Cassandra Cruickshank
Administrative Assistant-Corporate Services/Licensing Clerk at Town of Niagara on the Lake- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
French Limited working proficiency
-
English Native or bilingual proficiency
Topline Score
Bio
Credentials
-
QuickBooks Certification
QuickBooks Proadvisor CASep, 2020- Nov, 2024 -
Accounting Foundations: Bookkeeping
LinkedInAug, 2020- Nov, 2024 -
Finance Essentials for Small Business
LinkedInAug, 2020- Nov, 2024 -
Creating a Culture of Change
LinkedInMay, 2020- Nov, 2024 -
Human Resources: Selecting an HR System
LinkedInMay, 2020- Nov, 2024 -
Human Resources: Strategic Workforce Planning
LinkedInMay, 2020- Nov, 2024 -
Human Resources: Working with Vendors
LinkedInMay, 2020- Nov, 2024 -
Inbound Marketing Certified
HubSpotJan, 2021- Nov, 2024 -
Social Media Marketing Certification
HubSpotJan, 2021- Nov, 2024
Experience
-
Town of Niagara-on-the-Lake
-
Canada
-
Government Administration
-
1 - 100 Employee
-
Administrative Assistant-Corporate Services/Licensing Clerk
-
Aug 2022 - Present
• Processed special event applications and issued special event permits. • Work with various departments to ensure that events can be executed without disruptions. • Conducted initial review of short-term rental applications to ensure completion before distribution. • Reviewed, gathered details, and issued municipal lottery licenses. • Conducted requested administrative activities in a timely manner. • Advised Short-Term Rental Applicants of requirements to ensure compliance. • Updated website to ensure AODA compliance and ensure data is current.
-
-
-
Whirlpool Corporation
-
United States
-
Manufacturing
-
700 & Above Employee
-
Senior Customer Representative- Reverse Logistics Team
-
Apr 2022 - Aug 2022
• Processed a wide variation of return authorizations for Major Retailers using various software. • Conducted weekly reports using SAP to process credits in a timely manner. • Met with co-workers to advise on the optimal reverse logistics solutions for unique cases. • Researched policy to ensure that the correct policies were followed for Major Trade Partners. • Advised Trade Partners of policies related to Reverse Logistics to ensure compliance. • Utilized SAP for processing and investigative purposes. • Created detailed SOPs and conducted training sessions for new practices.
-
-
-
Mosaic North America
-
United States
-
Advertising Services
-
700 & Above Employee
-
Bilingual Sales Advisor
-
May 2021 - Mar 2022
• Worked with a team to ensure we were able to respond to Whirlpool Retail Sales Associates in a timely manner. • Performed administrative duties to ensure Retail Sales Associates have fully functional floor stock. • Met with co-workers to ensure they were able to discover answers to unique questions. • Researched specific details about Whirlpool products to provide Retail Sales Associates with the correct information. • Acquired documents to ensure salespersons had the necessary information to finalize sales • Created sales documents using specialized software to support sales.
-
-
-
Infinity 8 Realty Inc.
-
Canada
-
Real Estate
-
1 - 100 Employee
-
Bookkeeper
-
Aug 2020 - Mar 2022
• Researched various accounting software to optimize accounting processes within this company. • Created accounting documents using QuickBooks to ensure compliance of brokerage with RECO. • Answered clients’ questions to ensure they have the proper accounting practices in place. • Acquired documents from clients to ensure their compliance with RECO and CRA standards. • Prepared documents in anticipation of Tax Submission. • Researched various accounting software to optimize accounting processes within this company. • Created accounting documents using QuickBooks to ensure compliance of brokerage with RECO. • Answered clients’ questions to ensure they have the proper accounting practices in place. • Acquired documents from clients to ensure their compliance with RECO and CRA standards. • Prepared documents in anticipation of Tax Submission.
-
-
-
Digital Main Street
-
Canada
-
Non-profit Organizations
-
100 - 200 Employee
-
Digital Marketing Coordinator, Digital Main Street Futureproof at Communitech
-
Jan 2021 - Mar 2021
•Researched clients to determine areas where their digital presence could be optimized. •Used Social Media strategies to improve small/medium businesses' digital reach •Created unique marketing plans for multiple unique clients. •Worked with a team to create content for businesses for their social media and websites platforms •Met with clients often to ensure we were satisfying their needs and to gather feedback. •Researched clients to determine areas where their digital presence could be optimized. •Used Social Media strategies to improve small/medium businesses' digital reach •Created unique marketing plans for multiple unique clients. •Worked with a team to create content for businesses for their social media and websites platforms •Met with clients often to ensure we were satisfying their needs and to gather feedback.
-
-
-
Canada Revenue Agency - Agence du revenu du Canada
-
Government Administration
-
700 & Above Employee
-
Refund Integrity Examiner
-
Sep 2019 - Apr 2020
• Researched specific tax laws to ensure that I could provide Taxpayer’s with the correct information. • Conducted audits to confirm and ensure compliance of businesses with the Excise Tax Act. • Answered Taxpayer’s question to ensure they have the proper accounting practices in place. • Acquired documents from Taxpayers to ensure their compliance with the Excise Tax Act. • Researched specific tax laws to ensure that I could provide Taxpayer’s with the correct information. • Conducted audits to confirm and ensure compliance of businesses with the Excise Tax Act. • Answered Taxpayer’s question to ensure they have the proper accounting practices in place. • Acquired documents from Taxpayers to ensure their compliance with the Excise Tax Act.
-
-
-
Stickable Printable
-
St.Catharines
-
Entrepreneur
-
May 2019 - 2020
• Performed administrative duties to create a sole proprietorship • Used Social Media to promote business and create a brand • Met with clients, to encourage good relationships • Performed administrative duties to create a sole proprietorship • Used Social Media to promote business and create a brand • Met with clients, to encourage good relationships
-
-
-
-
Marketing Assistant
-
Sep 2018 - Sep 2019
• Cold-contacted local businesses to obtain new clients • Answered client’s questions to encourage interest in our services • Cold-contacted local businesses to obtain new clients • Answered client’s questions to encourage interest in our services
-
-
-
Foodland
-
United States
-
Retail Groceries
-
300 - 400 Employee
-
Cashier Customer Service
-
Jun 2014 - Aug 2017
• Handled cash transactions, making appropriate change for purchases/meeting the needs of customers • Interacted with the public to increase sales and handled any customer-related issues • Solved problems under stress, ie; during busy periods when it was necessary to find solutions quickly • Cleaned as necessary to ensure a positive impression of the store • Handled cash transactions, making appropriate change for purchases/meeting the needs of customers • Interacted with the public to increase sales and handled any customer-related issues • Solved problems under stress, ie; during busy periods when it was necessary to find solutions quickly • Cleaned as necessary to ensure a positive impression of the store
-
-
-
-
Travel Agent Assistant
-
Jan 2017 - Jun 2017
• Answered phones to decrease the phone-wait time of potential clients • Used Social Media to promote the business and create a brand • Used various computer programs daily to upload files and decrease physical clutter in the office • Met all deadlines presented to ensure fast and efficient service • Answered phones to decrease the phone-wait time of potential clients • Used Social Media to promote the business and create a brand • Used various computer programs daily to upload files and decrease physical clutter in the office • Met all deadlines presented to ensure fast and efficient service
-
-
Education
-
2017 - 2021
Brock University
Bachelors of Business Administration, Business Administration and Management, General
Community
