Casey Dotson-Hoover
Sales Manager at Amica Mutual Pavilion, Rhode Island Convention Center - ASM Global- Claim this Profile
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Bio
Credentials
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CITY Subject Matter Expert
Marriott InternationalJan, 2015- Nov, 2024
Experience
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Amica Mutual Pavilion, Rhode Island Convention Center - ASM Global
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United States
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Entertainment Providers
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1 - 100 Employee
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Sales Manager
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Feb 2022 - Present
Local Market, Tradeshows, & Public Shows: Feb 2022 - August 2022 Sports Market: September 2022 - Current Local Market, Tradeshows, & Public Shows: Feb 2022 - August 2022 Sports Market: September 2022 - Current
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Main Street Hospitality
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United States
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Hospitality
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1 - 100 Employee
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Sales & Events Coordinator
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Aug 2020 - Feb 2022
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Providence Marriott Downtown
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United States
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Hospitality
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1 - 100 Employee
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Mar 2019 - Aug 2020
Group Sales Manager for the Providence Marriott. Markets Include: Sports (Including NFL) Tour & Travel / EntertainmentMilitaryEducationReligiousFraternalSocial (Other than Weddings)
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Jun 2016 - Apr 2019
• Facilitate in the planning and detailing of all groups within the Corporate, Association, and SMERF Markets• Prepare all event documentation pertaining to the client’s needs• Responsible for upselling of events and increasing revenue opportunities• Responsible for upselling and maximizing revenues for outdoor bar & lounge: Aqua • Work closely with the operations team to ensure consistent high level service throughout all phases of events• Spearheaded the design and planning of Catering Menus Show less
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Nov 2014 - Jun 2016
- Facilitate the planning and detailing of all groups within the Corporate, Association, and SMERF Markets - Detail all Corporate Catering Functions- Prepare all event documentation pertaining to the client’s needs - Responsible for up selling of events and increasing revenue opportunities- Work closely with the area sales team and all other hotel departments to ensure consistent high-level service throughout all phases of events
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May 2013 - Oct 2014
- Coordinate incoming leads, operate the phones and obtain relevant information regarding the client’s needs- Assist in planning live events in conjunction with the Renaissance Brand to market the hotel and the brand globally - Detail and coordinate all wedding and social room blocks-Social Media Coordinator; Manages the hotels Facebook, Twitter, and Instagram accounts-Book and detail all in-house meetings-Assist Area Sales Managers in daily activities
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Sep 2012 - May 2013
- Facilitate guest check in and check out, maintaining a friendly demeanor at all times- Thorough knowledge of PMS and MARSHA systems - React to guest issues quickly and efficiently, and follow up after the issue is resolved. - Have a vast knowledge of the city, and provide guests with restaurant and entertainment recommendations to ensure an enjoyable stay
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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Cook II
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Mar 2011 - Jun 2011
Spring Culinary Internship at Chef Mickey's in the Contemporary Resort at Walt Disney World Spring Culinary Internship at Chef Mickey's in the Contemporary Resort at Walt Disney World
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Houlihan's Restaurants, Inc.
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United States
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Hospitality
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500 - 600 Employee
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Prep Chef
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May 2010 - Sep 2010
Assisted in the preparation of all food items to be utilized in daily production. Assisted in the preparation of all food items to be utilized in daily production.
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Education
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Johnson and Wales University
Bachelor of Science (BS), Food Service Management -
Johnson and Wales University
Associate’s Degree, Culinary Arts/Chef Training