Carter Wengert
Customer Experience Specialist at Alton Lane- Claim this Profile
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English Native or bilingual proficiency
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Spanish Professional working proficiency
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Sign Languages Limited working proficiency
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French Elementary proficiency
Topline Score
Bio
Experience
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Alton Lane
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Customer Experience Specialist
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Aug 2021 - Present
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Lilly Pulitzer
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Retail Apparel and Fashion
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500 - 600 Employee
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Assistant Store Manager-Visual Merchandising and Consumer Experience
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Apr 2021 - Aug 2021
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Retail Support Customer Care Team
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Feb 2021 - Aug 2021
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Associate Manager
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Apr 2019 - Apr 2021
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Free People
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Manager
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Oct 2014 - Apr 2019
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VCU Health Department of Psychiatry
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Workforce Development and Strategy
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Undergraduate Research Assistant
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May 2016 - Aug 2016
Attended Interdisciplinary Rounds Meetings for the Schizophrenia and Affective treatment teams. Responsibilities included recording the names and job role of each team member and the time they arrived, the start/finish times of each meeting, whether the meeting started/ended late, and the amount of time each patient was discussed; calculating average patient discussion time and length of each meeting; and determining any statistical outliers. At the conclusion of the research, I collaborate with the other research assistant to determine which treatment teams were most effective and punctual with their IDR meetings. Through this internship, I became very familiar with psychotic disorders (specifically schizophrenia, bipolar disorder, and depressive disorders), various methods of treatment regarding these psychotic disorders, various legal and social work terms in regards to legally committed/voluntary treatment, and gained a greater understanding of medical jargon and practice and how it can be related to legal practice. Show less
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Childrens Hospital Richmond
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Student Intern
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Feb 2014 - Mar 2014
Shadowed Dr. India Sisler and her team, consisting of a nurse practitioner, a resident, a fellow, and a physician's assistant in the Pediatric Hematology and Oncology Unit, Pediatric Intensive Care Unit, and Outpatient Chemotherapy and Appointment Clinic -Informed on the signs, symptoms, epidemiology, treatment, and progression of Sickle Cell Disease -Informed on the signs, symptoms, epidemiology, treatment, and progression of the most common pediatric cancers -Accompanied team on morning and afternoon rounds -Assisted with various housekeeping and office tasks -Observed a Bone Marrow Transplant and informed on when it was necessary -Assisted Child Life Specialist with activities and operating room tours for patients -Participated in Hematology and Oncology support groups for family members with LCP, Matt Bisko Show less
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Bon Secours
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United States
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Hospitals and Health Care
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700 & Above Employee
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Student Intern
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Feb 2014 - Mar 2014
I shadowed many different medical professionals in various specialties including: -Celeste Dove, Certified Registered Nurse Anesthetist (CRNA) -Informed on the difference between an Anesthesiologist and CRNA -Instructed on the procedures and steps to sedating and putting a patient to sleep before surgery -Observed the procedure and was instructed on the steps to repairing inguinal and abdominal hernias -Dr. J. Andrew Apostle, Pulmonary Medicine, Intensive Critical Care Unit (ICCU) and Cardiovascular Critical Care Unit (CVCCU) -Instructed on how to read imagery for CMR images, CT Scans, X-Rays, and UltraSounds, specifically images of the pulmonary and cardiovascular systems -Viewed insertion of an Intra-Aortic Balloon Pump in a post MI patient -Instructed on the team members, equipment, procedures, and steps necessary for a Code Blue patient -Dr. Karen Jefferson, Obstetrics and Gynecology -Observed a Vaginal Ablation procedure -Informed on the different gynecological surgeries and procedures -Relayed information and procedural steps to one of Dr. Jefferson's nurses via telephone while Dr. Jefferson was in the middle of surgery -Kelly Berling, RN, Post-Anesthia Care Unit (PACU) -Observed procedures and care taking skills in post-surgery and recovery room patients -Instructed on how to read and analyze data found on Oxygen Saturation and Heart Monitors -Instructed on insertion/removal and necessary usage of arterial lines, intravenous pumps, Foley catheters, and Hemovac drains -Instructed on and assisted with dressing applications and changes -Assisted in restraining a ventilator patient -Assisted in the discharge and admitting procedures -Assisted in transporting patients from the PACU to either their admitting floor or to discharge -Assisted in recording patient data and physicians' orders in patient charts Show less
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The Country Club of Virginia
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Hospitality
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100 - 200 Employee
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Hostess and Server Assistant
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Mar 2013 - Dec 2013
•Provided excellent customer service and fostered member satisfaction in a fast-paced restaurant and lounge of an elite and prestigious country club. •Set the tables in a need and organized way and made sure the front of the restaurant was always neat and orderly •Effectively seated members to tables as quickly as possible while making sure no server was overwhelmed and over-seated •Assisted Server Assistants and Food Runners with clearing and cleaning tables •Provided excellent customer service and fostered member satisfaction in a fast-paced restaurant and lounge of an elite and prestigious country club. •Set the tables in a need and organized way and made sure the front of the restaurant was always neat and orderly •Effectively seated members to tables as quickly as possible while making sure no server was overwhelmed and over-seated •Assisted Server Assistants and Food Runners with clearing and cleaning tables
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Education
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James Madison University
Bachelor of Arts (B.A.), Political Science and Government, Pre-Law, Public Policy Administration -
St. Margaret's School