Experience

SupplySource Inc.

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Scheduler / Special Projects Coordinator.

  • Nov 2012 - Present

  Currently employed at Supply Source Inc. as their scheduler/special projects coordinator. My daily tasks involve communication with vendors, in-house staff and customers via phone or in person; researching outstanding order acknowledgments, customer complaints, and warranty claims; scheduling jobs per the request of project managers, customer's request and/or sending touch letters out based off of projected lead times; reviewing manpower and job requirements such as lead times, product ship dates or scheduling conflicts; making sure the appropriate transportation is available; following jobs through completion; ensure all parts of the order have been flagged complete and the appropriate punches have been ordered to fulfill any damaged or mis-ordered product. In addition, any warranty claims are processed through the vendor and labor reimbursement is acquired (if applicable). Update Khameleon (order entry system) with acknowledgments, ship and install dates and making sure all warranty claims are entered in complete. Miscellaneous tasks such as tracking installer times, working with orders processed through Service Net (a web based program that allows certified dealers to work with other certified dealers nationwide), answering phones, creating job packets, filing and maintaining a clean and organized work environment. Show less



Apparel Print & Promotionals

• Harrisburg PA

• Office Support and Management

  • Apr 2008 - Oct 2012

  Employed at Apparel, Print & Promotionals Inc. (formally known as DFC Graphics). My daily tasks involved Graphic Arts work as well as overall office support and management. My job duties and responsibilities consisted of designing brochure layouts, logos, poster, t-shirts, stationary sets specific to the customer’s needs; provided administrative support; researched products; developed quote estimates, purchase orders, invoices concerning apparel, print and promotional products; maintained company status sheet on all open quotes and orders in house; placed jobs with vendors; provided customer care/follow-ups, tracked orders from entry to completion. In addition, I answered and directed calls, greeted clients and prepared presentations for client meetings. Show less



Yes Solutions

• Book and Periodical Publishing
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2007 - Apr 2008

  Employed at Yes Solutions and perform as a customer service representative. My daily tasks involve managing customer accounts and assisting customers with a variety of inquiries or problems. In addition, I was required to meet certain quotas each month in order to maintain my employment. Employed at Yes Solutions and perform as a customer service representative. My daily tasks involve managing customer accounts and assisting customers with a variety of inquiries or problems. In addition, I was required to meet certain quotas each month in order to maintain my employment.



Boscov's Department Store, LLC

• United States
• Retail
• 700 & Above Employee

• Sales Representative

  • Aug 2005 - Aug 2007

  Employed at Boscov’s Department Store as a sales associate working in a variety of departments throughout the store. Employed at Boscov’s Department Store as a sales associate working in a variety of departments throughout the store.



Yes Solutions

• Book and Periodical Publishing
• 1 - 100 Employee

• Customer Service Representative

  • May 2005 - Aug 2005

  Employed at Yes Solutions and performed as a customer service representative. My daily tasks involved managing customer accounts and assisted customers with a variety of inquiries or problems. In addition, I was required to meet certain quota each month in order to maintain my employment. Employed at Yes Solutions and performed as a customer service representative. My daily tasks involved managing customer accounts and assisted customers with a variety of inquiries or problems. In addition, I was required to meet certain quota each month in order to maintain my employment.



GIANT Food Stores, LLC

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Aug 2003 - May 2005

  Employed at Giant Food Stores and worked as a front-end sales associate ( working directly with the public) in a multitude of departments such as bakery, deli, seafood, produce, and floral (designer). Additional duties included pricing, stocking and bagging of store products. Employed at Giant Food Stores and worked as a front-end sales associate ( working directly with the public) in a multitude of departments such as bakery, deli, seafood, produce, and floral (designer). Additional duties included pricing, stocking and bagging of store products.



LMA Advertising Specialists

• Harrisburg PA

• Production

  • Jun 2003 - Aug 2003

  Employed at LMA Advertising Specialists in a temporary summer position. Duties included packaging product and preparing product for shipment in their production area. Employed at LMA Advertising Specialists in a temporary summer position. Duties included packaging product and preparing product for shipment in their production area.