Experience

Akara Partners, LLC

• United States
• Real Estate
• 1 - 100 Employee

• Director of Leasing and Marketing

  • Dec 2020 - Present

  Carroll oversees operations for leasing and marketing strategies for the Kenect brand and Chicago assets including community relationship development, strategic partnerships and using technology for leasing and customer experience. She leads developing and executing velocity goals, competitive market data, recruiting and training of leasing staff, move in logistics and renewal campaigns for resident retention. Carroll helps to ensure brand standards for social media marketing and ensuring team is supported for leasing needs day to day.Kenect NashvilleKenect PhoenixLinkt ChicagoHensley Chicago3301 Sheffield Show less

• Executive Director-Kenect Nashville

  • Jul 2019 - Dec 2020

  The Kenect-Nashville



The Michaels Organization

• United States
• Real Estate
• 700 & Above Employee

• Regional Leasing Specialist

  • Aug 2015 - Dec 2020

  The Hill at Rochester 2018 Revel, Minneapolis, MN 2018 The 505 on Walnut 2018 The Next at ODU, Norfolk, VA, 2017 On50 Tampa, Tampa, FL 2017 The Next Apartments. Pensacola, Florida 2016 Twenty91 North, Buffalo, NY 2016 The Lodge, Rochester, NY 2016 The Vue on Stadium Drive, Fayetteville, AR 2013 The Hill at Rochester 2018 Revel, Minneapolis, MN 2018 The 505 on Walnut 2018 The Next at ODU, Norfolk, VA, 2017 On50 Tampa, Tampa, FL 2017 The Next Apartments. Pensacola, Florida 2016 Twenty91 North, Buffalo, NY 2016 The Lodge, Rochester, NY 2016 The Vue on Stadium Drive, Fayetteville, AR 2013



Campus Apartments

• United States
• Real Estate
• 200 - 300 Employee

• Regional Leasing Specialist

  • Oct 2013 - Jul 2015

• Lease Up Specialist

  • Nov 2012 - Sep 2013

  In charge of:- Recruiting, hire reccomendations and training of staff. - Marketing and leasing up a brand new 656 bed student property. - Report directly to the regional manager with weekly/ quarterly reports and marketing plans. - Develop and delagate leasing goals to staff of six leasing agents. - Director of staff scheduling and payroll- Upkeep of office and supplies for daily operations- Co-vend with local businesses for cross advertising and maintaining relationships.- Motivate and lead by example to college age staff. - Director of weekly staff meetings to go over office policies/changes, leasing goals and expectations- Brand development and reputation building of property-Finding the best advertising to get the most exposure. -Basically I do everything to develop, run and open a brand new college property!-Crisis management and media relations.-Reached 100% in 7 months! ! Show less



Brookside Properties, Inc.

• United States
• Real Estate
• 200 - 300 Employee

• Regional Sales and Marketing Director

  • Feb 2012 - Oct 2012

  - Helping various properties succeed and reach their leasing goals through evaluating personnel, product marketing, office function and corporate policy. - Report to VP of Sales and Marketing and regional managers - Support and offer training to staff at various properties - Extensive travel required-Upkeep of expense reports - Using creative marketing stratagies with limited budgets to gain property exposure in highly competitive markets. - Helped manage properties from Kentucky, Tennessee, Alabama and Mississippi Show less

• Leasing/Marketing Manager

  • Jan 2010 - Feb 2012

  Providing a fun, exciting and productive environment to 537 residents. Handling the daily operations and all aspects of student housing. Constantly striving for creative marketing stratagies to lease the property to full capacity. This includes: - Resident relations and retention - Working closely with maintenance to maintain a pristine property and satisfied resident work orders. - Setting and reaching leasing goals - Supervising student community assistants - Planning resident events - Reports and marketing plans to owners and regional managers. - Professional customer service at all times - Handling high pressure situations calmly and always with a smile. - Community and campus relations. -Maintained 97-100% occupancy and/or pre-lease with 37-40% renewal ratio. Show less



Crescent Hotels & Resorts

• United States
• Hospitality
• 500 - 600 Employee

• Front Office Supervisor

  • May 2008 - Jan 2010

  -Intense multi-tasking -Responding to guest needs -Accounting -Back bone operations of running a 4 star hotel -Bellmen -Housekeeper -Translator -Referee -Detective -Concierge -Human punching bag -Therapist...you name it -Intense multi-tasking -Responding to guest needs -Accounting -Back bone operations of running a 4 star hotel -Bellmen -Housekeeper -Translator -Referee -Detective -Concierge -Human punching bag -Therapist...you name it



TopsinLex.com

• Appliances, Electrical, and Electronics Manufacturing

• Intern/Photo Journalist/Event Promoter

  • 2006 - 2008

  Attend various events to promote magazine and website · Be extremely social and able to adapt to diverse situations · Interact with the public and community · Photo Journalism · Working in focus groups for marketing strategies and new ideas Attend various events to promote magazine and website · Be extremely social and able to adapt to diverse situations · Interact with the public and community · Photo Journalism · Working in focus groups for marketing strategies and new ideas



Crowne Plaza Hotel Beachfront Resort- Hilton Head Island- Food and Beverage

• F&B

  • May 2007 - Aug 2007

  Knowledge of Micros software, extensive training on fine wine and food, cleanliness of appearance and upkeep of uniform, beach service, fast math skills and cash flow. Rewarded for politeness and excellent service from guest referrals. Knowledge of Micros software, extensive training on fine wine and food, cleanliness of appearance and upkeep of uniform, beach service, fast math skills and cash flow. Rewarded for politeness and excellent service from guest referrals.



Stephen Lawrence Ltd

• United Kingdom
• 1 - 100 Employee

• Retail Store Manager

  • Jan 2001 - Jan 2006

  - Customer service - Upkeep of store - cash flow, -Daily deposits and balance sheet -Multi-tasking due to limited employees -Training of employees -Knowledge of computer software-ConsignPro -Open/close duties, long hours without sitting. Skills Microsoft Office, Micros, ConsignPro, PhotoShop, Windows Media Player, Fast typing skills. - Customer service - Upkeep of store - cash flow, -Daily deposits and balance sheet -Multi-tasking due to limited employees -Training of employees -Knowledge of computer software-ConsignPro -Open/close duties, long hours without sitting. Skills Microsoft Office, Micros, ConsignPro, PhotoShop, Windows Media Player, Fast typing skills.