Carrie Yuan Deng

Commission Manager, Agency at China Life Insurance (Singapore) Pte. Ltd.
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Location
Singapore, SG

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Experience

    • Singapore
    • Insurance
    • 1 - 100 Employee
    • Commission Manager, Agency
      • Jun 2022 - Present

      • In charge of agents’ remuneration, designing and advising on development and upgrading of Agent Management Information System, ensuring successful automation of the complex calculation of the total compensation. • Advises and participates on the development of One-Partner system for the agents to check on their sales and monthly compensation. • Review and validate monthly remuneration submissions, and ensuring accurate and timely processing in compliance with local legislation and corporate policy.• Ensure accuracy of agents’ annual income statements for timely submission to IRAS .• Prepares data analytics and Commission reports for Senior Management. • Prepares documentation and reconciliations for internal and external audit Project Management:• Tasked to develop the Customer Survey Plan and Standard Operating Standards. • Liaise with Risk and Compliance Department as representative of the Agency Department in providing risk assessment results of the department.Achievement• Excellent Employee Award - Q2 2023 • Star Employee Award - Jun’2023 Show less

    • Admin Assistant Manager
      • Jun 2020 - May 2022

      • Assisted Chief Executive in the coordination and arrangement of daily administrative affairs, Senior Management and HODs’ travel arrangements and organizing of all internal and external visitations, meetings and conferences held by the Company, including logistics, communication, expenditure approval and control for the meetings.• Responsible for the organizing of Board of Directors Meeting, taking and circulation of meeting minutes and proposals. • Responsible for communication of resolutions, proposals and meeting minutes to the relevant people. • Responsible for the company's procurement, especially major projects and public bidding.• In charge of the centralized management of company files and Office Automatic System upgrading.• Provided administrative support for local and regional employees such as housing. • Liaised with external partners (e.g. government-related entities, external organizations, embassy, China enterprises in Singapore, vendors, suppliers, visitors, etc) while upholding company reputation and brand equity. • In charge of editing and publishing of Company’s weekly and monthly news to the employees. • Responsible for liaising with the Chinese Enterprises Association for the planning and implementation of related activities.Achievement• Excellent Employee Award - Q2 2022• Star Employee Award - May’2022• Annual Diligence Award in 2021 Show less

    • Senior Financial Planner
      • Jun 2018 - Jun 2020

      • Developed marketing strategies and conducted financial planning for clients, helping them to manage and diversified their financial risks. • Built long-lasting relationships with clients and prospects. • Assisted clients in their claims, ensuring timely delivery of claim payment. Achievement • 1st Runner Up in 2018 90 Days Programs; • Monthly Top Sales Gold of Organization in March,2019. • Monthly Top Sales of AXA, 1st Runner Up in July, 2019. • Demonstrated ability to communicate, present, influence and sell effectively. • Experience in delivering client-focused solutions and in creating long-lasting relationships. Show less

    • Switzerland
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Senior HR Executive /Team Leader
      • Aug 1998 - Jul 2011

      • Given to opportunity to be rotated in various HR functions of the Company, from Payroll to HRM and HRD. • Executed daily HR activities to support smooth site operations, in line with global and local market laws and guidelines. • Planned and in charge of logistics, communication, documentation, expensing and administrative support for local and regional employees and HR related events, visits, trainings, teambuilding, and other recreation/activities. • Handled employee’s visa application, such as application of Work Permit, Expert Permit. • Partnered with the Head of Departments in identifying replacement and new roles, and assisted the hiring managers in the hiring process. • Conduced recruitment through Social Media, University Campus recruitment drives, employees’ referrals program and recruitment agencies. • Handled 5 years of payroll and rewards. Conducted labour market surveys and constantly aligned employees’ compensation to the market with the direction provided by the Senior Management, in areas of pay adjustment for new hires, pay increment and annual bonus distribution. • Responsible for the design of Employee Career Development Program, including peers’ review, succession plan and incentive plans • Dealt with employee complaints, regulated employee’s discipline issues, handled lay-off and other HR issues. • Led and assisted with HR policies and process update, and create or prepare reports, analysis, training materials. • Collaborated closely with external partners while upholding company reputation and brand equity. • Team lead for global/regional projects/assignments to be implemented at company level, working closely with employees, customers and management team. • Headed the HR Information System (PeopleFirST) project, working closely with Corporate HRIS project team for HR system setup and upgrading. Successfully implemented e-HR system and relative module utilization. • Designed, updated the HRIS system and e-HR training manual and training. Show less

Education

  • Tianjin University
    Master's degree, Business Administration and Management, General
    2009 - 2011
  • Nanchang University
    Industry and Commerce Administration
    1995 - 1997

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