Cassandra Ethier
Direct Support Professional at Ottawa-Carleton Lifeskills- Claim this Profile
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Bio
Credentials
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Online CPR/AED and First Aid Combo Course
Ottawa-Carleton LifeskillsMar, 2019- Sep, 2024 -
CPI (Nonviolent Crisis Intervention)
Ottawa-Carleton LifeskillsJun, 2019- Sep, 2024
Experience
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Ottawa-Carleton Lifeskills
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Canada
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Non-profit Organization Management
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1 - 100 Employee
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Direct Support Professional
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May 2016 - Present
- Direct administrative assistant to resident activities and staff. Scheduled appointments and managed calendars, as well as, resident support service and administrative functions. Assist residents with applications for community services, resources, and programs. Core competencies include resident Service, team Management, decision making, risk management, conflict management, team player, emotional skills, and problem-solving. - Direct support worker to Adults who have developmental disabilities. Including daily assistance to develop social, life and problem-solving skills according to the individual needs of the residents using approved counselling methods. Ensured the personal and physical safety of all residents at all times. Core competencies include direct support, behaviour counselling, risk management, life management, excellent interpersonal skills, and problem-solving. - Experienced in planning Passport funding activities in a timely manner. - Administer medication according to MAR Sheets.- Conduct oneself as a role model of responsible adult behaviour, responding to situations with professionalism and commitment to residents welfare
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Loblaw Companies Limited
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Canada
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Retail
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700 & Above Employee
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Front End Supervisor
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May 2011 - Nov 2018
As well as cashier and supervisorial duties other responsibilities include - Courtesy Desk: Created a professional and welcoming atmosphere for customers and staff. Managed phone calls and forward to correct departments or managers in a timely manner. Managed a team of front-end cashiers, as well as, supported numerous customer service and administrative functions. - U-scan Attendant: Assist customers at the self-checkout stations with any needs. Correct minor hardware and software errors of the SCO system. Troubleshooting over the phone with tech support. Organized work zone, kept the work zone clear and free of clutter. Work at the cash register when needed, making customer checkout more efficient. - Cash Office Closing Supervisor: Responsible for counting the contents of the cash register drawer at the end of each shift. Maintained receipts, records, withdrawals, and balancing tills so the proper float is reached. Organized and printed day-end reports. - Trainer: Demonstrated initiative through team-leading exercises. Worked with the Manager to ensure that people are well-matched to their work. Developed a reputation as an efficient service provider, able to train fellow colleagues in the aforementioned tasks.
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Extendicare Inc.
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Canada
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1 - 100 Employee
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Student Placement
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2015 - 2015
- Admission Process: Assisted residents with adjusting to New Orchard Lodge by preparing gift baskets and preparing paperwork prior to moving in. - Weekly intake meetings over six weeks to ensure resident's concerns or questions are heard. - Daily 1 -1 Social visits with residents.- Group activities: Help coordinate choir and implemented chair dancing class on a weekly basis.
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Ottawa-Carleton District School Board (OCDSB)
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Canada
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Education Management
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700 & Above Employee
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Education Assistant (Student Placement)
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Jan 2014 - Apr 2014
- Assisted Students in Classroom in Eighth Grade who need extra support with educational curriculum- Researched and implemented a successful girls group that touched on topics such as; anxiety, confidence, self-esteem and learning about self-discovery.- Built positive rapport with students and allowing a safe space for students to be counselled
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Education
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2013 - 2015
Algonquin College of Applied Arts and Technology
Degree, Social Service Worker
Community
