Experience

United Consumers Credit Union

• United States
• Banking
• 1 - 100 Employee

• Collections Specialist

  • Jan 2011 - Present

  Negotiate payment arrangements on secured and non secured collateralized loans. Direct and motivated staff to exceed desired results. Handl mortgage portfolio from 15 days past due to foreclosure. Responsible for preparing documents and communicating with attorney for entire foreclosure process. Responsible to handle evictions, garnishments, and judgments in relation to default. Managed cleaning out, maintenance, selling, and property management of all homes.… Show more Negotiate payment arrangements on secured and non secured collateralized loans. Direct and motivated staff to exceed desired results. Handl mortgage portfolio from 15 days past due to foreclosure. Responsible for preparing documents and communicating with attorney for entire foreclosure process. Responsible to handle evictions, garnishments, and judgments in relation to default. Managed cleaning out, maintenance, selling, and property management of all homes. Responsible for court appearances in trial cases. Show less



Wells Fargo

• Collection Specialist

  • May 2005 - Jan 2011

  Mentored staff with coaching and development opportunities. Managed repossession portfolio of automobiles. Consistently exceeded company incentive standards. Deep skip tracing to locate customer and collateral.



Nova Star Mortgage

• Collection Specialist

  • Mar 2005 - Mar 2005

  Worked mortgage portfolio consisting of pre-foreclosure accounts. Detailed skip tracing to locate borrower. Communicated with field agents in regards to property inspections. Presented in new hire orientation classes to assist with employee development.