Cassandra Draughter

Communication Assistant at Hamilton Relay
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Contact Information
us****@****om
(386) 825-5501
Location
Baton Rouge, Louisiana, United States, US
Languages
  • Sign Languages -
Skills

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Bio

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Credentials

  • Auto Claims Adjuster
    -
    Feb, 2018
    - Nov, 2024
  • Workers Compensation Adjuster
    -
    Aug, 2017
    - Nov, 2024

Experience

  • Hamilton Relay
    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Communication Assistant
      • Apr 2018 - Present

      Handle incoming calls between the deaf/ hard of hearing and hearing. Maintain a fluid conversation at 60 to 80 wpm.

  • Sedgwick Claims Management Inc
    • Claims Adjuster Associate
      • Nov 2015 - Dec 2017

      Process multiple Workers Compensation claims. Monitor and address medical and billing concerns for workers in treatment. Provide authorization for treatment as well as payment of medical costs.

  • PROGRESSIVE INSURANCE COMPANY
    • CLAIMS ADMIN. SUPPORT SPECIALIST INTERMEDIATE
      • Sep 2007 - Jul 2015

      Received, sorted and delegated daily mail, FedEx and UPS. Assisted customers in completion of State regulated Total Loss documents. Organized and Maintained claim file room. Resposible for purchasing office supplies and maintnance of main office equipment i.e. fax, copier

  • Verizon Wireless (Worldwide Wireless)
    • Telecommunications
    • 300 - 400 Employee
    • Customer Service Representative
      • Oct 1998 - May 2000

  • Amtrak
    • United States
    • Rail Transportation
    • 700 & Above Employee
    • reservation sales agent
      • Mar 1994 - Jun 1996

Education

  • Stautzenberger College-Maumee
    Associate's degree, Accounting and Business/Management
    2005 - 2007
  • Stautzenberger College-Maumee
    Associate's degree, Business, Management, Marketing, and Related Support Services
    2005 - 2007

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