Internal IT Engineer

• 2020 - Present

IT-Internal Intern

• 2018 - 2020

GSA (Front End Shift Supervisor)

• 2017 - 2018

♦ Managed front end of store, ensuring premium guest experience♦ Troubleshot Point of Sales, peripheral and application access devices and executed appropriate repair procedures to return to service and maintain operation♦ Performed cash office specialist duties to ensure adequate funding for daily transactions ♦ Managed front end of store, ensuring premium guest experience♦ Troubleshot Point of Sales, peripheral and application access devices and executed appropriate repair procedures to return to service and maintain operation♦ Performed cash office specialist duties to ensure adequate funding for daily transactions

Disabled Veterans Outreach Program Representative

• 2014 - 2017

Provided employment assistance to Adams, Portage, Langlade and Wood county Veterans.♦ Developed employment plans that fit Veterans' aptitudes, education levels, physical abilities, and career goals resulting in over 200 former service members obtaining employment♦ Identified barriers to Veteran employment and worked with Veterans to develop strategies for overcoming these barriers♦ Trained Veterans on resume and cover letter development, LinkedIn profile building, and interview skills♦ Maintained close contact with Veterans during job training and placements to resolve problems and evaluate placement adequacy

Freelance Copy Editor

• Jan 2014 - Jan 2014

Freelance edited content for magazine's winter issue reaching 14,500 readers and celebrating Wisconsin's interesting people doing unusual things in our strong agricultural and community-based regions Freelance edited content for magazine's winter issue reaching 14,500 readers and celebrating Wisconsin's interesting people doing unusual things in our strong agricultural and community-based regions

Maintenance Supervisor, Fiber & Energy Stock Process

• 2014 - 2014

♦ Directed over thirty skilled mechanics in pulp mill maintenance through teamwork with co-managers; set schedules via WorkSight, determined employee goals, and resolved disputes with union representatives♦ Oversaw maintenance for hardwood and softwood pulp lines after pulp digesting through to wet machine; streamlined processes--ensured all work accomplished on-time♦ Applied Manufacturing Excellence principles; utilized SAP and G-3 applications to record and carry out maintenance actions and requests

Executive Officer

• 2013 - 2013

♦ Selected from 37 Senior Non-Commissioned Officers and 18 Company Grade Officers for position normally held by Commissioned Officers; advised Group Commander and carried out directives in the management of 3.5 thousand personnel♦ Directed administrative programs and authored weekly reports; developed response procedures for civil service furlough which were adopted across the wing covering more than 60 Air Force installations worldwide♦ Coordinated information delivery and mission accomplishment between wing and four subordinate squadrons; ensured timelines were met and secured the training group's nomination for the 2013 Brewer Trophy

School Superintendent * Aircraft Systems Flight Chief

• 2012 - 2013

♦ Directed Aircrew Egress Systems, Aircrew Flight Equipment, and Aircraft Fuel Systems schoolhouses by leading 24 military and 10 civilian instructors; enforced AF instructional policies, principles and procedures across 6 Community College of the Air Force courses♦ Led 52K+ instructional hours in three Air Force Specialty Codes; transformed 1120 US and international Airmen into highly qualified apprentices annually♦ Coordinated with training managers and Major Command functional managers; controlled $220K budget with $11M in equipment and five facilities valued at $10M

Technical Writer * Aircrew Egress Systems Career Development Course Writer

• 2009 - 2013

♦ While concurrently and consecutively performing duties of higher responsibility, led command functional management efforts to publish course for over 100 students a year; recognized as wing's Support Senior Non-Commissioned Officer of the Year♦ Developed Air Force promotion tests for over 500 eligible Airmen♦ Simultaneously managed Security, Nuclear Assignment Selection, and Awards programs for more than 800 member squadron; increased personnel award wins to 80-percent

Human Resource Manager * Associate First Sergeant

• 2009 - 2011

♦ Served as link between management and employees by handling questions, interpreting and enforcing regulations and helping resolve work-related problems.♦ Advised managers and subordinates on organizational policy matters such as equal employment opportunity and sexual harassment, and recommended needed changes♦ Performed difficult staffing duties, including refereeing disputes, firing employees, and administering disciplinary procedures♦ Planned and conducted new employee orientation to foster positive attitude toward organizational objectives

Logistics Manager * Superintendent, F-35 Specialist Flight

• 2009 - 2009

♦ Advisor to Integrated Product Teams; influenced $40B F-35 Research, Development, Test & Evaluation Program♦ Interpreted and resolved Reliability and Maintainability issues to ensure $83M F-35 reached operational needs♦ Maintenance liaison for three major contractors, three services and eight partner countries; tracked $240B F-35 acquisition progress♦ Supervised four section/13 member Joint Strike Fighter Specialist Flight; planned maintenance integration for 35 future basing locations

Logistics Manager * Superintendent, F-35 Egress Systems Section

• 2005 - 2009

♦ Built the Integrated Test Force's egress workforce consisting of a military and civilian workforce responsible for evaluating the reliability and maintainability of egress equipment for the F-35♦ Provided operational maintenance knowledge to ensure contractor awareness of the maintainer, supportability, operating environment, equipment, and training issues while the JSF matured through development and testing♦ Evaluated, identified and submitted corrections to maintenance task analysis and maintenance plan documents♦ Provided government and contractors on-demand support for non-standard test scenarios and MILCON projects♦ Evaluated and recommended changes for initial F-35 maintenance training to contract training support team

Chapter President

• 2012 - 2013

Led 2,500 member chapter to achieve recruiting chapter of the year for 3rd consecutive year. Led 2,500 member chapter to achieve recruiting chapter of the year for 3rd consecutive year.

Chapter President

• 2008 - 2009

Led 500 member chapter to attain Division Chapter of the Year. Led 500 member chapter to attain Division Chapter of the Year.

Maintenance Supervisor * Aircrew Egress Systems Craftsman

• 2002 - 2004

♦ Supervised up to 30 personnel in inspection, troubleshooting, arming, de-arming and led scheduled and unscheduled maintenance tasks on the A-10, B-1B, B-2, B-52, F-15, F-16, F-22, and T-38 to include NASA aircraft ♦ Coordinated removal, installation, repair and modification of support equipment and time changes on the ejection seat, jettisonable canopies, egress components, cartridge-actuated and propellant actuated devices ♦ Input and verified data within the Integrated Maintenance Database System ♦ Coordinated organizational/intermediate level system maintenance and time compliance technical orders ♦ Monitored and verified egress time change data and explosive components for serviceability and accuracy

Maintenance Technician * Aircrew Egress Systems Journeyman

• 2000 - 2002

♦ Inspected, troubleshot, armed, de-armed and performed scheduled and unscheduled maintenance tasks on the A-10, B-1B, B-2, B-52, F-15, F-16, F-22, and T-38 to include NASA aircraft♦ Coordinated removal, installation, repair and modification of support equipment and time changes on the ejection seat, jettisonable canopies, egress components, cartridge-actuated and propellant actuated devices♦ Conducted egress familiarization training and section training required to maintain certification and safety♦ Coordinated organizational/intermediate level system maintenance and time compliance technical orders♦ Monitored and verified egress time change data and explosive components for serviceability and accuracy

Maintenance Mechanic

• 2000 - 2000

♦ Reassembled magnetic switch production machines after completion of repair or maintenance work; started machines and observed mechanical operation to determine efficiency and to detect problems♦ Inspected and tested damaged machine parts; lubricated and applied adhesives or other materials to machines, machine parts, or other equipment, according to specified procedures♦ Installed, replaced, and changed machine parts and attachments according to production specifications; set up and operated machines, inspected finished products, and adjusted controls to regulate operations

Artillery Supervisor * Multiple Launch Rocket System Crewmember/Fire Direction Controller

• 1996 - 2000

♦ Targeted, fired, and maintained multiple launch rocket systems ♦ Inspected, transported and stored ammunition and missiles; conducted preventive and routine maintenance on weapons and related equipment♦ Established and maintained radio and wire communications; operated computer systems for weapons targeting, firing, and launch♦ Achieved rank of Sergeant and led teams of up to 10 personnel to accomplish critical tasks ♦ Targeted, fired, and maintained multiple launch rocket systems ♦ Inspected, transported and stored ammunition and missiles; conducted preventive and routine maintenance on weapons and related equipment♦ Established and maintained radio and wire communications; operated computer systems for weapons targeting, firing, and launch♦ Achieved rank of Sergeant and led teams of up to 10 personnel to accomplish critical tasks