Courtney Carter
Vice President, Head of AllyDVM at AllyDVM- Claim this Profile
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Bio
terry elsberry
I had the pleasure of managing and working with Courtney for several years. She was one of my top performers every year. She is very customer focused and her ability to very quickly establish meaningful relationships with every one she called on lead to her having success very quickly. In everything she did she always put the customer first. Courtney was able to leverage her strong relationships to the mutual benefit of the customer and Merial. She is very driven to succeed and passionate about her work and customers. Any company would be fortunate to have Courtney as part of their organization.
Briac Ansquer
I've worked with Courtney in developing a digital product. Courtney has a very comprehensive knowledge of marketing/sales IT systems, functional design and carries a broad vision of US Animal Health industry and markets. She also cares a lot about providing users with the best experience. Her skills, passion, kindness and open-mindness were precious assets for our project. Partnering with her was a great experience all the way along.
terry elsberry
I had the pleasure of managing and working with Courtney for several years. She was one of my top performers every year. She is very customer focused and her ability to very quickly establish meaningful relationships with every one she called on lead to her having success very quickly. In everything she did she always put the customer first. Courtney was able to leverage her strong relationships to the mutual benefit of the customer and Merial. She is very driven to succeed and passionate about her work and customers. Any company would be fortunate to have Courtney as part of their organization.
Briac Ansquer
I've worked with Courtney in developing a digital product. Courtney has a very comprehensive knowledge of marketing/sales IT systems, functional design and carries a broad vision of US Animal Health industry and markets. She also cares a lot about providing users with the best experience. Her skills, passion, kindness and open-mindness were precious assets for our project. Partnering with her was a great experience all the way along.
terry elsberry
I had the pleasure of managing and working with Courtney for several years. She was one of my top performers every year. She is very customer focused and her ability to very quickly establish meaningful relationships with every one she called on lead to her having success very quickly. In everything she did she always put the customer first. Courtney was able to leverage her strong relationships to the mutual benefit of the customer and Merial. She is very driven to succeed and passionate about her work and customers. Any company would be fortunate to have Courtney as part of their organization.
Briac Ansquer
I've worked with Courtney in developing a digital product. Courtney has a very comprehensive knowledge of marketing/sales IT systems, functional design and carries a broad vision of US Animal Health industry and markets. She also cares a lot about providing users with the best experience. Her skills, passion, kindness and open-mindness were precious assets for our project. Partnering with her was a great experience all the way along.
terry elsberry
I had the pleasure of managing and working with Courtney for several years. She was one of my top performers every year. She is very customer focused and her ability to very quickly establish meaningful relationships with every one she called on lead to her having success very quickly. In everything she did she always put the customer first. Courtney was able to leverage her strong relationships to the mutual benefit of the customer and Merial. She is very driven to succeed and passionate about her work and customers. Any company would be fortunate to have Courtney as part of their organization.
Briac Ansquer
I've worked with Courtney in developing a digital product. Courtney has a very comprehensive knowledge of marketing/sales IT systems, functional design and carries a broad vision of US Animal Health industry and markets. She also cares a lot about providing users with the best experience. Her skills, passion, kindness and open-mindness were precious assets for our project. Partnering with her was a great experience all the way along.
Credentials
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Certified Lean Leader
SanofiMay, 2015- Nov, 2024 -
Business Partnering Program Certification
Center for Creative LeadershipMay, 2014- Nov, 2024 -
High Performance Leadership Program
MERIAL LTDOct, 2011- Nov, 2024 -
Dimensions of Professional Selling
Carew InternationalMay, 2003- Nov, 2024
Experience
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AllyDVM
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United States
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Veterinary Services
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1 - 100 Employee
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Vice President, Head of AllyDVM
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Apr 2023 - Present
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Director Of Sales and Strategic Partnerships
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Jan 2022 - Apr 2023
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National Accounts Manager
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Apr 2019 - Jan 2022
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Boehringer Ingelheim
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Germany
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Pharmaceutical Manufacturing
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700 & Above Employee
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Commerical Operations Business Partner - US Pets Marketing and Special Projects
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Jan 2017 - Dec 2018
• Strategy Lead - cross-functional regional and global Information Systems (IS) strategies and road maps ensuring alignment with both sales and marketing strategies to measurably increase sales goals, marketing impact, and system harmonization. • Fostered collaboration at executive level to ensure efficiencies as well as significant process improvement. • Managed overall project governance; Marketing asset portfolio, project delivery & charters. • Developed and Implemented vision roadmap for Enterprise level Digital Platforms; Multi-channel Marketing, Communication, Rebates, and Consumer Portal Services. • Drove project performance, ensured on-time, in budget delivery of solution, and ensured seamless user experience across multiple platforms. • Product Owner/Strategic Development – petproconnect.com - Digital Incubation Initiative – BIX, Ingelheim, Germany • Project Manager – US Migration of Salesforce Marketing Cloud and Microsoft Dynamics CRM/ClickDimensions Campaign to Adobe Campaign • Project Manager – Global Implementation of Adobe Audience Manager (DMP) /Adobe Campaign Show less
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Merial
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Germany
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Pharmaceutical Manufacturing
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700 & Above Employee
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Director - Commercial Operations Business Partner, MERIAL ; North America, Companion/Large Animal
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Apr 2012 - Dec 2016
• Primary business lead for IS across North American commercial operations and cross-functional business teams. • Oversight and management of cross-functional IS strategy & road map ensuring alignment with both sales and marketing strategies. • Agile project management and governance; resourcing, budget, timeline & scope working directly with development solution center to ensure delivery.• Manage project consulting relationships with vendors and external partners; collaboration of Solution Centers, Development, BI, Finance, Sales Operations, ERP, Marketing, and Customer Service at executive and director level. • Responsible for Implementation and Roadmap maturation of Enterprise level Digital Platforms. ie: Multi-channel Marketing, Digital Couponing, and Consumer Portal Services. • Engagement manager across all brands and service teams to ensure innovation and solutions are maximized for process improvement.• Accountable for business requirements and functional analysis, drive project performance, delivery of solutions, and ensure customer focused support. • Primary focus on common foundation solutions to create seamless user experiences across multiple platforms; data management and integrations between systems.• Alignment of customer facing applications and management of marketing initiatives for US Business Operations: e-commerce, information portals, marketing websites, Closed Loop Marketing, website analytical tracking.• Management of business functional, end-user requirements into technical requirements.• Designed conceptual and logical models, metrics, catalogs, and technical designs.• Responsible for data integrity, SLA, and ROI analysis Show less
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eCommerce Associate Manager, Customer Service
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Nov 2009 - Apr 2012
• Strategic cross functional manager operating between Marketing, Sales, Customer Care, Finance, and Infrastructure/IS for eCommerce and Customer Portal.• Implemented customer service web strategy and enhancements through project management.• Business Intelligence analytical development and execution for all stakeholders of Merialconnect.com.• Developed training customer service testing and support. • Developed Web Strategy and led development roadmap for Merialconnect.com Customer Portal.• Led project relationships with external vendors focused on development of enhancements, creation of business requirements, coordination of IS resources, deployments, and testing.• Deployed customer support strategy for customer facing teams; Customer Care, Accounts Receivable and Entire Sales Organization. • Developed and administrated analytics for eCommerce and Customer Portal sites. Reported to business stakeholders weekly and drove change management according to market response. Show less
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Senior Sales Territory Manager - Companion Animal Sales
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Jan 2004 - Oct 2009
• Effectively managed quota requirements for a $6M, $4M, and $3M territory.• Ability to manage multi-brand portfolio containing two of the largest animal health products in the world, Frontline Plus® and Heartgard Plus® as well as small and large animal biologics and therapeutics.• Successfully launched 6 new products/line items to overall MERIAL brand portfolio.• Effectively worked a client base of 130+ customers on a daily, weekly, and monthly sales agenda based on value and need.• Maintained solid business relationships between Sales Agents Distributors and Agency Partners. • Attended veterinary conferences, coordinated Key Opinion Leader meetings, and led product meetings to achieve optimal business relation opportunities.• Peer Sales Trainer for fellow sales colleagues & clinic staff members on the key concepts and benefits of recommending all MERIAL brands. Show less
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Inside Sales Representative - Companion and Large Animal Sales
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Nov 2002 - Dec 2003
• Exceeded Sales Quota of $6.4 Million Dollars within 3Q Budget. • Effectively worked a client base of 1000+ customers across 3 sales districts on daily, weekly, and monthly sales agenda based on value and need. • Maintained open communication of shared accounts between current territory managers and Inside Sales accounts.• Formulated methods to increase knowledge of product in the clinic staff via phone conversations and products; create programs designed for specific customer classes to better fit the needs of the customer. • Strengthened inter-department communication by training new Inside Sales hires on sales calls and daily sales duties. Show less
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Veterinary Technician - Veterinary Technical Services
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Jan 2001 - Nov 2002
• Veterinary Services technician servicing veterinarians and office staff on product information and support.
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Education
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Georgia Southern University
Bachelor of Science - BS, Biology/Minor in Chemistry
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