Carrie Layland

Loan Officer at Member Home Loan
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Location
Houston, Texas, United States, US

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Loan Officer
      • Mar 2021 - Present
    • United States
    • Banking
    • 1 - 100 Employee
    • Office Manager
      • May 2013 - Mar 2021
    • United States
    • Real Estate
    • 700 & Above Employee
    • Property Administrator
      • Dec 2010 - May 2013

      • Properly code and enter all A/P and A/R • Utilization of MRI, Yardi and Quickbooks accounting software • Review and update all monthly accruals • Prepare tenant statements, invoices, demand and default letters • Collections of outstanding A/R • Prepare building communications memo’s to all tenants/vendors • Attend networking groups (BOMA & IREM) • Plan and coordinate tenant functions/lunches/meetings • Order all office supplies • Manage Security personnel and janitorial personnel • Assign all tenant work order requests and ensure completion to tenant satisfaction • Prepare lease abstracts, and review rent rolls • Provide customer service to Stream Standards and Values with emphasize on follow up • Assist in the development of scope of work, requesting of bids for repairs or projects • Works with APM to prepare annual budgets and tenant OPE reconciliations • Prepares and completes monthly financial reports • Prepares tenant move in and move out correspondence • Coordinate all travel arrangements when required • Prepares expense reports Show less

    • Bangladesh
    • Facilities Services
    • Account Manager
      • Jan 2005 - Nov 2010

      • Responsible for developing and maintaining client relationships • Performed job walks and audits • Implemented a customer service program • Responsible for market share gains and cost efficiencies • Wrote competitive proposals, negotiating pricing, perform sales presentations • Utilized selling techniques- Sandler Training • Cold calling/prospecting • Generated repeat business through successful client follow up • Built successful account retention record of 98% • Attended networking groups (BOMA, IFMA, ALA & CoreNet) • Liaison between end users, architects, manufacturers and general contractor Show less

Education

  • State of Texas
    Real Estate License

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