Cassandra Oswald
Assistant Operations Manager at The University of Edinburgh Conferences & Events- Claim this Profile
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Bio
Credentials
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ABV Trained
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Personal license BIIB
SQA – Scottish Qualifications Authority
Experience
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The University of Edinburgh Conferences & Events
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United Kingdom
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Hospitality
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1 - 100 Employee
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Assistant Operations Manager
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Sep 2023 - Present
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Platter and Pop
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United Kingdom
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Events Services
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1 - 100 Employee
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Event Manager
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Aug 2021 - Sep 2023
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Hello Scotland
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United Kingdom
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Events Services
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1 - 100 Employee
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Junior Project Manager
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Feb 2022 - Jul 2022
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Carlowrie Castle
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United Kingdom
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Hospitality
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1 - 100 Employee
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Event Coordinator
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Apr 2018 - Oct 2020
• Hosted high-profile event days and greeted clients in a friendly manner at the venue reception • Assisted guests staying in the Castle’s luxury bedrooms and provided solutions to queries and complaints • Regularly contacted clients and provided consultation on venue services and ongoing programmes • Managed administration processes and developed proposals and contracts for new service offerings • Quality assured event templates and event plans and maintained exceptional standards in customer service • Worked a range of flexible hours to help the business deliver successful events Show less
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Barcode Recruitment Ltd
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Staffing and Recruiting
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1 - 100 Employee
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Festival Bar Manager
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Jun 2013 - Jul 2018
* Worked at events such as T in the Park, The Ryder Cup, Reading & Leeds, V Festival and Radio 1’s Big Weekend. * Manage up to 100 staff members ensuring they are following licensing laws and conditions, organising their breaks and maintaining a secure working environment. * Fast paced, fun and energetic environment that has inspired me to build a career within the events industry. * Worked at events such as T in the Park, The Ryder Cup, Reading & Leeds, V Festival and Radio 1’s Big Weekend. * Manage up to 100 staff members ensuring they are following licensing laws and conditions, organising their breaks and maintaining a secure working environment. * Fast paced, fun and energetic environment that has inspired me to build a career within the events industry.
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Heritage Portfolio
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United Kingdom
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Hospitality
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1 - 100 Employee
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Supervisor
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Apr 2017 - Jun 2018
• Provided leadership and motivation to staff to deliver high-quality services to a broad client portfolio • Aligned company services and offerings to client briefs and ensured client requirements were catered for • Contributed new ideas and initiatives to facilitate team building and business development • Enriched staff training programmes to help colleagues up-skill and learn new in demand skills • Prepared staff rotas and ensured the organisation was fully resourced for daily operations • Assisted senior Retail and Event Managers with business-critical purchase orders and stock takes Show less
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Education
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Edinburgh Napier University
Bachelor of Arts - BA, Meeting and Event Planning -
Edinburgh college
HND, Event Management -
St Margaret's Academy
Scottish Highers