Casey-Ann Hobart
Service Support Coordinator Can:Do4Kids at Can:Do Group- Claim this Profile
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Bio
Experience
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Can:Do Group
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Australia
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Non-profit Organization Management
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1 - 100 Employee
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Service Support Coordinator Can:Do4Kids
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Feb 2017 - Present
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Neami National
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Australia
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Mental Health Care
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500 - 600 Employee
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Operational Support Officer
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Jul 2015 - Feb 2017
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Administration Officer
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Jun 2014 - Jul 2015
Provide administration and reception services to MIFSA to ensure high quality customer service Provide mental health information, assistance and referral by way of telephone, email and face-to-face enquiries to enable individuals to access services and supports Provide assistance to various work areas through administrative support and other support functions, including filing, collating, data entry, events, bookings and completing other administration requests Provide feedback on and update administration and reception procedures and processes Confidentially manage administration of sensitive information Maintain appropriate records, procedures and guidelines relating to the administration area to ensure ongoing quality management and funding requirements are met Provide assistance to staff in the use of administration related equipment to ensure equipment is used appropriately, e.g., fax, photocopier, etc Maintain up to date mental health knowledge and participate in regular supervision and annual performance appraisals to ensure ongoing professional development and the delivery of quality services Contribute to a high standard of service provided by MIFSA by participating in relevant meetings consistent with MIFSAs’ strategic plan, policies and procedures and participating in continuous quality improvement activities Plan, develop and implement special projects and events as directed by the CEO or delegate to meet specific and identified needs. This may include working within or alongside other MIFSA Programs/Work Areas from time to time to achieve MIFSA’s strategic goals
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Education
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Inspire Education
Certificate IV, Human Resources -
TAFE SA
Certificate 3, Health Services Administration -
Reynella East College