Experience

National Marine Sanctuary Foundation

• United States
• Public Policy
• 1 - 100 Employee

• Monterey Bay Chapter Operations Manager

  • Jan 2022 - Present



Apple via Apex

• GIS Technician

  • 2020 - 2022



Aquarium of the Bay

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Operations Supervisor

  • Mar 2015 - Nov 2016

  • Led all Guest Services Associates in accomplishing day-to-day operations of their assigned locations. • Operation's Representative for the organization’s Green Team involving monthly meetings where achievable goals to make each department more sustainable were discussed. I would then distribute and implement the ideas to the Operations Department. • Trained new Guest Services and Retail employees in cash handling, customer service, and department policies and expectations. • Primary Contact for daily POS operations and troubleshooting. • Worked with Management to conceptualize, design and implement individual projects. • Responsible for providing each Aquarium guest uncompromised hospitality and service. Show less



The Marine Mammal Center

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Guest Experience & Hospitality Intern

  • Oct 2014 - Feb 2015

  •Inspire visitors to support The Marine Mammal Center and marine mammals and become ocean stewards.•Assist in the management and support of education volunteers onsite.•Interpret animal behaviors and animal care procedures for visitors.•Serve as the contact and point person for volunteers.•Answer visitor questions and direct them to all of the hospital's public areas.

• Guest Experience Associate

  • 2015 - 2015

  • Hired for the summer.• Assisted in the development of the Center’s visitor program and services.• Delivered programs and helped train and supervise Education Volunteers.• Developed and piloted a Behind-The-Scenes tour of the hospital to allow guests access to areas never before granted to the public.• Served as mentor and guide for a core group of Education Volunteers.