Experience

Cherokee Pallets

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director of Operations

  • Feb 2023 - Present

  Manages and oversees several departments. Reviews financial information and adjust operations budgets to promote profitability. Defined, implemented and revise operational policies and guidelines for the organization. Manages relationships with external clients/vendors. Developed and implemented a fleet maintenance program, safety program, and HR program. Innovated and digitalized the transportation operations with updated vehicle tracking solutions, driver file management, and safety… Show more Manages and oversees several departments. Reviews financial information and adjust operations budgets to promote profitability. Defined, implemented and revise operational policies and guidelines for the organization. Manages relationships with external clients/vendors. Developed and implemented a fleet maintenance program, safety program, and HR program. Innovated and digitalized the transportation operations with updated vehicle tracking solutions, driver file management, and safety training exercises. Created and run the company's social media account which has increased the inbound traffic for clients, developed content for industry related topics, and applied analytics tools to boost the company's website reach. Maintain current client relationships and identify areas for potential clients. Develop new sales areas and improve sales through various methods.

• Business Development Manager

  • Nov 2021 - Jan 2023

  Works to improve Cherokee's market position and achieve financial growth. Builds key customer relationships, long-term organizational strategic goals, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. In the past year (2022) I have liaised and acquired new customers that have increased the total sales by $1.5 million.



Ryder System, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operation Supervisor

  • Aug 2017 - Nov 2021

  Manages the operations and personnel for a shift of a particular location. Ensures business objectives and labor requirements are met. Ensuring the customer needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness. Encouraged and promoted ideas aligned to business needs and benefits. Motivated and trained… Show more Manages the operations and personnel for a shift of a particular location. Ensures business objectives and labor requirements are met. Ensuring the customer needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness. Encouraged and promoted ideas aligned to business needs and benefits. Motivated and trained employees to maximize team productivity.

• Operations Management Trainee

  • Oct 2016 - Aug 2017



Tailored Adjustment Svc

• United States
• Insurance
• 1 - 100 Employee

• Claims Adjuster

  • Aug 2015 - Aug 2016

  Verified insurance claims and determined fair amount for settlement. Conducted prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin and extent of loss. Prepared summaries of damage, payments, and policy coverage. Traveled to on-site locations of loss on scheduled or sudden notice, securing photos and measurements and documenting scope of property damage. Documented all investigation activity and presented reports to management and insurance carriers. Verified insurance claims and determined fair amount for settlement. Conducted prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin and extent of loss. Prepared summaries of damage, payments, and policy coverage. Traveled to on-site locations of loss on scheduled or sudden notice, securing photos and measurements and documenting scope of property damage. Documented all investigation activity and presented reports to management and insurance carriers.