Carrie Kitchen-Santiago

Executive Director at Cathedral Kitchen
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Contact Information
us****@****om
(386) 825-5501
Location
JE

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5.0

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Pam Magidson

I had the privilege of working with Carrie at the Center for Greater Philadelphia, an organization dedicated to city/suburban cooperation on regional policy issues. Carrie is bright, articulate, and extremely passionate about improving the lives of less fortunate citizens in our region. At CGP, her research and policy analysis work was both insightful and practical. Carrie also created and implemented a highly successful program that brought high school students from Philadelphia and surrounding communities together in service. Carrie managed this program as it expanded to include hundreds of students from area schools, and the positive recognition it received was due in no small part to her creative and determined leadership and commitment. What’s more, Carrie is an outstanding team player and it was a great pleasure to work with her. I would be delighted to work with Carrie again, and can strongly recommend her to those that have the opportunity to do so.

Kathleen Daugherty

As part-time events coordinator at Keystone Research Center and afterwards as part-time coordinator for the Coalition for Low Income Pennsylvanians, I worked with Carrie as a network colleague and found her to be bright, energetic and well connected. When others might sit lifeless around a meeting table, Carrie always had insightful suggestions for shared work to improve the lives of low income and working Pennsylvanians.

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Executive Director
      • Oct 2018 - Present

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Executive Director
      • Sep 2016 - Oct 2018

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jan 2015 - Aug 2016

      Program and Partnership Development: Expanded and enhanced the Hospitality Collaborative (meals with social services for Philadelphians experiencing poverty) from 1 to 6 days per week. Resulted in an increase from 300 to 1,600 guests served per week. Forged partnerships with 8 new nonprofit partners to deliver social services on site.Evaluation Design and Implementation: Implemented BSM’s first program outcomes evaluation, which entailed obtaining a grant to work with evaluation consultants to develop a logic model for the Hospitality Collaborative and a tool to assess client needs and measure program impact. Human Resources: Supervise over 20 direct and indirect reports. Implemented organizational structure including creating BSM’s first employee manual, time off policies, supervisory structure, organizational chart, job descriptions for all staff, annual and probationary performance evaluations. Added new employee benefits such as the first 401K plan, dental and FSA coverage. Board Development and Stewardship: Develop agendas and materials for board meetings, present financials and other organization information, work with founder to expand and diversify board. Co-created two auxiliary boards that provide advice and fundraising assistance.Financial Management: Oversee financial health of organization including creating annual budgets and a cash flow tracking tool. Helped create largest financial surplus in organization’s history at end of my first year. Supervised Finance Director.Fundraising: Write and/or edit grant proposals. In partnership with founder secured in 2014 4 million over three years from three major donors and increased income from 2011 to 2013 by 50% and from 2011 to 2014 by 319%. This included a 71% increase in grant funding in my first year, 250% increase in 2 years and an 864% increase in three years. 31 grants were secured from first time sources such as the Pew Charitable Trusts, the William Penn Foundation and Merck..

    • Interim Executive Director
      • Oct 2015 - Jun 2016

    • Managing Director
      • Jan 2012 - Jan 2015

      Managed organization operations including designing and expanding program services, brokering and facilitating partnerships and overseeing finances, fundraising and staff.

    • Non-profit Organizations
    • 1 - 100 Employee
    • Sr. Director for Training and Policy
      • Aug 2004 - Sep 2011

      Identified, forged and maintained partnerships with systems and organizations in order to enhance the ability of PWDC and its sub-contractor network to serve over 21,000 welfare clients per year. Developed and oversaw a comprehensive workforce training system for PWDC’s subcontractor network. This training system delivered approximately 100 trainings for over 400 staff per year. Identified and implemented strategies for building capacity among sub-contractors to run employment and training programs more effectively and meet or exceed contract goals. Initiated and led effort to redesign client flow and curriculum. Initiated PWDC’s first ongoing survey process in order to measure client satisfaction and identify issues hindering client success. This initiative was praised as a best practice by the Commission for a Skilled Workforce in its 2011 report to Philadelphia Mayor Nutter and PWDC’s Board for how workforce development efforts can be better coordinated in Philadelphia. Conducted public policy research and analysis and educated PWDC and its sub-contractors regarding the impact and implementation of public policy. Worked with the workforce development and poverty advocacy community to promote policies beneficial to PWDC’s subcontractors and clients.

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Manager of Workforce Development/Manager of Policy, Research and Develoment
      • Oct 2000 - Apr 2003

      Co-facilitated the Latino Workforce Development Taskforce, a coalition of government, non-profit, university and businesses representatives with the mission of increasing employment among Latinos. Developed and managed two education, training and employment placement programs for youth and adults with budgets of up to $400,000 and up to 7 staff. Co-wrote successful proposal to the First Union Foundation for $500,000 to open a CareerLink Center. Within a one-year period researched potential sources of funding and wrote or co-wrote government, corporate and foundation grant proposals which resulted in $600,000 of new or renewed funding. Developed Congreso’s first electronic system for collecting information about, and tracking contact with, potential foundation and corporate donors. Designed and co-facilitated the first strategic planning process for the Education, Training and Employment (ETE) Division, which resulted in a 3-year strategic plan and restructuring of the division. Developed the first method of measuring the outcomes of one of the division’s job training programs.

    • Policy Analyst and Program Manager
      • Nov 1994 - Aug 1998

      Developed and managed for three years the Greater Philadelphia High School Partnership, a service-learning program that brought urban and suburban students together to work on community-service projects. Expanded the Partnership program over three years to include 80 high schools, 800 students, 100 faculty and 25 community-service agencies and a staff of four people. Coordinated, motivated and mediated problems among students, teachers, administrators and community-service organizations participating in the Partnership. Planned, organized and ran meetings and conferences for up to 1,000 people. Conducted research and analysis to help design a $3 million proposal to provide jobs, transportation and other assistance to low-income residents of Greater Philadelphia. Researched and wrote grant proposals, analyses, reports, press releases, surveys and other materials.

    • Eastern Pennsylvania Fundraising Coordinator
      • Mar 1993 - Jan 1994

Education

  • Princeton University
    M.P.A - U.R.P, Domestic Policy and Urban Planning
    1998 - 2000
  • University of Pennsylvania
    B.A., American History
    1988 - 1992

Community

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