Experience

CHI HEALTH MERCY COUNCIL BLUFFS
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Director of Care Management

  • Feb 2023 - Present

Charter Healthcare
• United States
• Hospitals and Health Care
• 100 - 200 Employee
• Patient Care Services Manager

  • Dec 2021 - Jul 2023

Kepro
• United States
• Hospitals and Health Care
• 400 - 500 Employee
• PASSR evaluator

  • Aug 2021 - Feb 2023


BANYAN

• United States
• Data Infrastructure and Analytics
• 1 - 100 Employee

• Sr Director

  • Feb 2020 - Aug 2021

  · Sr Leader for a virtual and local healthcare company supporting and leading growth, improving processes, solving problems, and developing a foundation. · Direct oversight of clinic operations which include primary care, health and wellness, occupational health services, wellness therapies. · Managing multiple roles within a growing for-profit company · Standing up a program for chronic care management to include TCM, RPM, and CCM. Coordination of third-party companies to support the services. Project Management with clients to initiate the program. · Management of multiple skill level teams, i.e. MD, NP, RN, MA, and others. · Stood up a testing program for COVID-19 that served more than 10,000 patients. Show less



CHI Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Divisional Director for Nursing Care Model

  • Jan 2018 - Jul 2019

  · Contracted position for 6 months to manage and lead several projects impacting nursing· Transitioned to leading a strategic transformational project role· Executive sponsor for implementation of nursing care model to support the staffing strategies needed to take nursing into the future· Working with leaders in 13 different departments to transition from primary nursing care model to team nursing care model· Educated teams at each facility on the new care model and developing their culture to carry out the work· Project leader for Cipher software products used to perform nurse leader rounding, hourly rounding, and discharge follow up calls. · Project administrator for CHI National Commodity Supply work team. · Liaison with national supply leaders and frontline staff to evaluate products and determine quality, efficiency, and financial implications· Evaluation and leadership management of the CHI Health enterprise staffing pool · Performed SWOT analysis of the enterprise staffing pool structure. Utilized by leadership for restructure.· Made recommendations that have been implemented to improve the staffing pool of employees. Show less

• VP Patient Care Services

  • Jun 2017 - Jul 2018

  VP of Patient Care Services June 2017-July 2018CHI Health St Elizabeth—Lincoln NE · Management of 260 bed facility with inpatient and outpatient services. Regional burn center and wound care facility. · Recruited by executive leadership to support a strategic transformation· Served as an strategic leader through a transition of the President and multiple leaders· Restructured organizational chart to support the needed transformation· Supported all operational departments in collaboration with the President and Chief Medical Officer· Coaching leaders on a variety of topics including leadership skills and communication.· Provides leadership guidance and influence for operational activities which increases employee, patient, and physician engagement.· Providing leadership and assistance for assuring appropriate management practices, management of appropriate staffing levels, competency assessment, staff orientation, ongoing education and development in all areas of responsibility.· Met budgetary and productivity measures as set by the organization. Key Accomplishments:· Identified and executed leadership changes that were needed for transformation· Worked with Interim leaders to stabilize the workforce and built trust with management· Created a nurse residency program and reformed the onboarding of new hires· Developed a leadership team to have ownership and accountability to quality and safety metrics· Maintained quality and safety measures · Maintained budget and productivity standards Show less

• VP Patient Care Services

  • Feb 2016 - Jun 2017

  Creighton University Medical Center—Omaha NE · Served as a strategic leader of Creighton University Medical Center Level I Trauma Center through the transition of integrating with Bergan Mercy Hospital to become Creighton University Medical Center—Bergan Mercy Campus and University Campus· Supported a variety of departments in collaboration with the President and Chief Medical Officer.· Coaching leaders on a variety of topics including leadership skills and communication.· Provides leadership guidance for operational activities which increases employee, patient, and physician engagement.· Providing leadership and assistance for assuring appropriate management practices, management of appropriate staffing levels, competency assessment, staff orientation, ongoing education and development in all areas of responsibility.· Providing ongoing support and leadership to directors and supervisors to develop professional teams.· Assisting with the development of capital and operational budgets in support of strategic plans and goals.· Working collaboratively to develop plans, goals, and implement strategies in support of the Mission, Vision, core values, and business objectives of CHI Health.· Assisting with the development and ongoing management of operating systems and operational standardization procedures, service standards, approaches, and policies with CHI Health.· Identifies high-risk situations and responds to decrease the risk exposure to patient, family member, staff and organization. Follows approved procedure for notification of appropriate departments and individuals involving risk management issues. · Establishing and maintaining cooperative and collaborative relationships with the CHI Health Medical Staff. Show less

• Interim VP Patient Care Services

  • Jul 2015 - Feb 2016

  Interim VP of Patient Care Services July 2015-Feb 2016CHI Health Creighton University Medical Center—Omaha NE· Providing leadership and assistance for assuring appropriate management practices, management of appropriate staffing levels, competency assessment, staff orientation, ongoing education and development in all areas of responsibility.· Providing ongoing support and leadership to directors and supervisors to develop professional teams.· Assisting with the development of capital and operational budgets in support of strategic plans and goals.· Working collaboratively to develop plans, goals, and implement strategies in support of the Mission, Vision, core values, and business objectives of CHI Health.· Assisting with the development and ongoing management of operating systems and operational standardization procedures, service standards, approaches, and policies with CHI Health.· Identifies high-risk situations and responds to decrease the risk exposure to patient, family member, staff and organization. Follows approved procedure for notification of appropriate departments and individuals involving risk management issues. · Establishing and maintaining cooperative and collaborative relationships with the CHI Health Medical Staff. Key Accomplishments:· Building relationships with staff and leaders to establish trust as a new leader.· Set expectations and self-accountability with leaders. Show less



CHI Health St Elizabeth—Lincoln NE

• VP of Patient Care Services

  • Jun 2017 - Jul 2018

  · Management of 260 bed facility with inpatient and outpatient services. Regional burn center and wound care facility. · Recruited by executive leadership to support a strategic transformation · Served as an strategic leader through a transition of the President and multiple leaders · Restructured organizational chart to support the needed transformation · Supported all operational departments in collaboration with the President and Chief Medical Officer · Coaching leaders on a variety of topics including leadership skills and communication. · Provides leadership guidance and influence for operational activities which increases employee, patient, and physician engagement. · Providing leadership and assistance for assuring appropriate management practices, management of appropriate staffing levels, competency assessment, staff orientation, ongoing education and development in all areas of responsibility. · Met budgetary and productivity measures as set by the organization. Key Accomplishments: · Identified and executed leadership changes that were needed for transformation · Worked with Interim leaders to stabilize the workforce and built trust with management · Created a nurse residency program and reformed the onboarding of new hires · Developed a leadership team to have ownership and accountability to quality and safety metrics · Maintained quality and safety measures · Maintained budget and productivity standards Show less



CHI Health Creighton University Medical Center—Omaha NE

• VP Patient Care Services

  • Feb 2016 - Jun 2017

  · Served as a strategic leader of Creighton University Medical Center Level I Trauma Center through the transition of integrating with Bergan Mercy Hospital to become Creighton University Medical Center Bergan Mercy Campus and University Campus· Supported a variety of departments in collaboration with the President and Chief Medical Officer.· Coaching leaders on a variety of topics including leadership skills and communication.· Provides leadership guidance for operational activities which increases employee, patient, and physician engagement.· Providing leadership and assistance for assuring appropriate management practices, management of appropriate staffing levels, competency assessment, staff orientation, ongoing education and development in all areas of responsibility.· Providing ongoing support and leadership to directors and supervisors to develop professional teams.· Assisting with the development of capital and operational budgets in support of strategic plans and goals.· Working collaboratively to develop plans, goals, and implement strategies in support of the Mission, Vision, core values, and business objectives of CHI Health.· Assisting with the development and ongoing management of operating systems and operational standardization procedures, service standards, approaches, and policies with CHI Health.· Identifies high-risk situations and responds to decrease the risk exposure to patient, family member, staff and organization. Follows approved procedure for notification of appropriate departments and individuals involving risk management issues. · Establishing and maintaining cooperative and collaborative relationships with the CHI Health Medical Staff. Show less

• Interim VP Patient Care Services

  • Jul 2015 - Feb 2016

  · Providing leadership and assistance for assuring appropriate management practices, management of appropriate staffing levels, competency assessment, staff orientation, ongoing education and development in all areas of responsibility.· Providing ongoing support and leadership to directors and supervisors to develop professional teams.· Assisting with the development of capital and operational budgets in support of strategic plans and goals.· Working collaboratively to develop plans, goals, and implement strategies in support of the Mission, Vision, core values, and business objectives of CHI Health.· Assisting with the development and ongoing management of operating systems and operational standardization procedures, service standards, approaches, and policies with CHI Health.· Identifies high-risk situations and responds to decrease the risk exposure to patient, family member, staff and organization. Follows approved procedure for notification of appropriate departments and individuals involving risk management issues. · Establishing and maintaining cooperative and collaborative relationships with the CHI Health Medical Staff. Key Accomplishments:· Building relationships with staff and leaders to establish trust as a new leader.· Set expectations and self-accountability with leaders. Show less

• Director of Women's & Children's

  • Oct 2014 - Jul 2015

  · I was asked to move to Creighton University Medical Center by the Maternity Service Line leader and CNE of Bergan Mercy, current employer at the time. This was a strategy for the service line that I accepted.· 27 bed Maternity department with 14 newborn beds· 2 OR suites· 27 FTEs included RNs, surgical techs, unit secretaries, administrative assistant, educator, and lactation consultant· Implemented change to move the department to a LDRP model from its separated LDR and Postpartum model· Leading a team through a transition of moving the hospital and academic program to a new location where it will be combined with another hospital within CHI Health. Key Accomplishments:· Successful conversion from two separate inefficient cost centers to one more efficient LDRP model.· Improved employee satisfaction results Show less

• Director of Women's and Children's

  • Oct 2014 - Jul 2015

  · I was asked to move to Creighton University Medical Center by the Maternity Service Line leader and CNE of Bergan Mercy, current employer at the time. This was a strategy for the service line that I accepted.· 27 bed Maternity department with 14 newborn beds· 2 OR suites· 27 FTEs included RNs, surgical techs, unit secretaries, administrative assistant, educator, and lactation consultant· Implemented change to move the department to a LDRP model from its separated LDR and Postpartum model· Leading a team through a transition of moving the hospital and academic program to a new location where it will be combined with another hospital within CHI Health. Key Accomplishments:· Successful conversion from two separate inefficient cost centers to one more efficient LDRP model.· Improved employee satisfaction results Show less