Cassandra Oswald

Assistant Operations Manager at The University of Edinburgh Conferences & Events
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Edinburgh Area, UK

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Credentials

  • ABV Trained
    -
  • Personal license BIIB
    SQA – Scottish Qualifications Authority

Experience

  • The University of Edinburgh Conferences & Events
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Assistant Operations Manager
      • Sep 2023 - Present

  • Platter and Pop
    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Event Manager
      • Aug 2021 - Sep 2023

  • Hello Scotland
    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Junior Project Manager
      • Feb 2022 - Jul 2022

  • Carlowrie Castle
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Event Coordinator
      • Apr 2018 - Oct 2020

      • Hosted high-profile event days and greeted clients in a friendly manner at the venue reception • Assisted guests staying in the Castle’s luxury bedrooms and provided solutions to queries and complaints • Regularly contacted clients and provided consultation on venue services and ongoing programmes • Managed administration processes and developed proposals and contracts for new service offerings • Quality assured event templates and event plans and maintained exceptional standards in customer service • Worked a range of flexible hours to help the business deliver successful events Show less

  • Barcode Recruitment Ltd
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Festival Bar Manager
      • Jun 2013 - Jul 2018

      * Worked at events such as T in the Park, The Ryder Cup, Reading & Leeds, V Festival and Radio 1’s Big Weekend. * Manage up to 100 staff members ensuring they are following licensing laws and conditions, organising their breaks and maintaining a secure working environment. * Fast paced, fun and energetic environment that has inspired me to build a career within the events industry. * Worked at events such as T in the Park, The Ryder Cup, Reading & Leeds, V Festival and Radio 1’s Big Weekend. * Manage up to 100 staff members ensuring they are following licensing laws and conditions, organising their breaks and maintaining a secure working environment. * Fast paced, fun and energetic environment that has inspired me to build a career within the events industry.

  • Heritage Portfolio
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Supervisor
      • Apr 2017 - Jun 2018

      • Provided leadership and motivation to staff to deliver high-quality services to a broad client portfolio • Aligned company services and offerings to client briefs and ensured client requirements were catered for • Contributed new ideas and initiatives to facilitate team building and business development • Enriched staff training programmes to help colleagues up-skill and learn new in demand skills • Prepared staff rotas and ensured the organisation was fully resourced for daily operations • Assisted senior Retail and Event Managers with business-critical purchase orders and stock takes Show less

Education

  • Edinburgh Napier University
    Bachelor of Arts - BA, Meeting and Event Planning
    2021 - 2022
  • Edinburgh college
    HND, Event Management
    2016 - 2017
  • St Margaret's Academy
    Scottish Highers
    2003 - 2009

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