Carter Baker

Support Specialist at Preferred IT Group, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Wayne, Indiana, United States, US
Languages
  • English Native or bilingual proficiency
  • Japanese Limited working proficiency
Skills

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Bio

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Credentials

  • Comptia A+
    -
  • Datto Certified
    -
  • Microsoft Network Associate
    Microsoft
  • Project +
    CompTIA
  • Sonic Wall CSSA
    -
  • Sonic Wall Certified
    -
  • Web Foundations Associate (3 Domains)
    CIW

Experience

  • Preferred IT Group, LLC
    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Support Specialist
      • Jun 2014 - Present

    • Support Specialist
      • Jun 2014 - Oct 2022

      Support Clients Information Technology Needs.Assess Networks and develop site maps , and recommended upgrades.

  • Follett Higher Education
    • United States
    • Retail
    • 700 & Above Employee
    • Field Manager
      • Oct 2012 - Jan 2014

      Deploy hardware as it was delivered to the retail location.First line of hardware/software troubleshooting.Managed location to cover leaves of absence by store managers.Develop project plans , and manage onsite implementation of large retail location transitions.Train and develop store staff in the use of companies custom software.Research accounting issues, and loss prevention issue related to retail locations. Deploy hardware as it was delivered to the retail location.First line of hardware/software troubleshooting.Managed location to cover leaves of absence by store managers.Develop project plans , and manage onsite implementation of large retail location transitions.Train and develop store staff in the use of companies custom software.Research accounting issues, and loss prevention issue related to retail locations.

  • Walgreens
    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • May 2005 - Oct 2012

      Manage day to day operations of a retail location.Worked with Loss Prevention to research current market vulnerabilities.Worked on special projects in construction, deployment, and CCR implementation. Manage day to day operations of a retail location.Worked with Loss Prevention to research current market vulnerabilities.Worked on special projects in construction, deployment, and CCR implementation.

Education

  • Western Governors University
    Bachelor's Degree, Business Management , Information Technology Management.
    2011 - 2013
  • Harrison College-Fort Wayne
    Associate's Degree, Business Administration and Management, Project
    2008 - 2010
  • Whitewater Valley Technical School
    Certificate in Electronic Engineering Technology, Electrical, Electronic and Communications Engineering Technology/Technician
    1994 - 1996

Community

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