Student Office Assistant

• Jun 2023 - Present

Student Research Assistant

• Apr 2022 - Present

• Processed samples for the University of Iowa's Get the Lead Out Initiative to help prevent drinking-water-based lead poisoning incidents • Enter necessary data (hard/soft water, year house was built, plumbing line material) for 2-4 incoming water samples per week • Perform multiple tests (testing for alkalinity, conductivity, turbidity, pH, trace amounts of elements in fluids) on water samples to determine quality • Maintain knowledge of multiple scientific instruments (ion chromatograph, ICP-MS, turbidimeter) in order to effectively test samples • Ensure cleanliness of lab area by rotating dishes in an acid bath, keeping benches organized, and washing lab glassware for all employees' safety Show less

Central Services Intern

• May 2021 - Jan 2023

• Interned for two summer/winter breaks • Organized cases of 26 attorneys in multiple offices creating 5-7 physical files and scanning between 2-10 files daily • Maintained space in firm storage system by assisting in sending old/closed files to offsite storage • Coordinated weekly conference room schedules for staff use • Interacted with 5-30 clients daily at reception desk by taking cold calls, assessing needs, and scheduling appointments • Helped with irregular situations by cleaning conference rooms/offices, filling fridges with pop/coffee, accompanying staff to stores for necessary firm supplies (toilet paper, paper towels, coffee creamer/sugar) • Interacted with mail carriers, and delivery and cleaning/car detailing people 1-3 times a day to establish a positive rapport Show less

Lead Sales Assistant

• Sep 2020 - May 2021

• Trained 2-4 new sales assistants every 6 months, by teaching them how to interact with customers during conflicts and how to handle the cash/reports at the end of the night, and monitoring them during their first week• Utilized problem solving by coaching checkers through 5+ customer problems per shift, including customer phone complaints, routine phone calls, and in-store customer issues• Learned skills in other departments (dairy, produce) during down time, to assist closing managers with additional tasks each night• Worked with upper management and other employees to assist during times of employee conflict to create a positive work environment for all employees• Assigned closing cashiers/baggers nightly duties, including cleaning, facing, or filling, to create a more efficient closing process• Determine if any employees were able to leave early based on the business of the store to avoid too many idle employees Show less

Sales Assistant

• Mar 2020 - Sep 2020

• Efficiently counted 8-12 cash drawers at the end of the night and filled 8 drawers with money for the next day, ensuring money flow accuracy• Handled cash from drawers ($1,000-$6,000) to prepare safe hold and bank deposit, maintaining proper amount in safe• Wrote accurate report for bank each night that included breakdown of cash in deposit, and prepared report for store managers that included breakdown of each checker's cash flow for the day to determine exact cash flow for store• Trained new cashiers as they were hired, by teaching them how to ring up all different kinds of products (produce, meat, alcohol/tobacco, lottery tickets, dry goods, cleaning supplies) and monitoring them while they worked for their first week• Trained new baggers as they were hired by explaining proper bagging procedure and monitoring them while they worked for their first day• Performed tasks that carried higher stakes, including refunds, price matches, and exchanges for customer satisfaction Show less

Cashier

• Oct 2018 - Mar 2020

• Used point-of-sale system to process 50-200 customer transactions (checks, cash, credit/debit, EBT/WIC) per shift• Maintained knowledge of selling alcohol/tobacco products to prevent selling age-restricted products to minors• Helped count inventory of store every 3 months, by counting assigned store sections and adding item totals before store opened, to ensure inventory accuracy• Performed opening duties, including filling shelves, placing checkers' drawers in checkstands, and vaccuming store rugs before the store opened• Performed closing duties, including sweeping, wiping down checkstands, taking out trash, and helping to face entire store to create a clean store for the next day Show less

Bagger

• Jun 2018 - Oct 2018

• Sacked groceries according to company policy for customer safety and to make sure purchased items weren't damaged• Faced store (pulling products forward on display shelves so labels are faced forward and lined up) during downtime to maximize product organization and improve customer experience• Assisted customers by taking their carts of groceries to their car, and packing them in so items stayed safe during the drive home

Food Service Worker

• Mar 2020 - Mar 2021

• Upon pandemic closure of high school, found immediate employment at essential business • Prepared multiple batches of different types of food (breakfast sandwiches, hamburgers, breadsticks, hot dogs/bratwurst) to ensure a full hot spot for customer satisfaction • Prepared raw chicken (tenders, bone-in, and rotisserie) by using flour, egg dip, and seasoning mix, and frying it to a safe temperature to guarantee food safety for customers • Properly cleaned all parts of kitchen area, by sweeping/mopping, doing dishes, and sanitizing countertops to prevent cross-contamination and further ensure food safety Show less

Lifeguard

• May 2019 - Apr 2020

• Quickly responded to multiple patron emergencies to prevent serious injury and/or death • Maintained proficiency in CPR/AED/First Aid/Lifeguarding certifications to respond to patron emergencies • Detected safety concerns observing 10-50 patrons ensuring compliance with pool procedures to maximize safety • Instructed groups of 3-8 children ages 3-6 in swimming techniques and water awareness to promote water safety • Worked with other lifeguards every night to clean pool, by doing tasks including sanitizing bathrooms, picking up trash from lawn/sand play area, cleaning sand from bottom of pool, and lock gates to prevent patron accidents outside the pool Show less