Casey Thompson

Client Success Manager at MTM.DESIGN
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Location
Greater Pittsburgh Region

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Cassandra Green

Casey has been my Assistant Manager for over two years. She is highly skilled in customer service, along with problem-solving in retail. She makes lasting relationships with her clients and goes above and beyond to make sure the client is highly satisfied with her service and expertise.

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Experience

    • United States
    • Technology, Information and Internet
    • Client Success Manager
      • Sep 2022 - Present
    • Ecommerce Specialist
      • May 2021 - Sep 2022

      ~ Updated and tracked inventory across online platforms ~ Kept up to date with Amazon and Walmart trends and prices ~ Listed and boosted items and inventory based on industry trends ~ Updated and tracked inventory across online platforms ~ Kept up to date with Amazon and Walmart trends and prices ~ Listed and boosted items and inventory based on industry trends

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Costumer
      • May 2021 - Sep 2022

      ~ Created, designed and fabricated costumes as needed for summer stock shows ~ Attained and altered existing pieces for the productions ~ Completed costume plot with accessories, hair, make up and jewelry ~ Created, designed and fabricated costumes as needed for summer stock shows ~ Attained and altered existing pieces for the productions ~ Completed costume plot with accessories, hair, make up and jewelry

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Counselor I
      • Dec 2020 - May 2021

      ~ Maintained care and day-to-day activities of teens in a mental health facility ~ Transported youth for education, hearings, appointments and meetings ~ Observed daily activities, counseling and group therapy sessions ~ Met one-on-one with youth to process, counsel and cope with daily stress ~ Maintained online system of youths' activities, medication and group sessions ~ Maintained care and day-to-day activities of teens in a mental health facility ~ Transported youth for education, hearings, appointments and meetings ~ Observed daily activities, counseling and group therapy sessions ~ Met one-on-one with youth to process, counsel and cope with daily stress ~ Maintained online system of youths' activities, medication and group sessions

    • Canada
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Assistant Manager
      • Aug 2016 - Dec 2020

      ~ Created and styled high-end custom, made-to-measure menswear ~ Took clients' posture and measurements, based off modern MTM templates ~ Fit completed garments and marked for tailoring when needed ~ Managed tailor shop, tailors, and noted all deadlines on alterations ~ Processed weekly orders by performing quality control, pressing and ironing, and bagging ~ Managed and sent international and domestic shipping and online orders ~ Maintained daily store functions and processes ~ Created and styled high-end custom, made-to-measure menswear ~ Took clients' posture and measurements, based off modern MTM templates ~ Fit completed garments and marked for tailoring when needed ~ Managed tailor shop, tailors, and noted all deadlines on alterations ~ Processed weekly orders by performing quality control, pressing and ironing, and bagging ~ Managed and sent international and domestic shipping and online orders ~ Maintained daily store functions and processes

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Stage Manager
      • Aug 2018 - Oct 2019

      "Now and Then" by Sean Grennan, September 2018; "Perfect Wedding" by Robin Hawdon, May 2019; "It Had To Be You" by Renee Taylor & Joseph Bologna, June 2019; "War of the Worlds: The Panic Broadcast" by Joe Landry, October 2019 ~ Created rehearsal and performance reports ~ Managed prompt book and production details for each director ~ Organized back stage and props for production team ~ Operated light board and sound board cues during the run of the show ~ Worked closely with production design team Show less

    • Vice President
      • Jun 2017 - Jun 2019

      ~ Stepped in to run Board Meetings when President was absent ~ Voted monthly on new items and plans for the Savoyards ~ Stepped in to run Board Meetings when President was absent ~ Voted monthly on new items and plans for the Savoyards

    • Stage Manager
      • Jun 2016 - Oct 2016

      "Gianni Schicchi & Trial By Jury", October 7th-16th, 2016 ~ Created rehearsal reports ~ Communicated with all directors to organize cast, set, tech week ~ Ran rehearsals and sat on book for line calls "Gianni Schicchi & Trial By Jury", October 7th-16th, 2016 ~ Created rehearsal reports ~ Communicated with all directors to organize cast, set, tech week ~ Ran rehearsals and sat on book for line calls

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Public Safety Officer
      • May 2011 - Sep 2016

      Sergeant ~ Responded to complaints and criminal calls ~ Patrolled the park on foot and in police cruiser ~ Reported and tracked First Aid-related incidents with park EMS Sergeant ~ Responded to complaints and criminal calls ~ Patrolled the park on foot and in police cruiser ~ Reported and tracked First Aid-related incidents with park EMS

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Manager
      • Sep 2010 - Sep 2016

      ~ Tracked payroll and reported hours to accountant ~ Answered customers' questions regarding inventory ~ Maintained and counted train inventory ~ Tracked payroll and reported hours to accountant ~ Answered customers' questions regarding inventory ~ Maintained and counted train inventory

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Correctional Officer
      • Jan 2016 - Mar 2016

      ~ Watched over county inmates in a secure, direct supervision prison ~ Performed hourly security rounds on every shift ~ Executed strip searches, cell shakedowns, unit searches and disciplinary searches ~ Watched over county inmates in a secure, direct supervision prison ~ Performed hourly security rounds on every shift ~ Executed strip searches, cell shakedowns, unit searches and disciplinary searches

    • United States
    • Performing Arts
    • Costumer
      • May 2014 - May 2015

      ~ Created costume design for 7 shows ~ Adjusted fit and size for company actors ~ Cleaned, detailed, and maintained green room ~ Created costume design for 7 shows ~ Adjusted fit and size for company actors ~ Cleaned, detailed, and maintained green room

    • Janitor
      • Aug 2006 - Jul 2012

      ~ Cleaned bathrooms, toilets, sinks, in office, factory and municipal settings ~ Swept and mopped floors ~ Collected trash and cleaned windows ~ Cleaned bathrooms, toilets, sinks, in office, factory and municipal settings ~ Swept and mopped floors ~ Collected trash and cleaned windows

Education

  • Saint Vincent College
    Bachelor's degree, Criminology
    2009 - 2014
  • Saint Vincent College
    Bachelor's degree, Music Performance, General
    2009 - 2014

Community

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