Experience

Cloud 9 Adventures

• United States
• Entertainment Providers
• 1 - 100 Employee

• Marketing Director

  • Mar 2020 - Present

  Delray Beach, Florida, United States

• Marketing Manager

  • Apr 2017 - Mar 2020

  Delray Beach, Florida, United States - Head copywriter & editor - Build & send email newsletters with advertising and informational content - Handle communication with Artist management teams for all Marketing campaigns & announcements - Build and track Marketing Budgets for 8-10 events annually - Manage social media pages for 11 accounts - Write, embargo and full service Press Releases - Work with media partners on co-promotions, publicity / media coverage, and on-site Artist interview scheduling - Liase… Show more - Head copywriter & editor - Build & send email newsletters with advertising and informational content - Handle communication with Artist management teams for all Marketing campaigns & announcements - Build and track Marketing Budgets for 8-10 events annually - Manage social media pages for 11 accounts - Write, embargo and full service Press Releases - Work with media partners on co-promotions, publicity / media coverage, and on-site Artist interview scheduling - Liase with third party partners on promotions, giveaways & contests, then track engagement - Lead internal website reviews & weekly marketing team meetings - Activities manager for Dominican Holidaze, Holy Ship!, Brandi Carlile's Girls Just Wanna Weekend, The Avett Brothers At The Beach, and Zac Brown Band Castaway with Southern Ground - Creation of Jam Cruise Wellness At Sea program

• Travel & Guest Relations

  • May 2014 - Apr 2017

  Delray Beach, Florida, United States - Answered phones, emails & online live chat - Made & altered reservations - Collected payments, added late fees & called delinquent reservations - Scheduled, built & sent email newsletters to booked guests with travel & reservation info - Copy editor for all guest communication & assisted with copy writing - Conducted Travel Team employee interviews & trained new team members - Formatted reservations for manifest submission & changes to cruise line and resort partners -… Show more - Answered phones, emails & online live chat - Made & altered reservations - Collected payments, added late fees & called delinquent reservations - Scheduled, built & sent email newsletters to booked guests with travel & reservation info - Copy editor for all guest communication & assisted with copy writing - Conducted Travel Team employee interviews & trained new team members - Formatted reservations for manifest submission & changes to cruise line and resort partners - Led event check-in & handled guest problems on site



Global Pathways Jewelry

• United States
• Retail
• 1 - 100 Employee

• Jeweler & Sales Associate

  • May 2013 - May 2014

  Burlington, Vermont - Created handmade jewelry, including fabricated metal work, beading & stone setting. - Answered geological & metaphysical questions about various crystals, gemstones & minerals. - Responsible for jewelry case & front window display merchandising.



Zinnia Jewelry

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Sales Associate

  • Jul 2011 - Jan 2013

  Burlington, Vermont - Responsible for store inventory, checking new invoices, and merchandise display work. - Acted as Key Holder & Manager On Duty by opening / closing store, cashing out register, and dealing with any customer issues quickly and efficiently.



Miro for Mayor Campaign

• Intern

  • Oct 2011 - Nov 2011

  Burlington, Vermont - College intern for local mayoral campaign. Organized student outreach program by developing info for platforms and planning meet and greet opportunities with young voters. - Inputted voter information to database and made calls during phone banks to rally support from new voters.



Burlington City Arts

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Gallery Attendant & Event Volunteer

  • Sep 2010 - Nov 2011

  Burlington, Vermont - Welcomed visitors and provided guests with information on current & upcoming exhibits as well as the history of the gallery. - Promoted Burlington City Arts membership programs and assisted with events such as exhibit openings and company hosted parties.



Handy's Lunch

• United States
• Restaurants

• Waitress

  • Jun 2011 - Jul 2011

  Burlington, Vermont - Worked as waitress, hostess and cashier for a small family diner.



Dairy Barn Art Gallery

• Gallery Attendant

  • Jun 2010 - Aug 2010

  Athens, Ohio - Welcomed visitors, collected admission fee, and provided guests with information on current & past exhibits as well as history of the facility.



Kennedy Museum of Art

• United States
• Writing and Editing
• 1 - 100 Employee

• Gallery Attendant

  • Jun 2010 - Aug 2010

  Athens, Ohio - Welcomed visitors, collected donations, and provided guests with information on current & past exhibits as well as history of the facility.



Guitar Digest Inc

• United States
• Security and Investigations

• Event Assistant

  • 2008 - 2010

  Columbus, Ohio - Assisted with bi-annual guitar show event set-up and clean up. - Answered attendee questions and worked as greeter / cashier collecting admission fee.