients through the vision and value of the Salesforce solution, project plan, timeline, and costs. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Director, Enterprise Nonprofit Sales
      • Jul 2020 - Feb 2021

      Austin, Texas, United States KELL Partners is a Salesforce.org SI Partner that provides consulting services to nonprofits and educational institutions (e.g. implementation + optimization, support, training, needs assessment, virtual administration). Key Metrics 2020- 183% of quota, closed $2.3M contract bookings.

    • Sr. Account Executive for Mid-Market and Field Level Accounts
      • Aug 2014 - Jun 2020

      Austin, Texas Area Key Metrics *136% Quota Acheieved for 2019, closed $1.6M *141% Quota Achieved for 2018, closed $1.3M in bookings *102% Quota Achieved for 2016 *128% Quota Achieved for 2015, closed over $1M bookings *101% of Quota in Q4 2014, first full quarter in position *Assess needs of nonprofit organization to create the right vision and solutions with Salesforce CRM and third-party applications (marketing, web integration, advocacy, ect) *Work with potential clients in providing… Show more Key Metrics *136% Quota Acheieved for 2019, closed $1.6M *141% Quota Achieved for 2018, closed $1.3M in bookings *102% Quota Achieved for 2016 *128% Quota Achieved for 2015, closed over $1M bookings *101% of Quota in Q4 2014, first full quarter in position *Assess needs of nonprofit organization to create the right vision and solutions with Salesforce CRM and third-party applications (marketing, web integration, advocacy, ect) *Work with potential clients in providing consulting services for implementation, data migration and optimization of Salesforce CRM platform. Create a Statement of work for products including, Salesforce CRM, Communities, Pardot and Marketing Cloud. *Responsible for acquiring new business, managing pipeline and opportunities through the sales cycle and contract negotiations through final signature.

    • United States
    • Software Development
    • 700 & Above Employee
    • Account Executive
      • May 2012 - Aug 2014

      Austin, Texas Area Key Metrics *130% of quota in 2012, achieved Chairman's Circle *125% Quota Achieved for 2013 for SaaS, over 200% Services sold *$900k+ bookings in 2013 *100% Quota attainment in 1st Half 2014 *Manage sales quota within defined territory to meet aggressive churn and bookings goals for publicly-traded software firm serving nonprofits. *Fast pace consultative sales using solution selling to attain increased monthly recurring revenue in multi-state territory, managing all… Show more Key Metrics *130% of quota in 2012, achieved Chairman's Circle *125% Quota Achieved for 2013 for SaaS, over 200% Services sold *$900k+ bookings in 2013 *100% Quota attainment in 1st Half 2014 *Manage sales quota within defined territory to meet aggressive churn and bookings goals for publicly-traded software firm serving nonprofits. *Fast pace consultative sales using solution selling to attain increased monthly recurring revenue in multi-state territory, managing all phases of the sales process from prospecting to close. *Sold Salesforce based product as well as proprietary SaaS software *Single point of contact for clients responsible for problem solving and customer satisfaction related to operations, sales, product issues/concerns, invoicing etc. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Account Executive- Common Ground
      • 2008 - 2012

      Austin, Texas Area Key Metrics *175% of annual goal in 2011 to attain President's Club/Inner Circle status as well as over 100% of quota consistently every quarter. *130% of quota in 1H 2012 before promoted *Sales representative responsible for all new business in a multi state territory, developing opportunities and closing deals over the phone, internet and in-person. *Donor management/CRM sales of the Common Ground/Salesforce database product to nonprofit organizations. *Responsible for… Show more Key Metrics *175% of annual goal in 2011 to attain President's Club/Inner Circle status as well as over 100% of quota consistently every quarter. *130% of quota in 1H 2012 before promoted *Sales representative responsible for all new business in a multi state territory, developing opportunities and closing deals over the phone, internet and in-person. *Donor management/CRM sales of the Common Ground/Salesforce database product to nonprofit organizations. *Responsible for contract negotiations through final signature. *Providing appropriate resources for prospects, such as online demonstrations, contracts and proposals when needed, in order to educate prospects and advance sales cycles. Show less

    • Australia
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Sales Representative
      • 2006 - 2008

      Business development/Lead generation for Panasonic, ADC, Motorola, and Sun Microsystems. Maintained between 125% and 200% of monthly sales goals. Generated leads, qualified, and managed sales opportunities Certified in Spin Selling Technique Trained new hires within the guidelines of Rainmaker’s Mentoring Program

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Inside Sales Representative
      • 2005 - 2006

      San Antonio, Texas Area Managed a territory of accounts for UPS in obtaining additional business and solutions Researched, planned and developed sales strategies to keep sales opportunities organized and advancing through sales cycle. Implemented technology solutions and logistic improvements for customers in the field of shipping. Sales Person of the Quarter Q3 2005

Education

  • Arizona State University
    BA, International Business, Media Communications
    2000 - 2005
  • Universidad Complutense de Madrid
    Study Abroad Program
    2002 - 2003

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