Xavier Carrillo
Technical Customer Support Specialist at IEX- Claim this Profile
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Experience
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IEX
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Denmark
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Software Development
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1 - 100 Employee
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Technical Customer Support Specialist
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Apr 2022 - Present
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General Assembly
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United States
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Animation and Post-production
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1 - 100 Employee
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Software Engineer Immersive Fellow
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Aug 2021 - Nov 2021
Full time immersive student in the Software Engineering program that included over 400+ hours of professional training over twelve weeks, covering HTML, CSS, JavaScript, ReactJS (router, hooks, context, Jest), Express, Node, Python, Ruby, MongoDB/Mongoose, PostgresSQL, and Django. Utilized a hands-on approach to understand and develop multiple applications in the latest front and back end languages, methodologies and tools. Full time immersive student in the Software Engineering program that included over 400+ hours of professional training over twelve weeks, covering HTML, CSS, JavaScript, ReactJS (router, hooks, context, Jest), Express, Node, Python, Ruby, MongoDB/Mongoose, PostgresSQL, and Django. Utilized a hands-on approach to understand and develop multiple applications in the latest front and back end languages, methodologies and tools.
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NYC Department of Education
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United States
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Primary and Secondary Education
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700 & Above Employee
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Oct 2017 - Sep 2021
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Sep 2017 - Sep 2021
Developed and implemented Algebra, Geometry, and Computer Science curriculum for 300+ students. Attained an 89% pass rate for the NYS Algebra Regents Exam, making us the top performing school in the district. Effectively taught and managed over 100+ students per day throughout 5 Mathematics and Computer Science classes.
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NYC Teaching Fellows
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United States
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Education Management
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700 & Above Employee
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Math Immersion Teaching Fellow
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Jun 2017 - Jun 2019
Accepted and completed a 2-year competitive fellowship program within the Department of Education. Accepted and completed a 2-year competitive fellowship program within the Department of Education.
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NYPD
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United States
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Restaurants
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NYPD Police Cadet
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Jan 2016 - Jun 2017
Managed the operations of the 124 Room, taking over 200 civilian complaint reports, developing an organizational goal on a daily basis, resulting in one of the most efficient 124 Rooms in the NYPD. Coordinated “National Night Out” as part of the community outreach program of more than 300 members. Top performing cadet liaison for the 13th Precinct, managed civilian requests, NYPD filings, and community relationships. Managed the operations of the 124 Room, taking over 200 civilian complaint reports, developing an organizational goal on a daily basis, resulting in one of the most efficient 124 Rooms in the NYPD. Coordinated “National Night Out” as part of the community outreach program of more than 300 members. Top performing cadet liaison for the 13th Precinct, managed civilian requests, NYPD filings, and community relationships.
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Baruch College
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United States
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Higher Education
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700 & Above Employee
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Operations Assistant & Statistician
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Jul 2015 - Jun 2017
Established efficient processes by creating a database to track budgets, quotes, invoices, payments, and inventory. Maintained and recorded over 1000 purchase orders and bids, while monitoring budgets to ensure fiscal responsibility. Established and developed relationships with over 25 vendors to facilitate orders, shipping, and payment schedules Established efficient processes by creating a database to track budgets, quotes, invoices, payments, and inventory. Maintained and recorded over 1000 purchase orders and bids, while monitoring budgets to ensure fiscal responsibility. Established and developed relationships with over 25 vendors to facilitate orders, shipping, and payment schedules
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Northbound Executive Search
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Staffing and Recruiting
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1 - 100 Employee
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Database Manager Intern
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Oct 2014 - Oct 2015
Came up with new research strategies and ideas for sourcing data, manipulating and organizing data blocks to import into company’s database. Used varied sources of data (websites, LinkedIn) to consistently update and maintain company’s prospect database to increase work efficiency. Took initiative to identify current gaps in database, develop efficient methodologies to close gaps and execute on agreed upon methodologies. Developed a thorough understanding of organizational goals and how the database is used to accomplish them across the organization. Show less
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Sports Authority
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Jan 2014 - Jan 2015
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Major League Soccer
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United States
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Spectator Sports
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500 - 600 Employee
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Marketing Intern
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Aug 2012 - Mar 2013
Led a team to create more than 50 dynamic billboards for the expansion of New York City FC. Organized a town hall meeting for over 300 attendees to gain support for our projects in the community. Managed a marketing team of over 10 students and aided in professional development and civil engagement. Contacted over 50 local businesses to support causes, charities, and community outreach initiatives. Led a team to create more than 50 dynamic billboards for the expansion of New York City FC. Organized a town hall meeting for over 300 attendees to gain support for our projects in the community. Managed a marketing team of over 10 students and aided in professional development and civil engagement. Contacted over 50 local businesses to support causes, charities, and community outreach initiatives.
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Education
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General Assembly
Software Engineering Immersive, Computer Software Engineering -
Baruch College, City University of New York (CUNY)
Marketing/Marketing Management, General -
St. John's University
Master of Education - MEd, Adolescent Education - Mathematics -
Baruch College
Bachelor of Business Administration - BBA, Marketing/Marketing Management, General -
Monsignor McClancy Memorial High School