Experience

Connections Physical Therapy

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Front Desk Administrator

  • Nov 2022 - Present

  - Manage a multi-line phone system among both the Oxford and Grafton offices - Increase patient satisfaction by creating a welcoming environment and providing a straightforward check in and check out process - Update and maintain patient records on the WebPT system to maintain accuracy - Support the billing department by submitting bills and claims to patients’ insurance companies after each visit - Manage a multi-line phone system among both the Oxford and Grafton offices - Increase patient satisfaction by creating a welcoming environment and providing a straightforward check in and check out process - Update and maintain patient records on the WebPT system to maintain accuracy - Support the billing department by submitting bills and claims to patients’ insurance companies after each visit



Self-employed

• Real Estate
• 1 - 100 Employee

• Babysitter

  • May 2016 - Sep 2022

  - Worked as a regular babysitter for 4 different families with children ages ranging from 3 months old to 8 years old - Cook, clean, play with and care for each child based on their specific needs - Carefully follow parent instructions regarding schedules, chores, discipline, and free time - Create innovative and educational games using arts and crafts, children’s books and light exercise - Worked as a regular babysitter for 4 different families with children ages ranging from 3 months old to 8 years old - Cook, clean, play with and care for each child based on their specific needs - Carefully follow parent instructions regarding schedules, chores, discipline, and free time - Create innovative and educational games using arts and crafts, children’s books and light exercise



Supreme Pizza

• France
• Restaurants

• Team Member

  • Sep 2016 - Sep 2019

  - Managed the front counter by taking orders, handling payments and delivering food in a prompt but friendly manner - Greeted customers and handled payments via a POS system fulfilling over 150 orders per shift - Maintained clean dining areas and work stations by sweeping, mopping, replenishing supplies and disposing of garbage - Professionally addressed any customer complaints, escalating to management when necessary - Managed the front counter by taking orders, handling payments and delivering food in a prompt but friendly manner - Greeted customers and handled payments via a POS system fulfilling over 150 orders per shift - Maintained clean dining areas and work stations by sweeping, mopping, replenishing supplies and disposing of garbage - Professionally addressed any customer complaints, escalating to management when necessary