Data & Business Operations Associate

• Oct 2021 - Present

Operations:• Managed company contracts and processes to ensure accurate revenue recognition• Improved company processes and built automated approval workflows using Smartsheet• Atlassian JIRA/Confluence project management administration• Executive weekly and monthly reporting (marketing, operations, and finance)• Spec’d/designed/created dashboards using Microsoft Power BI (marketing, operations, and finance)Financial Planning & Analysis (FP&A):• Managed company annual operating plan (AOP) using Adaptive Insights• Managed reforecasting of AOP• Executive monthly budget to actuals variance reportingIntellectual Property:• Managed communication between 4 different law firms about patent statuses for over 500 dockets• Maintained and regularly updated database using Microsoft Access• Managed invoices and processes to ensure accurate expense amortization• Executive weekly and monthly reporting (intellectual property and finance)

Revenue Operations Associate

• Apr 2019 - Oct 2021

Operations:• Managed company contracts and processes to ensure accurate revenue recognition• Improved company processes and built automated approval workflows using Smartsheet• Atlassian JIRA/Confluence project management administration• Executive weekly and monthly reporting (marketing, operations, and finance)• Spec’d/designed/created dashboards using Microsoft Power BI (marketing, operations, and finance)Intellectual Property:• Managed communication between 4 different law firms about patent statuses for over 300 dockets• Maintained and regularly updated database using Microsoft Access• Managed invoices and processes to ensure accurate expense amortization• Executive weekly and monthly reporting (intellectual property and finance)

CEO/Founder

• Jul 2018 - Apr 2019

Shopify eCommerce athleisure store: www.kismanandco.com:• Exit intent pop-ups designed to capture email addresses• Automation of cart abandonment emails• Rewards points system implemented• Cross-selling via artificial intelligence• SEO OptimizationFacebook/Instagram Advertising:• Video ads, carousel ads• Dynamic retargeting ads• Custom/lookalike audiences Shopify eCommerce athleisure store: www.kismanandco.com:• Exit intent pop-ups designed to capture email addresses• Automation of cart abandonment emails• Rewards points system implemented• Cross-selling via artificial intelligence• SEO OptimizationFacebook/Instagram Advertising:• Video ads, carousel ads• Dynamic retargeting ads• Custom/lookalike audiences

Data Analyst II

• Jan 2017 - Mar 2019

Customer Product (InTouch Analytics):• Spec’d/designed/created dashboards using Tableau (overview dashboards and use case dashboards)• Presented revisions to team on a regular basis• Regularly demoed product to customers• Drove improvements to product through customer relations/feedback• Revenue generating productOperations:• Spec’d/designed/created dashboards using Tableau (senior staff, marketing, sales, finance, and subject matter experts)• Communicated recommendations to improve data capture/enable reporting• Regularly performed audits to improve overall data qualityAd Hoc Data Reporting:• Built reports from different databases (data warehouse and salesforce)• Average of 45 reports/monthAutomated reporting:• Managed recipients of company (internal) and customer (external) automated reportingManaged interns:• Managed seven interns, and each were taught the advanced techniques of Microsoft Excel in order to build reports.

Data Analyst

• Jun 2015 - Jan 2017

Ad Hoc Data Reporting:• Built reports from different databases (data warehouse and salesforce)• Average of 45 reports/monthOperations:• Communicated recommendations to improve data capture/enable reporting• Regularly performed audits to improve overall data qualityAutomated reporting:• Managed recipients of company (internal) and customer (external) automated reportingManaged interns:• Managed seven interns, and each were taught the advanced techniques of Microsoft Excel in order to build reports.

Intern

• Sep 2014 - Jun 2015

Managed user accounts: • Received account information of users from customers (usually 20+ per customer), and manually inputted data into company program to create user accounts.Managed user connectivity:• Manually configured settings within a company program to ensure that each user had connectivity to a desired list of devices.

Dining Room Server

• Sep 2013 - Jun 2014

Dining Room Busser

• Sep 2010 - Jun 2011

Intern

• Jun 2009 - Aug 2010

I was responsible for watching over children as they swam and played in the ocean,. I was responsible for watching over children as they swam and played in the ocean,.

Small Animals Department

• Jun 2008 - Aug 2008

I was responsible for keeping the animal cages clean, having the animals ready for showing, and making sure that the area around the displays were clean. I was responsible for keeping the animal cages clean, having the animals ready for showing, and making sure that the area around the displays were clean.