Experience

City of Bristol College

• United Kingdom
• Education Administration Programs
• 500 - 600 Employee

• MIS Apprenticeship Officer - Compliance

  • Oct 2020 - Present

  • Responsible for compliance checking apprenticeship enrolments, liaising with internal and external stakeholders to amend and correct documentation where required as to meet ESFA funding rules and the College standard.• Feedback to Apprentice Trainers (Assessors) where improvements can be made on their enrolment paperwork. • Deliver internal training where needed either 1-1 or on a group basis.• Keep up to date with, and understand, relevant laws and regulations in regards to apprenticeships, and ensure that this information is distributed within the organisation. Where areas become of concern, escalate to the head of department and work to find a resolve asap. • Work closely with the the Business Development Managers, Skills Advisors (Recruitment Team) and Apprentice Trainers to assist with any queries they may have, such as government incentives, co-investment scheme and so forth. • Where necessary, assist the recruitment team in shortlisting employer vacancies and offering advice and guidance to the team on potential apprentice suitability.• Maintaining and developing new apprenticeship enrolment paperwork for the College in line with the new 21/22 ESFA funding rules.



RYDON MAINTENANCE LIMITED

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Coordinator

  • Nov 2018 - Jul 2020

  • First line response to telephone and email enquiries via Bristol office, responding where appropriate or triaging and directing accordingly.• Managing internal CRM system and updating regularly. • Scheduling maintenance repairs for whole site.• Tracking, monitoring and reporting on the progress of repairs, generating weekly reports using MS Excel and circulating to all managers.• Ordering materials and obtaining quotes from a range of different contractors• Booking maintenance repairs with central security and ward staff where appropriate to ensure the safety of all staff and Service Users. • Completing engineers time sheets daily on CRM so managers can interpret daily and weekly productivity.• Ensuring there is a great line of communication between the engineers, the client and the landlord



City of Bristol College

• United Kingdom
• Education Administration Programs
• 500 - 600 Employee

• Apprenticeship and Partnership Administrator

  • Jan 2017 - Nov 2018

  • First line response to telephone and email enquiries, responding where appropriate or triaging and directing accordingly.• Offering information, advice and guidance to existing learners and potential new starters on apprenticeships. • Supporting the Business Development Manager with employer engagement and B2B sales This includes but is not limited to, providing employers with further clarification on the employer levy and any incentive support they may be entitled to receive, how the College can meet their business needs to recruit or upskill existing staff members, and the employers roles and responsibilities as an apprentice employer. • Attending and engaging with employers at internal and external open events, listening to employer business needs and offering College assistance to meet these needs through apprenticeships, or triaging to other departmental areas such as HE where appropriate. • Working with students currently attending CoBC during tutorial lessons, offering apprenticeship advice and CV building. • Working with school students to advise on options and give CV building on site. • Tracking, monitoring and reporting on apprentice sign up progress and health and safety, generating weekly reports using MS Excel and circulating to all managers.• Developing and managing internal CRM systems for the apprenticeship team.• Generating, circulating and logging employer contracts on CRM systems.• Minute taking for SLT, including the Director for Apprenticeships and Employment.• Booking rooms, car parking, calendar appointments and catering in meeting when required.

• Business Administration Apprentice - Curriculum

  • May 2015 - Jan 2017

  • First line response to telephone and email enquiries, reporting to curriculum leaders and tutors/assessors where appropriate.• Attending weekly meetings between SLT and curriculum leaders, minute taking and distributing where appropriate. Following up actions which have been completed and are still outstanding week after. • Liaise with students on full time and part time courses, addressing any issues they may have and offering information, advice and guidance.• Attending open events on behalf on the college Construction department, holding interviews with potential applicants, ensuring their application was correctly logged on the internal CRM systems and, appropriate offers on college courses were made. • Assisting Heads of Department with the disciplinary process where necessary. • Working with the training team on a newly purchased CRM system, coding each course uniquely to monitor and track individual learner progress.Business Administration level 2 and level 3 apprenticeship achieved during this time.



Bristol Grammar School

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• Catering Assistant

  • May 2012 - May 2015

  General catering assisting duties. General catering assisting duties.