Experience

The Yorkshire Society

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Corporate Membership Recruitment

  • Oct 2021 - Present

  Email: p.cartwright@theyorkshiresociety.org Not for profit, for Yorkshire Email: p.cartwright@theyorkshiresociety.org Not for profit, for Yorkshire



The Diana Award

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Mentoring Programme Manager

  • Feb 2018 - Jul 2018

  Leeds based role supporting the Head of Mentoring in successfully delivering and expanding the Mentoring Programme in Leeds City Region, Sheffield City Region, and York/East Yorkshire. A strong knowledge and understanding of the youth sector, with an ability to grow relationships with a wide range of stakeholders, whilst managing staff. Managing the outreach strategy and recruitment of businesses, teachers, schools and young people for The Mentoring Programme, delivering pitches, training and presentations. Representing The Diana Award at partner meetings, presentations and conferences, assisting with quantitative and qualitative data capture. Contributing to the expansion of the Mentoring Campaign, and leading on additional campaign projects. Show less



Emerald Group Publishing

• Head of Commercial Operations

  • Dec 2013 - May 2015

  A global role reporting to the MD Eastern Hemisphere, with responsibility for managing and streamlining processes across the regional sales function. This is primarily achieved through identifying and managing initiatives to increase sales efficiency and effectiveness, with a focus on profitability. In addition there is a strong emphasis on global working, both connecting the Regional Offices across the globe with the UK-based Head Office functions, as well as providing the regional teams with the operational tools to meet their objectives. Show less



PSE Commercial - Britax PMG

• OE Sales Support Manager

  • Jan 2013 - Dec 2013

  Reporting to the Operations Director, embedding an understanding of the customer to drive up delivery & quality performance in major OE customers worldwide, and supporting VP OE Global Sales Director and Key Account Managers in various time zones. Building relationships with key global customer contacts in the off-road automotive sector. Analysing performance trends which link to internal processes ready for change management. Presenting the customers view of Britax-PMG to the Senior Management Team. Show less



PSE Commercial (Britax-PMG Ltd)

• Programme/Project Mgr (Sales) / Interim Sales Office Manager

  • Nov 2011 - Dec 2012

  Customer-specific business improvement (delivery performance 35% to 93% in 8 months) Relationship building and data analysis. Managing the efficiency and effectiveness of the team. Working cross-functionally. Establishing and documenting processes. Customer-specific business improvement (delivery performance 35% to 93% in 8 months) Relationship building and data analysis. Managing the efficiency and effectiveness of the team. Working cross-functionally. Establishing and documenting processes.



Ufi Ltd

• Retail

• Programme & Planning Manager

  • 2001 - 2011

  Programme & Planning Manager (2005 to 2011), previously Project Manager - e-Services ~ responsible to the Head of Strategic Development for managing the UK online centres Programme. Advice Operations Manager (2001-2005) ~ responsible to the Head of Advice for contract management to deliver the National Learning Advice & Careers Service (a £8m budget), a multi-channel two site contact centre operation. Programme & Planning Manager (2005 to 2011), previously Project Manager - e-Services ~ responsible to the Head of Strategic Development for managing the UK online centres Programme. Advice Operations Manager (2001-2005) ~ responsible to the Head of Advice for contract management to deliver the National Learning Advice & Careers Service (a £8m budget), a multi-channel two site contact centre operation.



Nestle

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Commercial Operations Manager

  • 1998 - 2000

  Nestle Ice Cream - York. Responsible for the operational aspects of a £40m business, managing a team of 12 in customer data, sales support and commercial analysis. Contract management for refrigeration procurement, logistics and field service engineers, and third party point of sale logistics. Nestle Ice Cream - York. Responsible for the operational aspects of a £40m business, managing a team of 12 in customer data, sales support and commercial analysis. Contract management for refrigeration procurement, logistics and field service engineers, and third party point of sale logistics.



Morphy Richards

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Commercial Manager

  • 1995 - 1998

  A member of the senior management team, reporting to the Managing Director, responsible for customer services, worldwide production scheduling, logistics and business systems, in this £85m company, managed through a team of 60. A member of the senior management team, reporting to the Managing Director, responsible for customer services, worldwide production scheduling, logistics and business systems, in this £85m company, managed through a team of 60.



Barclay Pharmaceutical (Pricemaster)

• National Sales Office Manager

  • 1993 - 1995

  Member of the senior management team of a £35m company, reporting to the Managing Director, responsible for telephone sales, order processing and field sales support. Member of the senior management team of a £35m company, reporting to the Managing Director, responsible for telephone sales, order processing and field sales support.



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• National Sales Office Manager

  • 1987 - 1992

  Birds Eye Wall's Ltd - Responsible for the creation and development of the centre, including ACD telephony, to support a £365m business, through direct and indirect models and delivery channels.

• Customer Service Supervisor

  • 1983 - 1987

  County Fair Foods Ltd

• Stock Clerk

  • 1979 - 1983

  Unifreeze Ltd



Anthony Blaza & Partner

• United Kingdom

• Trainee Chartered Surveyor

  • 1977 - 1979

  House sales and viewings. Preparing newspaper advertisements. Rent collection. Building Society administration. House sales and viewings. Preparing newspaper advertisements. Rent collection. Building Society administration.