Experience

State Center Community College District

• United States
• Higher Education
• 200 - 300 Employee

• Senior Program Specialist - Student Services

  • May 2020 - Present

• Program Assistant - DSPS, EOPS, CalWORKs

  • Jul 2018 - May 2020

• Office Assistant III

  • Jun 2017 - Jul 2018

• Department Secretary - Health Services

  • May 2016 - Jun 2017



Wells Fargo Dealer Services

• Operations Processor

  • Nov 2013 - Sep 2015

  • Efficiently handle a variety of customer inquiries and research and resolve complex problems • Identify and report any invalid customer information or potential fraud • Communicate in a clear and effective way to customers as well as management, both written and verbally • Well-developed time management and organizational skills with ability to prioritize • Experience/understanding of aftermarket products such as GAP, Vehicle Service Contracts or working knowledge of car dealerships



Wells Fargo

• Bank Teller

  • Sep 2011 - Jun 2013

  • Accurately process customer transactions within established guidelines, while maintaining a cash drawer • Provide excellent customer service to each customer, and allow for a positive customer experience • Introduce customers to new products and services, and generate leads for other members of the sales team to close • Accurately process customer transactions within established guidelines, while maintaining a cash drawer • Provide excellent customer service to each customer, and allow for a positive customer experience • Introduce customers to new products and services, and generate leads for other members of the sales team to close



Target

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Oct 2010 - Aug 2011

  • Process transactions in a high paced environment • Give great customer service to each guest • Effectively handle customer issues and complaints in a professional manner • Process transactions in a high paced environment • Give great customer service to each guest • Effectively handle customer issues and complaints in a professional manner