Experience

Union Bank

• United States
• Banking
• 1 - 100 Employee

• Loan Documentation Specialist

  • Jun 2020 - Present

  • Audit Consumer and Commercial Real Estate, Non-Real Estate, TRID and HMDA loans for 6 processors, identifying errors resulting in $1M savings over past fiscal year • Protected the liability of the bank’s assets, removing 200 exceptions monthly from the lender’s exception report • Audit Final Title Policies to ensure the lien was perfected correctly, ensuring collateral is recorded properly and verified the correctly ALTAs are added. • • Audit Consumer and Commercial Real Estate, Non-Real Estate, TRID and HMDA loans for 6 processors, identifying errors resulting in $1M savings over past fiscal year • Protected the liability of the bank’s assets, removing 200 exceptions monthly from the lender’s exception report • Audit Final Title Policies to ensure the lien was perfected correctly, ensuring collateral is recorded properly and verified the correctly ALTAs are added. • Aided with scanning loan documents in the Jack Henry system to ensure all documents were indexed correctly and legible Aided with scanning loan documents in the Jack Henry system to ensure all documents were indexed correctly and legible Show less



CresCom Bank

• United States
• Banking
• 100 - 200 Employee

• Commercial/Consumer Loan Processor

  • Jun 2018 - Jun 2022

  • Prepared all documentation related to consumer and commercial loan packages to ensure the final package is in compliance with the Bank's policy. • Audited Deed of Trusts, Mortgages, Final Title Policies and compliance to state and federal regulations. • Ensured that all TRID disclosures are handled in a timely manner in order to prevent any TRID, SAFE Act and Reg B violations. • Prepared all documentation related to consumer and commercial loan packages to ensure the final package is in compliance with the Bank's policy. • Audited Deed of Trusts, Mortgages, Final Title Policies and compliance to state and federal regulations. • Ensured that all TRID disclosures are handled in a timely manner in order to prevent any TRID, SAFE Act and Reg B violations.



Wells Fargo Dealer Services

• Research Remediation Rep 2

  • Apr 2015 - Jul 2018

  • Reviewed information from customers such as letters, credit reports, contracts, payment history, etc. to determine the appropriate course of action which could include conducting investigative steps to fully identify the issues, processing complex and resolving complex problems and inquiries. • Researched and responded to customer inquiries and disputes/complaints regarding financial services. • Sent request to the credit bureaus to ensure the customer's credit report is reporting accurate such as removing invalid delinquencies, suppressing delinquencies due to GAP and FEMA, deleting accounts not meetings Fair Credit Reporting Act guidelines and reporting correct status(Charge off/Collections, GAP, Bankruptcy, Open and Closed) Show less