Experience

milk + honey

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Manager

  • Oct 2021 - Present

  • Coordinate client correspondence/requests and maintain, Zenoti, scheduling operating system for 30+ employees to ensure efficient coordination between associates and clients. • Actively participate in overseeing training for new hires, communicating status of new hire training with team and participate in creating action plans for anyone needing additional support • Create a motivational environment for spa and salon staff by communicating contests for daily/pay period/monthly/quarterly goals and tracking + communicating successes and opportunities • Implement merchandise marketing displays, highlighting weekly promotions, to maximize retail sales. • Educate clients on retail items to achieve in-store retail to service sales ratio goals. • Open and close franchise location, reconciling invoices, returns and receivables daily. • Communicate client and product feedback to management and maintain retail stock levels. Show less



Sustainable Living Guide

• Austin, Texas, United States

• Intern

  • Jan 2022 - May 2022

  Conduct research on business development projects related to sustainable business operations. Collaborate with 15-person team and review/report progress on weekly objectives. Support human resource requirements to track compliance and hours worked. Conduct research on business development projects related to sustainable business operations. Collaborate with 15-person team and review/report progress on weekly objectives. Support human resource requirements to track compliance and hours worked.



Recovery Unplugged

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Human Resources Administrative Assistant

  • Jun 2021 - Oct 2021

  Organized files and co-facilitated compliance requirements of 300+ employees, at this three-facility drug and alcohol treatment center. Onboarded 3 new hires each week and reorganized employee filing process for new hire onboarding. Proposed and delivered vaccination program with University of Texas Austin for Recovery Unplugged clients and employees. Handled confidential documentation regarding employee evaluations and salary adjustments. Organized files and co-facilitated compliance requirements of 300+ employees, at this three-facility drug and alcohol treatment center. Onboarded 3 new hires each week and reorganized employee filing process for new hire onboarding. Proposed and delivered vaccination program with University of Texas Austin for Recovery Unplugged clients and employees. Handled confidential documentation regarding employee evaluations and salary adjustments.



Texas Health and Human Services

• United States
• Government Administration
• 700 & Above Employee

• Record Request Administrator

  • Jun 2020 - Apr 2021

  Trusted with and prepared highly confidential vital record requests and adjustments of birth certificates, adoptions, paternity, death, marriage, and divorce records. Created a process to expedite researching of documents, improving daily output and accuracy. Researched multifactorial data and historical state records of citizens dating back to pre-1920s. Trusted with and prepared highly confidential vital record requests and adjustments of birth certificates, adoptions, paternity, death, marriage, and divorce records. Created a process to expedite researching of documents, improving daily output and accuracy. Researched multifactorial data and historical state records of citizens dating back to pre-1920s.



Bee Cave Chiropractic

• United States
• Health, Wellness & Fitness

• Patient Billing Assistant

  • Dec 2015 - Feb 2017

  Compiled weekly patient data into a streamlined file system, from Windows to secure electronic patient information system, Chirotouch. Supported compliance and patient billing process. HIPPA certified, ensured confidential handling and disposal of electronic and hard copy patient data. Compiled weekly patient data into a streamlined file system, from Windows to secure electronic patient information system, Chirotouch. Supported compliance and patient billing process. HIPPA certified, ensured confidential handling and disposal of electronic and hard copy patient data.