Cary Sears, MS, MA, NBC-HWC

Head of Care Coaching at Neura Health
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Alexandria Hauer, MS, RDN

I had the pleasure of working with Cary at Noom for a year. Cary's ability to go out of his way to support others has always made him stand out. Cary holds strong attention to detail, is a highly knowledgeable leader in the digital health space, and leads by example. Under Cary's supervision I was able to gain valuable professional experience and strengthen my problem solving abilities. His dedication to his craft is nothing short of inspiring, and his ability to coach others is rooted in empathy and understanding. I’m grateful to have worked with Cary and highly recommend him to any company.

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Credentials

  • Certified Member of the Global Association of Applied Behavioural Scientists (GAABS)
    GAABS
    Oct, 2023
    - Nov, 2024
  • Behavioral Economics Bootcamp Certificate, Behavioral Design for Health Specialization
    Irrational Labs
    May, 2022
    - Nov, 2024
  • Add Heart Facilitator
    HeartMath Institute
    Aug, 2020
    - Nov, 2024
  • Noom Inc. Health Coach Certification Program
    Noom Inc.
    Aug, 2019
    - Nov, 2024
  • National Board Certified Health and Wellness Coach
    National Board for Health & Wellness Coaching
    Mar, 2021
    - Nov, 2024

Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Head of Care Coaching
      • Mar 2022 - Present

      Founding team member. Neura Health is an all-in-one benefits solution to virtually manage chronic neurological conditions, which affect 130 million Americans. With neurology as a top-five spend category for employers, Neura Health is a proactive, patient-first solution that provides empathetic, best-in-class neurological care to those living with disabling and often misunderstood diseases. Founding team member. Neura Health is an all-in-one benefits solution to virtually manage chronic neurological conditions, which affect 130 million Americans. With neurology as a top-five spend category for employers, Neura Health is a proactive, patient-first solution that provides empathetic, best-in-class neurological care to those living with disabling and often misunderstood diseases.

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Senior Coach Manager / Associate Program Manager, Coach Leadership
      • Sep 2020 - Mar 2022

      •Lead a team of Health Coach Managers who collectively supervised over 100 Health Coaches•Conducted leadership development for Health Coach Managers via Supervision, Slack, and Zoom 1:1s •Facilitated the presentation of new and dynamic protocols to Health Coach Managers and supported them in training their teams•Provided guidance and support to Health Coach Managers as they held their teams accountable to metrics and initiated PIPs when necessary•Promoted recognition of high performers on our team and ensure we are providing opportunities to high achievers•Oversaw continuing education opportunities for Health Coach Managers and their teams by approving courses, resources, and trainings with a CE budget•Implemened performance reviews•Managed WorkDay needs for Health Coach Managers•Oversaw Workplace Happiness Surveys and conduct follow up interviews with our coaching team to escalate feedback through the appropriate channels•Acted as a liaison between our coaching team and upper management to help bridge gaps and identify bottlenecks Show less

    • Coach Knowledge and Resources Team Lead for Usability Testing
      • Aug 2020 - Mar 2022

      •Designed research plans and protocols •Conducted usability tests, analyzed results, and reported findings•Training development for a team of moderators

    • Coach Manager
      • Nov 2019 - Sep 2020

      Provided on-going daily support to team of remote health coaches. Created a positive team environment. Fostered connection and community. Lead a weekly team supervision meeting. Fostered clinical and professional development of the team. Managed team Slack channel. Onboarded new hires. Met regularly with individual team members for supervision, clinical and professional development. Provided performance reviews. Facilitated difficult clinical case discussions. Approved hours and time off. Helped develop coverage plans for the team.•Served as a member of the Experiment Protocol Team - Conducted mixed methods data analysis for experiments- Produced reports communicating research results to share with stakeholders - Trained team members in quantitative and qualitative data analysis Show less

    • Behavioral Health Coach
      • Nov 2018 - Nov 2019

      Worked with hundreds of individuals to prevent or manage chronic conditions by facilitating healthful lifestyle modifications. Motivated, guided, and helped users navigate through their programs and meet their wellness goals successfully. Implemented motivational interviewing techniques to guide them in their individual health journeys.•Served on the experiment coaching team.- Piloted experimental coaching protocols and techniques as a part of a test-driven environment. - Helped pioneer innovative ways to merge behavior change with technology. • Member of the Experiment Operations team - Implemented user experiments and formed a bridge between product and coaching- Served as a co-project lead in the initiative to redesign coach and customer feedback process to optimize data collection, synthesis, and reporting Noom, Inc., the world's leading mobile behavior change company, combines the power of technology with the empathy of human coaches to deliver successful behavior change at scale. Noom's direct-to-consumer mobile weight loss and wellness behavior change programs positively impact many lives every day. Noom's fully mobile diabetes prevention program was the first of its kind to be recognized by the CDC and the only 100% mobile program clinically proven in a peer-reviewed journal. Studies showing the efficacy of Noom's prediabetes, diabetes and hypertension programs have appeared in over a dozen medical journals, including the Journal of Human Hypertension, Nature's Scientific Reports and British Medical Journal Open Diabetes Research & Care. Noom is headquartered in New York City with offices in Seoul and Tokyo. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Psychometrist, Section of Neuropsychology
      • Jan 2016 - Aug 2018

      •Administered, scored and reported results of a large number of age-appropriate neuropsychological tests on patients with a wide range of known or suspected neurological conditions. •Independently completed examinations and test batteries specific to unique clinical populations such as multiple sclerosis, traumatic brain injury, etc. •Screened neuropsychology patients for behavioral and cognitive impairments using standardized testing batteries. •Accurately recorded responses, times and scores and wrote detailed behavioral observations concerning patient performance during testing. •Maintained awareness of deficits demonstrated by each patient and assured that whenever possible tests of other abilities were presented so that "irrelevant"​ deficits did not interfere with the patient's performance. •Worked to ensure that the patient is always giving his or her best performance on a given test. •Remained sensitive, alert and resourceful during testing in order to tailor the approach to the patient's special needs (especially when dealing with extremely impaired and/or disturbed patients). •Communicated with members of the neuropsychology team to coordinate an individual's case, including scores and other criteria necessary for neuropsychologist to make accurate results interpretation. •Showed demonstrated work in data collection, research, publication, or other job-related non-testing tasks as directed by Section Head to ensure professional development. •Maintained record keeping and data retrieval systems associated with test batteries. Show less

    • Case Manager - Community Psychiatric Support Treatment (CPST)
      • Aug 2013 - Jan 2016

      •Provided direct service and care coordination to persons diagnosed as mentally ill •Conducted ongoing assessment of client’s mental health and related needs •Worked collaboratively with clients to develop Individual Service Plans •Consulted and collaborated with a multidisciplinary treatment team and coordinated services •Used knowledge of community resources to make appropriate service system referrals •Served as client advocate in navigating various health, education, housing, legal, and social service systems •Crisis intervention, de-escalation and management •Provided support to clients and families in crisis situations and educated clients and families in crisis management. •Provided education and support to clients and families regarding mental illness, relapse prevention, avenues to recovery, and available community supports and resources •Maintained complete and timely documentation of services provided to clients in compliance with agency standards and all applicable regulations, certifications, and accreditation standards •Helped facilitate Thinking for a Change group in the Lake County Jail. Thinking for a change is an evidence-based cognitive behavioral curriculum from the National Institute of Corrections (NIC) to reduce recidivism. •Assisted with the agency senior support group •Earned Nonviolent Crisis Intervention Blue Card through the Crisis Prevention Institute •Completed Mental Health First Aid course Show less

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Case Manager - Community Psychiatric Support Treatment (CPST)
      • Mar 2011 - Jul 2013

      •Provided community support and advocacy to persons diagnosed as mentally ill •Coordinated and participated in the development of the client’s Individual Service Plan •Provided or ensured the provision of all necessary services as identified in ISP •Provided assistance and support in crisis situations and intervened to help stabilize the client •Provided ongoing symptom monitoring, support, and training in self-management, social integration, skill-building, and health maintenance •Helped to identify and minimize problems that interfere with the client’s daily functioning •Provided direct assistance in the procurement and maintenance of essential community resources •Maintained daily records of service and ensured client confidentiality •Successfully passed the Qualified Mental Health Specialist (QMHS) test Show less

Education

  • Kent State University
    Master of Science - MS, User Experience Design
  • Cleveland State University
    Master of Arts - MA, Experimental Psychology
  • Cleveland State University
    Bachelor of Arts - BA, Psychology

Community

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