Joseph Carrolo
President at NeuEon Inc.- Claim this Profile
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Bio
Ricardo Perdigao MBA, PMP
I worked under Joe Carrolo’s guidance at Progress Software where we coordinated one of the largest engagements in Progress Professional Services history. Joe was a very inspiring Vice President. Unlike most, he was always engaged and supportive of his team and customers. Joe would periodically participate on Steering Committees to ensure the highest level of customer satisfaction. I really admire Joe for his integrity and professionalism. On a personal level, Joe was a mentor and motivated me to pursue my MBA degree. I would highly recommend Joe and welcome the opportunity to work for him again.
Deborah England Gray
Joe is one of the smartest and most dedicated service professionals I have ever met. He constantly went above and beyond to satisfy a client, no matter how small or seemingly insignificant the issue was or unreasonable. He truly listens to his clients and does whatever it takes to solve their problems. Joe is also a true team leader who genuinely recognizes everyone's contribution and was well liked by everyone at the company. It would be a pleasure to work with Joe again.
Ricardo Perdigao MBA, PMP
I worked under Joe Carrolo’s guidance at Progress Software where we coordinated one of the largest engagements in Progress Professional Services history. Joe was a very inspiring Vice President. Unlike most, he was always engaged and supportive of his team and customers. Joe would periodically participate on Steering Committees to ensure the highest level of customer satisfaction. I really admire Joe for his integrity and professionalism. On a personal level, Joe was a mentor and motivated me to pursue my MBA degree. I would highly recommend Joe and welcome the opportunity to work for him again.
Deborah England Gray
Joe is one of the smartest and most dedicated service professionals I have ever met. He constantly went above and beyond to satisfy a client, no matter how small or seemingly insignificant the issue was or unreasonable. He truly listens to his clients and does whatever it takes to solve their problems. Joe is also a true team leader who genuinely recognizes everyone's contribution and was well liked by everyone at the company. It would be a pleasure to work with Joe again.
Ricardo Perdigao MBA, PMP
I worked under Joe Carrolo’s guidance at Progress Software where we coordinated one of the largest engagements in Progress Professional Services history. Joe was a very inspiring Vice President. Unlike most, he was always engaged and supportive of his team and customers. Joe would periodically participate on Steering Committees to ensure the highest level of customer satisfaction. I really admire Joe for his integrity and professionalism. On a personal level, Joe was a mentor and motivated me to pursue my MBA degree. I would highly recommend Joe and welcome the opportunity to work for him again.
Deborah England Gray
Joe is one of the smartest and most dedicated service professionals I have ever met. He constantly went above and beyond to satisfy a client, no matter how small or seemingly insignificant the issue was or unreasonable. He truly listens to his clients and does whatever it takes to solve their problems. Joe is also a true team leader who genuinely recognizes everyone's contribution and was well liked by everyone at the company. It would be a pleasure to work with Joe again.
Ricardo Perdigao MBA, PMP
I worked under Joe Carrolo’s guidance at Progress Software where we coordinated one of the largest engagements in Progress Professional Services history. Joe was a very inspiring Vice President. Unlike most, he was always engaged and supportive of his team and customers. Joe would periodically participate on Steering Committees to ensure the highest level of customer satisfaction. I really admire Joe for his integrity and professionalism. On a personal level, Joe was a mentor and motivated me to pursue my MBA degree. I would highly recommend Joe and welcome the opportunity to work for him again.
Deborah England Gray
Joe is one of the smartest and most dedicated service professionals I have ever met. He constantly went above and beyond to satisfy a client, no matter how small or seemingly insignificant the issue was or unreasonable. He truly listens to his clients and does whatever it takes to solve their problems. Joe is also a true team leader who genuinely recognizes everyone's contribution and was well liked by everyone at the company. It would be a pleasure to work with Joe again.
Experience
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NeuEon Inc.
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IT Services and IT Consulting
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1 - 100 Employee
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President
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Jan 2020 - Present
Joe is recognized as an innovative, results-oriented leader with extensive experience in technology consulting and professional services. With a proven track record of success in leading organizations and developing strong client relationships, Joe is responsible for leading an extremely talented and experienced team of CIOs. CTOs, and CISOs.NeuEon is a rare hybrid.Our years of C-suite experience in both technology and strategic leadership enable us to create value and accelerate positive change. We are passionate and hands-on problem solvers, partnering with our clients to maximize the value of their products, processes and people. Show less
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Vice President of Strategy
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Aug 2017 - Jan 2020
Joe is responsible for growing revenue, increasing profitability and realizing additional strategic value for companies.
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ArcTouch
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United States
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Business Consulting and Services
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200 - 300 Employee
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President
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Sep 2012 - Jul 2017
Leads ArcTouch's world-class team of strategists, designers and engineers.ArcTouch is a leading App Development Studio. We have developed over 350 custom software applications on all mobile device platforms. Our customers include Audi, Honeywell, Disney, Salesforce.com, NBC, and Popular Science.www.arctouch.com
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Vice President, Enterprise Business
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Apr 2012 - Sep 2012
In the rapidly growing mobile application marketplace, created a new line of business focused on bringing the potential of mobile computing to the enterprise. Responsibilities include strategy, business planning, sales, client management, organizational development, and financial planning and management.
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Sankaty Partners
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United States
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Founder/Management Consultant
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2011 - 2012
Engaged by consulting organizations to: • create value added offerings resulting in greater reusability, efficiency, and enhanced client satisfaction • develop strategies and business plans to enter new growth markets Consulted with software product companies to realize additional strategic value from their professional services organizations and offerings. Engaged by consulting organizations to: • create value added offerings resulting in greater reusability, efficiency, and enhanced client satisfaction • develop strategies and business plans to enter new growth markets Consulted with software product companies to realize additional strategic value from their professional services organizations and offerings.
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Akamai Technologies
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United States
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Software Development
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700 & Above Employee
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Vice President, Professional Services
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2010 - 2011
In a very rapidly growing and dynamic environment, leading an international organization to deliver internet based solutions for all North American customers. In a very rapidly growing and dynamic environment, leading an international organization to deliver internet based solutions for all North American customers.
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Vice President, Worldwide Professional Services
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Dec 2007 - Dec 2009
Led the Worldwide Professional Services organization and the Worldwide Technical Support organization. The Professional Services organization was a $35M operation and the Technical Support organization had an annual budget of $20M. In the first year of operation, the organization achieved ProClub status for revenue achievement and margins improved dramatically. In December 2008, selected to lead the Technical Support organization. Established a single organization from multiple product teams and implemented programs to drive customer centricity. Show less
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Sapient
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Brazil
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Advertising Services
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1 - 100 Employee
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Vice President
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Dec 1995 - Nov 2007
Held leadership roles in Sapient as the company grew from $30M to over $500M: • Managed practices and directed engagements in the Financial Services, Automotive, Industrial, Healthcare, Retail, and Technology industries. • Formed an international business unit and practice to help reform the healthcare system in the UK. In 6 months, delivered the first project on time and on budget resulting in revenues of $10M and profitability of 51%. • Grew a single consulting practice from $16M to $85M resulting in the fastest growing business in the company. • Spearheaded the acquisition and integration efforts for the purchase of a consulting company. • Selected to serve as a Board Member for a company whose mission was to identify fraudulent claims for healthcare payers. • Interviewed by NBC and CNBC for groundbreaking work in transforming a company with a 100-year-old brand into a modern Internet business. Show less
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DMR Group, Inc.
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United States
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Appliances, Electrical, and Electronics Manufacturing
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Director
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1987 - 1995
Location Manager, Boston / U.S. Management Team (1994-1995) Director, Client Services & Professional Support Group (1991-1994) Client Manager (1987-1991) Location Manager, Boston / U.S. Management Team (1994-1995) Director, Client Services & Professional Support Group (1991-1994) Client Manager (1987-1991)
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Hewlett Packard Company
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Switzerland
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Information Technology & Services
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Area Manager
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1979 - 1987
Area Customer Escalation Manager (1985-1987) District Software Support Manager (1983-1985) Field Software Support Representative (1979-1983) Recipient of New England Sales Support Award (1981) and New England Top Performance Award (1982). Area Customer Escalation Manager (1985-1987) District Software Support Manager (1983-1985) Field Software Support Representative (1979-1983) Recipient of New England Sales Support Award (1981) and New England Top Performance Award (1982).
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Education
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1975 - 1979
Worcester Polytechnic Institute
BS, Computer Science with Highest Distinction
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