Carrie Bicking

Vice President, Client Services and Operations at Project Velocity
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Contact Information
us****@****om
(386) 825-5501
Location
Jacksonville, Florida, United States, US

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MARK KELLY

Carrie joined the Red Wings corporate sales department as an intern and it was immediately clear to us through her job knowledge, attention to detail and hard work that she was beyond that level and needed to become a full time colleague. We encouraged her to interview for a full time position in our ticket department which she accepted. While we were sorry to lose her, it was definitely the correct career move. Carrie is an exceptional employee--respectful, responsible, diligent and thorough. I highly recommend Carrie and am certain she would be an outstanding addition to any staff.

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Experience

    • Germany
    • Business Consulting and Services
    • Vice President, Client Services and Operations
      • May 2022 - Present
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Director Of Client Services
      • Jan 2021 - May 2022

    • Senior Project Director
      • Feb 2019 - Jan 2021

    • Executive Assistant To The President
      • Jul 2018 - Feb 2019
    • United States
    • Investment Management
    • 1 - 100 Employee
    • Executive Assistant
      • May 2017 - Jun 2018

      - Maintained and managed 6 analyst calendars, travel arrangements including private aircraft, and expenses - Prepared research and meeting documents utilizing FactSet, ValueLine, and various other websites - Managed the broker conference and event schedule - Managed monthly team meetings - Backup assistant to CEO - Coordinated all office events - Maintained and managed 6 analyst calendars, travel arrangements including private aircraft, and expenses - Prepared research and meeting documents utilizing FactSet, ValueLine, and various other websites - Managed the broker conference and event schedule - Managed monthly team meetings - Backup assistant to CEO - Coordinated all office events

    • Japan
    • Biotechnology Research
    • 700 & Above Employee
    • Senior Executive Assistant
      • Oct 2015 - May 2017

      Formerly Baxalta *Position was moved to Switzerland office • Owned and managed 5 VP executives’ calendars, travel arrangements, and expenses (through a spin off, Baxalta, and integration, Shire) • Oversaw leadership/board meetings, retreats, and conferences • Coordinated office moves (over 200 employees) • Provided high level departmental administrative support to the team (catering, meetings, supplies, etc.) • Consistently looked for ways to maximize efficiency and overall quality of processes • Coordinated vendor MSA and SOW’s, reconciled invoices, and provided budget support to the franchise • Collaborated with global coordinators for all team meetings and conferences • Traveled for meeting support and event execution; responsibilities included preparing agendas, selection of venues, execution of contracts, menu and event décor selection Show less

    • Executive Assistant
      • Aug 2015 - Oct 2015

      *Short Term Contract position with CMO • Managed schedule, calendar, travel, and meetings for the Chief Marketing Officer (former EVP at Shedd Aquarium) • Prepared expense reports via Concur • Provided departmental support to marketing, development, and guest experience • Developed and created a new process for board of director presentations across several departments • Assisted with special events and logistics *Short Term Contract position with CMO • Managed schedule, calendar, travel, and meetings for the Chief Marketing Officer (former EVP at Shedd Aquarium) • Prepared expense reports via Concur • Provided departmental support to marketing, development, and guest experience • Developed and created a new process for board of director presentations across several departments • Assisted with special events and logistics

    • Executive Assistant
      • Dec 2012 - Aug 2015

      • Provided high-level administrative support to the Chief Financial Officer, EVP of Guest Experience, and all Senior VPs of Marketing and Sales • Maintained schedules, calendars and arranged meetings, teleconferences, and travel • Supported all Board-related activities • Coordinated on-site logistics and project management for special events • Maintained departmental files • Booked all travel arrangements for the aquarium • Prepared invoices, reports, and letters • Performed various administrative duties (Petty cash, expense reports, check processing, purchasing, timecards, etc.) and supported 4 departments • Interim Brand Marketing Production Coordinator (March 2013 – August 2015) Show less

    • Canada
    • Advertising Services
    • Account Manager
      • Mar 2005 - Sep 2012

      I have specialize in planning and implementing incentives, meetings, and events for up to 1,200 attendees. In this role, I plan 20+ events per year from proposal to execution, including developing creative concepts, responding to client RFP’s, creating and managing the creation of print collateral, developing event websites, selecting venues, managing registration, travel, trouble-shooting issues with attendees and clients, executing onsite logistics, managing on-site staff, and handling post event fulfillment, reconciliation, and wrap up. • Managed and coordinated 20+ meetings/events per year both nationally and internationally with attendance ranging from 16-1200 participants • Coordinated the development and distribution of all marketing materials • Built event websites • Managed attendee registration, travel, transportation, and hotel arrangements • Maintained and built strong client and vendor relationships • Created, monitored, and reconciled event budgets up to 2 million dollars • Negotiated supplier/vendor contracts to ensure the best possible concessions and service • Responded to RFP’s by creating event themes, researching and recommending promotional items and give-a-ways, developing event budget, and conceptualizing overall look of marketing materials • Traveled on-site to ensure proper execution of events • Coordinated event logistics including site selection, breakouts, menu planning, and agendas • Mentored new colleagues by developing and implementing new program coordinator training program Show less

    • United States
    • Spectator Sports
    • 100 - 200 Employee
    • Account Representative
      • Sep 2003 - Mar 2005

      • Created and implemented marketing plans and concepts for Inside Hockeytown Magazine, ticket packages, and College Hockey at Joe • Successfully sold individual games, season tickets, Inside Hockeytown Magazine subscriptions, Sports Club memberships, and other events all sponsored by the Detroit Red Wings • Promoted and sold ticket packages for college hockey at Joe Louis Arena • Assisted with the publication of Inside Hockeytown Magazine by tracking subscription status and maintaining the database • Coordinated the Detroit Country Day School Skate, Season Ticket Holder Open House, and Red Wings World Skate • Maintained the Season Ticket Holder Waiting List database Show less

    • Spectator Sports
    • 1 - 100 Employee
    • Ticket Operations Intern
      • Apr 2003 - Sep 2003

      • Assisted in the daily operations of the ticket office, including daily game sales, customer service, will call, group sales, etc. • Earned additional responsibilities as the box office manager, including: - Compile paid, actual attendance reports with a breakdown of comps, discounts, etc. - Report ticket per cap to the CFO - Work closely with advertising sales representatives to fill sponsor ticket obligations and requests - Caps Buy – season ticket buy back program • Utilized TicketMaster system for walk-up sales, reserving group tickets, and generating reports • Managed the summer reading club program and worked closely with the spring reading club program which included over 60,000 participants Show less

    • Sales and Marketing Intern
      • Jan 2003 - Mar 2003

      • Created and developed marketing strategies for Hoops games • Assisted in game operations, promotions and assembled the game day script • Developed a database for client services and sponsors • Managed the ‘Field Trip with the Hoops’ program • Created and developed marketing strategies for Hoops games • Assisted in game operations, promotions and assembled the game day script • Developed a database for client services and sponsors • Managed the ‘Field Trip with the Hoops’ program

Education

  • Grand Valley State University
    BA, Marketing and International Business
    1999 - 2003

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