Experience

Exponential-e

• United Kingdom
• Telecommunications
• 400 - 500 Employee

• Project Delivery Manager

  • May 2023 - Present

  London, England, United Kingdom

• Provisioning Coordinator

  • Aug 2021 - May 2023

  London, England, United Kingdom



Synergy australia

• Telemarketing Sales Representative

  • Jan 2020 - Jun 2021

  Queenstown, Otago, New Zealand



Jemca Toyota

• United Kingdom
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• After Sales Enquiry Consultant

  • Aug 2018 - Dec 2019

  Sidcup



Six Degrees

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Service Implementation Manager

  • Sep 2016 - Aug 2018

  London, United Kingdom



Sportsbet

• Australia
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Advisor

  • Feb 2015 - Sep 2016

  Darwin, Australia - Responsible for the processing of high volume racing, sports and live betting requests via telephone, as well as providing assistance to the Client Services and Trading Departments. - Ensuring that bets are captured accurately in real-time; whilst meeting regulatory obligations and delivering clients with the best in industry experience. - Managing customer accounts & databases regularly complete cross-platform systems checks.



Six Degrees

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Sales Support Coordinator

  • Sep 2013 - Dec 2014

  London, United Kingdom - Compiling daily lists of leads and delegation. - Handling all administrative duties for the organisation from lead opportunity to handover of services. - Performing data entry duties with regard to sales figures, metrics and other key data. - Being the 1st point of contact for clients, liaising with all departments internally to assist with the contract management, procurement, handover and billing of services. - Dealing with contract renewals, upgrades and terminations.



Netbenefit

• Technology, Information and Internet
• 1 - 100 Employee

• Customer Care & Sales Support Specialist

  • Oct 2010 - Oct 2012

  - Compiling daily lists of leads and delegation. - Handling all administrative duties for the organisation from lead opportunity to handover of services. - Performing data entry duties with regard to sales figures, metrics and other key data. - Being the 1st point of contact for clients, liaising with all departments internally to assist with the contract management, procurement, handover and billing of services. - Dealing with contract renewals, upgrades and terminations.

• Receptionist/ Office Assistant

  • Feb 2010 - Oct 2010

  London, United Kingdom - Answering and screening group calls, taking messages and forwarding onto the correct departments. - Meeting and greeting client and arranging all necessary food and drink deliveries for their arrival. - Booking internal and external meetings and arranging transport. - Arranging couriers - Sorting and distributing incoming and outgoing post - Maintaining kitchen and stationary supplies and placing orders.