Director of Clinical Documentation

• May 2023 - Present

Arche Healthcare was founded with one purpose in mind: preventing diabetes-related wounds and amputations. This may seem like a tall order, but achieving better outcomes for patients with diabetes begins with a new approach to healthcare. This new approach focuses on patient engagement. How do you engage patients? Show them what they need to know. Don’t just tell them. Our comprehensive diabetic foot program includes diagnostic tools, home monitoring system and innovative technology. Arche Healthcare was founded with one purpose in mind: preventing diabetes-related wounds and amputations. This may seem like a tall order, but achieving better outcomes for patients with diabetes begins with a new approach to healthcare. This new approach focuses on patient engagement. How do you engage patients? Show them what they need to know. Don’t just tell them. Our comprehensive diabetic foot program includes diagnostic tools, home monitoring system and innovative technology.

Clinical Operations Consultant

• May 2022 - Present

Clients of Synergy 3C are healthcare businesses that range from start-up value-based venture or privately-owned companies to established healthcare companies who are seeking consultants to assist them in the development of and/or revision of business models and/or processes. To meet the requirements of these types of healthcare businesses, Synergy 3C provides services in the following clinical areas: A: Value based care strategies including 1. Clinical model development/evaluation 2. Workflow processes 3. Business/contract modeling 4. Business development and pitching B: HCC/Risk Adjustment C: Complex population management strategies D: Quality & Analytics E: Clinical operations processes F: Clinical education and development G: Other associated services associated within Company scope and at the request of the client Show less

Sales And Marketing Associate

• May 2022 - Dec 2022

Director of Clinical Applications

• Jan 2021 - May 2022

The Director of Clinical Applications will facilitate the achievement of the organizations vision and strategy for the effective use and application of clinical information and technology, with an overarching goal of leveraging Utilize Health’s clinical applications to positively influence health care delivery, patient care outcomes, promote quality initiatives, and make efficient use of resources.This position serves the overall development, implementation, education, and day-to-day support needs of clinical information systems (CIS). This includes but is not limited to the Electronic Medical Record (EMR) system, and any other adjoining 3rd-party systems that encompass the computerized patient record. The Director of Clinical Applications also supports the training needs of clinicians and their support teams as it relates to the EMR and integrated solutions. Show less

Lead Clinical Applications Analyst

• Apr 2018 - Jan 2021

The Clinical Applications Analyst works under the direction of the Chief Clinical Officer to gather work flow requirements for clinical systems and then analyze, design, develop, test and drive implementation of them to support the clinical program at Utilize Health. The Clinical Applications Analyst serves as a liaison between clinical, technology, and business stakeholders to help define a new solution’s features/functions and then write the requirements for the technology team to build and/or configure it. Working with both teams before, during, and after implementation, the Clinical Applications Analyst will verify that requirements have been satisfied by testing and validation of the developed solution. Responsibilities include:• Assists in the development, implementation, maintenance and support of clinical technology systems/platforms • Uses clinical, business knowledge, and effective communication skills with all stakeholders to facilitate and document business requirements• Analyzes, prepares, and presents detailed specification requirements for stakeholders, defining clinical processes, workflows, risks and impacts• Works with technology and clinical team to develop and conduct application testing that includes user test scenarios• Ensures that maintenance/update releases are properly tested and quality assurance completed prior to production• Leads incident management process and escalates issues as appropriate• Works with clinical education team to develop (and deliver as needed) training and reference collaterals• Serves as point of reference—subject matter expert-- for end users during and following go live to troubleshoot configuration and technical issues; documents these issues for analysis and trending• Provides/leads discussions and system demonstration of clinical applications with internal and external customers as requested Show less

Director of Care Coordination

• Jan 2015 - Apr 2018

Utilize Health is a complex care management solution that partners with health plans and hospital systems to reduce care costs, reduce readmission rates, improve outcomes and increase the overall healthcare experience. Utilize Health’s program is delivered directly to the patient through the Patient Advocate Program. Patient Advocates are clinicians who act as dedicated concierges assisting patients with health, social, and environmental tasks that impact recovery. Patient Advocates can assist with the following:• Assistance obtaining scripts from physicians• Providing additional research on a particular type of therapy• Discussing match results in depth• Transportation logistics to and from therapies• Finding housing for patients who are relocating• Working on appeals with insurance companiesMonitoring patients through the entire process ensures quality, efficiency, and cost effectiveness of the patient’s recovery. A Patient Advocate will work with both the patient and his/her care team to ensure all objectives set by the providers and the patients are met. Show less

Executive Director

• Jan 2015 - Dec 2017

The mission of Achilles International – Nashville Chapter is to enable people with all types of disabilities to participate in mainstream running in order to promote personal achievement. Our definition of “running” includes all forms of forward locomotion, from walking slowly with orthotics, to rolling in a wheelchair or hand-cycle. And while we focus on “running”, running is simply the tool by which we bring hope, connection, inspiration, and the joys of achievement to all involved. Achilles International – Nashville Chapter (1) improves physical fitness and health in a population of individuals that might otherwise have difficulty finding a way to exercise in a safe and supportive environment, (2) raises awareness of adaptive sports by competing in mainstream athletic events, thereby encouraging and inspiring others to participate and achieve, and (3) helps Athletes with disabilities and Volunteer Guides gain self-confidence through personal achievement and connection with others, which often translates into other aspects of the individual’s life. Facilitated weekly runs and races for chapter participants. Recruited new athletes and guides. Assisted with marketing and social media efforts. Assisted with fundraising and planning of social events for chapter members. Co-Chair for the 2016 & 2017 Hope & Possibility 5 Miler and 1 Miler hosted by Achilles International - Nashville. Show less

Recreation Therapist

• Apr 2008 - Jan 2015

Organized and facilitated therapeutic activities in an inpatient rehabilitation setting for patients with spinal cord injuries, brain injuries, amputations, strokes, transplants and burns. Served on many internal committees to secure The Joint Commission Specialty Certifications for brain injury spinal cord injury and stroke. Introduced patients to appropriate community resources and volunteered with many non-profit organizations offering adaptive sports and leisure activities. Organized and facilitated therapeutic activities in an inpatient rehabilitation setting for patients with spinal cord injuries, brain injuries, amputations, strokes, transplants and burns. Served on many internal committees to secure The Joint Commission Specialty Certifications for brain injury spinal cord injury and stroke. Introduced patients to appropriate community resources and volunteered with many non-profit organizations offering adaptive sports and leisure activities.

Intern

• Jan 2006 - Aug 2006

Participated in the Walt Disney World College Program as a lifeguard at the Yacht and Beach Resort. Facilitated activities at the Sandcastle Club, where kids 3 to 12 years of age can make crafts, play games, have dinner and snacks, and watch Disney movies while their parents have a night out. Participated in the Walt Disney World College Program as a lifeguard at the Yacht and Beach Resort. Facilitated activities at the Sandcastle Club, where kids 3 to 12 years of age can make crafts, play games, have dinner and snacks, and watch Disney movies while their parents have a night out.