Accounts Receivable Specialist

• Sep 2021 - Present

Administrative Assistant

• May 2019 - Aug 2021

Paid meticulous attention to detail when developing client products and underwriting files in compliance to company standards. Utilised accounting expertise through bookkeeping purchase order for second end-of year. Assisted internal audit team by compiling and delivering all purchase orders data and accurately recording stocktake counts. Aided senior management with decision making through strategic business planning and process improvement. ● Interfaced with existing and prospective… Show more Paid meticulous attention to detail when developing client products and underwriting files in compliance to company standards. Utilised accounting expertise through bookkeeping purchase order for second end-of year. Assisted internal audit team by compiling and delivering all purchase orders data and accurately recording stocktake counts. Aided senior management with decision making through strategic business planning and process improvement. ● Interfaced with existing and prospective external suppliers, obtaining competitive quotes for office materials, and ensuring costings are minimally kept with latest contract providing over £3k in company savings. ● Boosted branches profit line by 15% by reducing investors interest fee through timely submission of supplier invoices, mitigating extra dating, and agreed settlement discounts. ● Identified and cleared backlog of +1,000 outstanding invoices within, enhancing supplier confidence. ● Collaborated with suppliers to improve the invoicing from 68% to 92% per month. Show less Paid meticulous attention to detail when developing client products and underwriting files in compliance to company standards. Utilised accounting expertise through bookkeeping purchase order for second end-of year. Assisted internal audit team by compiling and delivering all purchase orders data and accurately recording stocktake counts. Aided senior management with decision making through strategic business planning and process improvement. ● Interfaced with existing and prospective… Show more Paid meticulous attention to detail when developing client products and underwriting files in compliance to company standards. Utilised accounting expertise through bookkeeping purchase order for second end-of year. Assisted internal audit team by compiling and delivering all purchase orders data and accurately recording stocktake counts. Aided senior management with decision making through strategic business planning and process improvement. ● Interfaced with existing and prospective external suppliers, obtaining competitive quotes for office materials, and ensuring costings are minimally kept with latest contract providing over £3k in company savings. ● Boosted branches profit line by 15% by reducing investors interest fee through timely submission of supplier invoices, mitigating extra dating, and agreed settlement discounts. ● Identified and cleared backlog of +1,000 outstanding invoices within, enhancing supplier confidence. ● Collaborated with suppliers to improve the invoicing from 68% to 92% per month. Show less

Accounts, Office and IT Coordinator

• Nov 2017 - Apr 2019

Supported Financial Controller with company administrative, contractual, financial, and I.T. duties. Reviewed supplier contracts and collated data for senior management to avoid automated renewals and reduced future-end contract expenditure. Maintained accurate client files and business records covering transactions and service resolutions. Delivered positive experiences to supplier with fast, knowledgeable support. Planned and organised company social events, including the annual Christmas… Show more Supported Financial Controller with company administrative, contractual, financial, and I.T. duties. Reviewed supplier contracts and collated data for senior management to avoid automated renewals and reduced future-end contract expenditure. Maintained accurate client files and business records covering transactions and service resolutions. Delivered positive experiences to supplier with fast, knowledgeable support. Planned and organised company social events, including the annual Christmas party. Confirmed individual dietary requirements, organise schedules, assisted with floor layouts, and trusted with company credit card. ● Designed user training guides for new Receptionists and Personal Assistants, focusing on role fulfilment, and general staff etiquette. ● Successfully onboarded in-house technical support team, saving company average of £59k per annum, and eradicating duplicate technical supplier, further resulting in additional £24k annual reductions. Show less Supported Financial Controller with company administrative, contractual, financial, and I.T. duties. Reviewed supplier contracts and collated data for senior management to avoid automated renewals and reduced future-end contract expenditure. Maintained accurate client files and business records covering transactions and service resolutions. Delivered positive experiences to supplier with fast, knowledgeable support. Planned and organised company social events, including the annual Christmas… Show more Supported Financial Controller with company administrative, contractual, financial, and I.T. duties. Reviewed supplier contracts and collated data for senior management to avoid automated renewals and reduced future-end contract expenditure. Maintained accurate client files and business records covering transactions and service resolutions. Delivered positive experiences to supplier with fast, knowledgeable support. Planned and organised company social events, including the annual Christmas party. Confirmed individual dietary requirements, organise schedules, assisted with floor layouts, and trusted with company credit card. ● Designed user training guides for new Receptionists and Personal Assistants, focusing on role fulfilment, and general staff etiquette. ● Successfully onboarded in-house technical support team, saving company average of £59k per annum, and eradicating duplicate technical supplier, further resulting in additional £24k annual reductions. Show less

Supply Operations Rep

• May 2017 - Nov 2017

Created introductory Group Presentations to highlight company mode of operations and policies of working, including targets for each personnel. Held one-on-one sessions to assist new trainees seamlessly build relationships amongst peers and answered any enquiries. Planned various social events within budget, ranging from in-house gatherings to external VIP nightclub passes and party buses. ● Contributed new initiatives to improve and accelerate on-boarding process, including timely updating… Show more Created introductory Group Presentations to highlight company mode of operations and policies of working, including targets for each personnel. Held one-on-one sessions to assist new trainees seamlessly build relationships amongst peers and answered any enquiries. Planned various social events within budget, ranging from in-house gatherings to external VIP nightclub passes and party buses. ● Contributed new initiatives to improve and accelerate on-boarding process, including timely updating documents and enforcing application checks before applicants’ progress to next stage. ● Selected as “Best-Fit Employee” to train new starters across various departments. Show less Created introductory Group Presentations to highlight company mode of operations and policies of working, including targets for each personnel. Held one-on-one sessions to assist new trainees seamlessly build relationships amongst peers and answered any enquiries. Planned various social events within budget, ranging from in-house gatherings to external VIP nightclub passes and party buses. ● Contributed new initiatives to improve and accelerate on-boarding process, including timely updating… Show more Created introductory Group Presentations to highlight company mode of operations and policies of working, including targets for each personnel. Held one-on-one sessions to assist new trainees seamlessly build relationships amongst peers and answered any enquiries. Planned various social events within budget, ranging from in-house gatherings to external VIP nightclub passes and party buses. ● Contributed new initiatives to improve and accelerate on-boarding process, including timely updating documents and enforcing application checks before applicants’ progress to next stage. ● Selected as “Best-Fit Employee” to train new starters across various departments. Show less

Administrative Assistant

• Jul 2016 - Dec 2016

Stayed on top of tracking procedures by updating databases and spreadsheets. Arranged letter and parcel deliveries in collaboration with courier services. Executed two temporary positions assisting project teams with physical and digital files organisation for required recordkeeping. Stored office supplies and kept meticulous inventory. Stayed on top of tracking procedures by updating databases and spreadsheets. Arranged letter and parcel deliveries in collaboration with courier services. Executed two temporary positions assisting project teams with physical and digital files organisation for required recordkeeping. Stored office supplies and kept meticulous inventory.

Administrative Assistant

• Feb 2016 - Jul 2016

Managed and trained a team of 17 members. Administrated and executed support within a busy office. First line recruitment support including: CV handling, phone screen interviews, setting up stage 1 and stage 2 interviews, dealt with enquiries via email and phone efficiently and accurately. While also conducting 2nd or 3rd line support during the interviews. Responsible for managing internal office maintenance and ordering office supplies. Editing, updating and managing team… Show more Managed and trained a team of 17 members. Administrated and executed support within a busy office. First line recruitment support including: CV handling, phone screen interviews, setting up stage 1 and stage 2 interviews, dealt with enquiries via email and phone efficiently and accurately. While also conducting 2nd or 3rd line support during the interviews. Responsible for managing internal office maintenance and ordering office supplies. Editing, updating and managing team contracts. Maintained full teams calendars, emails, reports, meetings, interviews, spreadsheets, events, research, IT problem logs, records and databases. Assisted the COO with end of month invoicing, statements, postage, banking, payroll, and confidentiality documentation verification processes and all other tasks required. Successfully created and implemented working systems in order for the team to achieve maximum productivity outside of the required duties and responsibilities of the role. Show less Managed and trained a team of 17 members. Administrated and executed support within a busy office. First line recruitment support including: CV handling, phone screen interviews, setting up stage 1 and stage 2 interviews, dealt with enquiries via email and phone efficiently and accurately. While also conducting 2nd or 3rd line support during the interviews. Responsible for managing internal office maintenance and ordering office supplies. Editing, updating and managing team… Show more Managed and trained a team of 17 members. Administrated and executed support within a busy office. First line recruitment support including: CV handling, phone screen interviews, setting up stage 1 and stage 2 interviews, dealt with enquiries via email and phone efficiently and accurately. While also conducting 2nd or 3rd line support during the interviews. Responsible for managing internal office maintenance and ordering office supplies. Editing, updating and managing team contracts. Maintained full teams calendars, emails, reports, meetings, interviews, spreadsheets, events, research, IT problem logs, records and databases. Assisted the COO with end of month invoicing, statements, postage, banking, payroll, and confidentiality documentation verification processes and all other tasks required. Successfully created and implemented working systems in order for the team to achieve maximum productivity outside of the required duties and responsibilities of the role. Show less

Administrative Assistant

• Jul 2015 - Feb 2016

Stayed on top of tracking procedures by updating databases and spreadsheets. Arranged letter and parcel deliveries in collaboration with courier services. Executed two temporary positions assisting project teams with physical and digital files organisation for required recordkeeping. Stored office supplies, kept meticulous inventory. Stayed on top of tracking procedures by updating databases and spreadsheets. Arranged letter and parcel deliveries in collaboration with courier services. Executed two temporary positions assisting project teams with physical and digital files organisation for required recordkeeping. Stored office supplies, kept meticulous inventory.

Manager

• Feb 2011 - Jul 2015

Promoted over several other qualified candidates six consecutive times, moving from Waitress to Manager within 18 months. Thrived under pressure, quickly adapting to high-volume environments, serving biggest and busiest restaurant sections. Resolved internal conflicts between staff members, thereby improving teamwork among employees and creating a friendly working environment. Maintained compliance with all health code, sanitation requirements and received top-notch inspection scores… Show more Promoted over several other qualified candidates six consecutive times, moving from Waitress to Manager within 18 months. Thrived under pressure, quickly adapting to high-volume environments, serving biggest and busiest restaurant sections. Resolved internal conflicts between staff members, thereby improving teamwork among employees and creating a friendly working environment. Maintained compliance with all health code, sanitation requirements and received top-notch inspection scores. Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in-class service. Controlled day-to-day operations with shift management strategies and effective food and labour controls. ● Achieved 97-100% rating for 10 mystery shoppers over three years following superior customer service performance and customer feedback as well as exemplary ratings on performance reviews year-over-year. ● Upsold customers effectively and optimised table-turns, surpassing wait staff average sales by 15%. ● Implemented “Pay in Advance” payment system, thereby clearing pending payments during busy periods. which decreased probability of customers not paying by 75%. ● Restructured bar stations which increased overall efficiency by 30% and dramatically decreased labour costs through schedule adjustments. Show less Promoted over several other qualified candidates six consecutive times, moving from Waitress to Manager within 18 months. Thrived under pressure, quickly adapting to high-volume environments, serving biggest and busiest restaurant sections. Resolved internal conflicts between staff members, thereby improving teamwork among employees and creating a friendly working environment. Maintained compliance with all health code, sanitation requirements and received top-notch inspection scores… Show more Promoted over several other qualified candidates six consecutive times, moving from Waitress to Manager within 18 months. Thrived under pressure, quickly adapting to high-volume environments, serving biggest and busiest restaurant sections. Resolved internal conflicts between staff members, thereby improving teamwork among employees and creating a friendly working environment. Maintained compliance with all health code, sanitation requirements and received top-notch inspection scores. Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in-class service. Controlled day-to-day operations with shift management strategies and effective food and labour controls. ● Achieved 97-100% rating for 10 mystery shoppers over three years following superior customer service performance and customer feedback as well as exemplary ratings on performance reviews year-over-year. ● Upsold customers effectively and optimised table-turns, surpassing wait staff average sales by 15%. ● Implemented “Pay in Advance” payment system, thereby clearing pending payments during busy periods. which decreased probability of customers not paying by 75%. ● Restructured bar stations which increased overall efficiency by 30% and dramatically decreased labour costs through schedule adjustments. Show less

Sales and Marketing Assistant

• Feb 2012 - Aug 2012

Part-Time Waitress

• Nov 2010 - Feb 2011

Sales And Marketing Assistant

• Jan 2010 - Nov 2010

Management Trainee

• Sep 2009 - Jan 2010

Personal Assistant

• Jan 2009 - Sep 2009

Administrated and executed support within a busy office. Maintained managing directors and teams calendars, plan client meetings, prepared reports, spreadsheets, event planning managed records and administer database. Able to have daily professional interactions with all staff, internal and external stakeholders. Provided first line helpdesk support and dealt with enquiries via email and phone efficiently and accurately. Forwarded all relevant enquiries to second line support… Show more Administrated and executed support within a busy office. Maintained managing directors and teams calendars, plan client meetings, prepared reports, spreadsheets, event planning managed records and administer database. Able to have daily professional interactions with all staff, internal and external stakeholders. Provided first line helpdesk support and dealt with enquiries via email and phone efficiently and accurately. Forwarded all relevant enquiries to second line support after conducting research and assisting end user with enquiries. Responsible for managing problem logs and following up with IT on solution while providing customer service and assisting customers. Show less Administrated and executed support within a busy office. Maintained managing directors and teams calendars, plan client meetings, prepared reports, spreadsheets, event planning managed records and administer database. Able to have daily professional interactions with all staff, internal and external stakeholders. Provided first line helpdesk support and dealt with enquiries via email and phone efficiently and accurately. Forwarded all relevant enquiries to second line support… Show more Administrated and executed support within a busy office. Maintained managing directors and teams calendars, plan client meetings, prepared reports, spreadsheets, event planning managed records and administer database. Able to have daily professional interactions with all staff, internal and external stakeholders. Provided first line helpdesk support and dealt with enquiries via email and phone efficiently and accurately. Forwarded all relevant enquiries to second line support after conducting research and assisting end user with enquiries. Responsible for managing problem logs and following up with IT on solution while providing customer service and assisting customers. Show less