Retail Store Manager

• Feb 2018 - Present

Led team to sales increase of 76% within second year while managing daily operations of the retail store. Provided daily high volume customer support through phone calls, live chat and email communication. Maintaining an average happiness score of 99%, thus establishing and furthering Brand loyalty. Facilitated our recruitment and hiring program. Attended job fairs to bring education about employment opportunities. Unpacked and inspected incoming shipments; rejected damaged items; recorded shortages. Attended College World Series 2019 & 2021 and hosted vendor booth. Schedule & give tours of the facilities; schedule tours for 90+ baseball teams during tournaments based on their game schedules and arriving times I have transitioned to working in the factory in production of the items. Job duties include: Shape/layoff baseball gloves, final inspection of end goods; create individual and outer carton product labels; tag and bag end goods; create packing lists for finished goods; create shipping labels (UPS/FedEx/USPS) for packages; hot stamp logos on components; operate clicker press with swing arm; operate ATOM Flashcutter machine and ATOM INTELLIVIEW IntelliView Acquisition System & Nesting Module; inspect components of gloves/lodge after cutting/stamping/embroidery.

Member

• Sep 2014 - Present

Honor Society of Two-Year Institutions Honor Society of Two-Year Institutions

Volunteer judge

• Jan 2014 - Present

I volunteer services with FK&Q pageant systems based out of Oklahoma. I also volunteer services with Photography by Laura Cowan and her Fresh Faces Campaign. I volunteer services with FK&Q pageant systems based out of Oklahoma. I also volunteer services with Photography by Laura Cowan and her Fresh Faces Campaign.

Finance Administrator

• Jun 2016 - Nov 2017

Set up new employees in system; payroll ( track and calculate travel hours, commissions, per diems, health insurance, reimbursements, child support payments); accounts payable; prepare invoices, email invoices, receive payment for accounts receivable; track expenses, monitor receipts for credit cards; credit card/bank account reconciliations; prepare customer warranty packages; prepare applications for financing; prepare financial reports (debt schedule, income statements, balance sheets, outstanding receivables/payables, bills overview); track sales

Funding Coordinator

• Oct 2014 - Oct 2016

Coordinate vehicle and mortgage fundings, prepare credit checks, search chain of title; receive payments on accounts receivable; input royalties/mineral data; correspond with clients through email; coordinate and track insurance coverage, escrow policies; performed system backups; prepared reports (excel/word), PowerPoint presentations; data entry into mineral boss Coordinate vehicle and mortgage fundings, prepare credit checks, search chain of title; receive payments on accounts receivable; input royalties/mineral data; correspond with clients through email; coordinate and track insurance coverage, escrow policies; performed system backups; prepared reports (excel/word), PowerPoint presentations; data entry into mineral boss

Volunteer Assistant

• Mar 2015 - Jul 2016

The MCCWB is a group of wonderful volunteers who do everything they can to ensure that abused and neglected children in our county has their needs met. I assist Lorra, the Boards President, with some administrative and clerical duties. The MCCWB is a group of wonderful volunteers who do everything they can to ensure that abused and neglected children in our county has their needs met. I assist Lorra, the Boards President, with some administrative and clerical duties.

crew trainer

• Jun 2013 - Oct 2014

Trained employees on procedures; ensured customer satisfaction; prepared prioritization lists for workers; checked quality/temperature to ensure safe food practices; Accepted payment from customers and made change as necessary; Responsible for daily set up of two stations. Trained employees on procedures; ensured customer satisfaction; prepared prioritization lists for workers; checked quality/temperature to ensure safe food practices; Accepted payment from customers and made change as necessary; Responsible for daily set up of two stations.

Quality Control Lab Technician

• Jun 2011 - Jan 2013

Checked in and tested all incoming components;entered data entry; scanned paperwork and input inbound logistics into SAP program; performed daily inventory; correspond through email; ensured quality control of product through all production stages; participated in NSF audits; use machines, i.e. router table, chainsaws, chop-saw, band saw while ensuring daily maintenance is performed on machines; Recommended corrective actions to minimize rate of product defects.Measured pipe dimensions to ensure compliance with specifications; Documented, filed and maintained proper inspection records and quality assurance documents. Also served as Safety Committee secretary.

Assistant troop leader

• Aug 2011 - May 2012

Shift Manager

• Mar 2008 - Mar 2012

Took necessary steps to meet customer needs and effectively resolve food or service issues; Communicated clearly and positively with co-workers and management; Resolved guest complaints promptly and professionally; Mastered Point of Sale (POS) computer system for automated order taking; Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards;Took initiative to find extra tasks when scheduled duties were completed; Prepared items according to written or verbal orders, working on several different orders simultaneously; Assisted management with monthly inventory control and weekly stock ordering; Handled cash.

Restaurant Manager

• Jan 2004 - Mar 2008

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency; Minimized loss and misuse of equipment through proper restaurant supervision and staff training; Optimized profits by controlling food, beverage and labor costs on a daily basis; Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality; Built sales forecasts and schedules to reflected desired productivity targets for 1 million in sales; exceeded sales goal by 400K to 1.4 million; Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives; Counseled and disciplined staff when necessary;Consistently obtained highest rating from the county health department.