Experience

Xamarin Developer

• United Kingdom
• Software Development
• 400 - 500 Employee

• Freelance Ghost/Copywriter

  • Apr 2020 - Present

  I help creatives, small businesses, manufacturers, and entrepreneurs market their companies so they can spend less time selling and more time making by telling the story of their brand with clarity and intention with a focus on B2C content. This includes marketing, branding, content creation, social media management, ghostwriting and copywriting services. I help creatives, small businesses, manufacturers, and entrepreneurs market their companies so they can spend less time selling and more time making by telling the story of their brand with clarity and intention with a focus on B2C content. This includes marketing, branding, content creation, social media management, ghostwriting and copywriting services.



Modest Twine

• United States
• Retail

• Owner

  • Apr 2018 - Present

  Modest Twine LLC is a fiber art company focused on educating others, providing tools and resources, and creating community through classes and instruction. Major focuses include affiliate partnerships, pattern designing, retail tools, and in-person classes. Modest Twine LLC is a fiber art company focused on educating others, providing tools and resources, and creating community through classes and instruction. Major focuses include affiliate partnerships, pattern designing, retail tools, and in-person classes.



Liveops, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2021 - Present

  I am a customer service representative through LiveOps. Through LiveOps I assist different clients by answering customer calls and helping them resolve any issues they are experiencing. The clients I am currently under contract with include TurboTax and Nordstrom. I am a customer service representative through LiveOps. Through LiveOps I assist different clients by answering customer calls and helping them resolve any issues they are experiencing. The clients I am currently under contract with include TurboTax and Nordstrom.



Oconee Makers Market

• Walhalla, South Carolina, United States

• Event Coordinator

  • Oct 2019 - 2021

  The Oconee Makers Market is a semi-annual event featuring makers in Oconee County and the Tri-County area. A team of three, we developed marketing strategies and planned and executed two successful events prior to COVID19. My main roles were accounting, print and email marketing, and strategic planning. The Oconee Makers Market is a semi-annual event featuring makers in Oconee County and the Tri-County area. A team of three, we developed marketing strategies and planned and executed two successful events prior to COVID19. My main roles were accounting, print and email marketing, and strategic planning.



Michaels Stores

• Instructor

  • Apr 2019 - Mar 2020



The Creative Space

• Course Instructor

  • Jan 2019 - Mar 2020



Hobby Lobby

• United States
• Retail
• 700 & Above Employee

• Instructor

  • Apr 2018 - Mar 2020



Oconee Medical Center

• Hospitals and Health Care
• 100 - 200 Employee

• Volunteer

  • Jan 2011 - Aug 2014

  Volunteer in Radiology department Volunteer in Radiology department



Fort Hill Presbyterian Church

• Administrative Assistant

  • Aug 2010 - Nov 2012

  At Fort Hill Presbyterian Church I was responsible for all administrative and office support activities for the church. I kept a functioning church calendar, planned volunteer functions, and was responsible for all church communications. I prepare weekly bulletins and monthly newsletters for print and distribution via email, and was in charge of the weekly communication to the congregation. I also distributed fundraising documentation for the Christian Action Ministry. I was in charge of all memorial contribution acknowledgements and assisted with the stewardship program for new members. I also managed the church database system which included all church members, friends, contributors, and staff. I handled all postage, mailings, and emails. I was in charge of the facility scheduling for Fort Hill Pres. and Old Stone Church. I perform additional responsibilities as needed. Show less



SENIOR Solutions

• Reconciliation Billing Coordinator

  • Feb 2008 - Sep 2010

  • Prepare reports for Reconciliation • Complete Billing Reports • Submit pick up and drop off information to the state • Handle invoices and cost comparison • Complete No Data Reports and File for claims adjustments • Submit claims and trip information • Confirm all reports are correct and accurate upon sending for payment • Submit all received payment information to financial department • Complete and compare intake vs. losses • Daycare Billing for DHHS and CLTC clients • Prepare quotes and answer all “Private Pay” requests • Complete re-pricing for quoted trips through MTM • Handle any and all concerns regarding billing or other transportation payment • Complete Data Entry for all vendor paperwork and billing reports • Prepare and create shipments of vendor paperwork, and receipts Show less



MasTec

• United States
• Construction
• 700 & Above Employee

• Customer Service Representative

  • May 2008 - Feb 2009

  • Prepare documents for presentations and projects. • Answer multi-line phones in a fast and efficient manner and conference, transfer and forward calls to specific areas throughout the building and externally. • Send documents, screen shots, account information and other resources to appropriate supervisors via Outlook. • Follow up with dispatch calls and confirm schedules and routes. Reschedule and schedule customers as necessary. • Maintain multiple contact lists and records for technicians and supervisors for over nine states, and also developed an organized system for filing these contacts • Research and update account information on the “Siebel System” and quickly notate or make changes to orders as needed. • Record keeping and updating backup information through web based, and Excel filing systems. • Complete multiple task at one time including looking up different accounts, answering customer concerns, processing requests for sooner appointments, providing technicians with directions via online map resources and keeping a record of all incoming calls. • Process account closures and cancellations which includes following up with customers and technicians to insure jobs were completed and ultimately resolving any issues the customers or technicians may have. Show less



Target

• United States
• Retail
• 700 & Above Employee

• Guest Service Team Member

  • Jun 2007 - May 2008

  • Processed claims merchandise, Out of stocks, and Item availability via the handheld systems • Operated a computer based register to process sales, returns, and credit card applications • Assisted with gift registries, and training of handheld usage for the registries • In the top four percentile of the store in sales of the company credit card • Answered multi-lined telephone systems • Completed paperwork for food quantities, and assisted with order placement for food deliveries • Processed claims merchandise, Out of stocks, and Item availability via the handheld systems • Operated a computer based register to process sales, returns, and credit card applications • Assisted with gift registries, and training of handheld usage for the registries • In the top four percentile of the store in sales of the company credit card • Answered multi-lined telephone systems • Completed paperwork for food quantities, and assisted with order placement for food deliveries



Lil' Cricket

• Assistant Manager

  • Jun 2006 - Feb 2007



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service

  • Aug 2004 - Jun 2006



Crenshaw Cinemas

• Concessions/Box Office Associate

  • Jan 2000 - Aug 2004