Experience

Great Place To Work US

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Customer Success Manager

  • Sep 2020 - Present

• Customer Growth Associate

  • May 2019 - Sep 2020

• Inbound marketing consultant

  • Feb 2019 - Sep 2020



The Adamo Group

• United States
• Non-profit Organization Management

• Founder & Director

  • 2014 - Present

  -Developed a concept to equip marginalized groups with licensed trades to help them build stability and independence-Applied for and succeeded in establishing a 501(c)3 designation, as well as all official licenses needed to conduct business in the state of Texas-Built a clientele and book of business for Adamo Nail Bar, where 100% of the profits were used to fund resources provided by The Adamo Group -Invited by Joanna Gaines, recently named one of TIME magazine's most influential people, to participate in multiple annual festivals in Waco, Texas where more than 40,000 people had the opportunity to learn about The Adamo Group and our unique purpose, and enjoy services at Adamo Nail Bar -Established Adamo Nail Lab, our vocational trade program providing free manicurist education to survivors, including design and build-out of the classroom and obtaining proper licenses and designations to operate-Coached staff, built the program’s curriculum, coordinated schedules, and handled recruitment and enrollment of students -Networked to recruit for and establish a board of director and several advisors who helped to shape the vision and direction for the organization and services



TNT Staffing

• Recruitment Sales Manager

  • May 2012 - Aug 2013

  -Performed in-person calls at active job sites to pitch services to large construction companies, and-successfully brought on 34 new clients in the first 6 months-Managed book of business by cold-calling construction offices to build relationships, learn about upcoming projects, and keep services top-of-mind -Recruited and built database of skilled laborers and technicians for clients -Earned loyalty from skilled laborers by showing up to jobs, letting them know they were important, and advocating from them when there were discrepancies with the client



Polished Nails

• Owner / Manicurist

  • Mar 2005 - Mar 2011

  -Small business owner that built a clientele and book of business, one satisfied customer at a time-Managed to fill books to 100% capacity within 12 months, often having to wait-list customers -Regularly referred new clients by repeat customers for excellent product and service -Small business owner that built a clientele and book of business, one satisfied customer at a time-Managed to fill books to 100% capacity within 12 months, often having to wait-list customers -Regularly referred new clients by repeat customers for excellent product and service