Carrie James

Director of Human Resources at RiverMead Lifecare Community
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Contact Information
us****@****om
(386) 825-5501
Location
Amherst, New Hampshire, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Human Resources
      • Jul 2023 - Present

      Peterborough, New Hampshire, United States

    • Director of Human Resources
      • Apr 2020 - Jul 2023

      Peterborough, NH Develop and implement HR strategies and policies that support the district’s overall business objectives. Provide guidance and coaching to senior management on HR matters, including talent acquisition, employee development, compensation and benefits, and employee relations. Develop and maintain strong relationships with employees, fostering a positive and productive work environment. Ensure compliance with all relevant employment laws.

    • Director of Human Resources
      • Jan 2007 - Apr 2020

      Amherst, NH Design human resource practices and programs, present proposals for change and actively lead the implementation of innovative outcomes. Areas of accountability include employee and labor relations, benefits and compensation, hiring and succession planning, human resource information systems (HRIS) and metrics, coaching and career development, onboarding, and compliance. • Completed an HR Audit of 11 key areas to identify goals with opportunities for improvement of HR practice… Show more Design human resource practices and programs, present proposals for change and actively lead the implementation of innovative outcomes. Areas of accountability include employee and labor relations, benefits and compensation, hiring and succession planning, human resource information systems (HRIS) and metrics, coaching and career development, onboarding, and compliance. • Completed an HR Audit of 11 key areas to identify goals with opportunities for improvement of HR practice • Created training and development programs for substitute teachers, facilities and employee wellness • Overhauled the onboarding and orientation programs • Implemented benefit and compensation enhancements Show less

    • Human Resources Coordinator
      • Apr 2002 - Jan 2007

      Milford, NH Provided project management and analysis on human resource initiatives. Expedited recruiting strategies in NH and CA locations for the Claims, Reinsurance and Finance organizations. • Launched an applicant tracking system (HR Tools). Identified and established tables/pull down menus, populated applicant fields and created reporting structures. • Responsible for the entire recruitment process including advertising and sourcing initiatives, delivering of top candidates for final… Show more Provided project management and analysis on human resource initiatives. Expedited recruiting strategies in NH and CA locations for the Claims, Reinsurance and Finance organizations. • Launched an applicant tracking system (HR Tools). Identified and established tables/pull down menus, populated applicant fields and created reporting structures. • Responsible for the entire recruitment process including advertising and sourcing initiatives, delivering of top candidates for final interview phase and offer negotiation. Successfully closed 58 requisitions (50% involved relocation). • Assembled a company-wide electronic job offer / recruiting tool. Identified relevant fields, extracted baseline data and performed analysis of all offers, declines and terminations. • Executed a recruiting campaign focused on law schools. Show less

    • Contract Recruiter
      • Jul 2001 - Dec 2001

      Manchester, NH Provided project management and analysis on human resource initiatives. Expedited recruiting strategies in NH and CA locations for the Claims, Reinsurance and Finance organizations. • Launched an applicant tracking system (HR Tools). Identified and established tables/pull down menus, populated applicant fields and created reporting structures. • Responsible for the entire recruitment process including advertising and sourcing initiatives, delivering of top candidates for final… Show more Provided project management and analysis on human resource initiatives. Expedited recruiting strategies in NH and CA locations for the Claims, Reinsurance and Finance organizations. • Launched an applicant tracking system (HR Tools). Identified and established tables/pull down menus, populated applicant fields and created reporting structures. • Responsible for the entire recruitment process including advertising and sourcing initiatives, delivering of top candidates for final interview phase and offer negotiation. Successfully closed 58 requisitions (50% involved relocation). • Assembled a company-wide electronic job offer / recruiting tool. Identified relevant fields, extracted baseline data and performed analysis of all offers, declines and terminations. • Executed a recruiting campaign focused on law schools. Show less

    • Human Resources Recruitment Manager
      • Jul 2000 - Jun 2001

      Nashua, NH Overhauled, streamlined and enhanced the recruitment function on a national level expediting the hiring process and establishing metrics. • Personally partnered with hiring managers to close 26 requisitions in Q3 & Q4 2000 and 37 requisitions during Q1 and Q2 2001. • Directly responsible for isolating and delivering top candidates. • Managed the company-wide Job Description project including template design and training. • Established metrics to show recruitment results and tie… Show more Overhauled, streamlined and enhanced the recruitment function on a national level expediting the hiring process and establishing metrics. • Personally partnered with hiring managers to close 26 requisitions in Q3 & Q4 2000 and 37 requisitions during Q1 and Q2 2001. • Directly responsible for isolating and delivering top candidates. • Managed the company-wide Job Description project including template design and training. • Established metrics to show recruitment results and tie them to business objectives. • Enhanced the Request for Personnel, Applicant Packet, Offer Letter Package and the Employee Referral Program. Show less

    • Human Resources Manager
      • Aug 1997 - Jun 2000

      Acton, MA Established the human resource function and managed a staff of three during phases of rapid growth and structural change. • Directly responsible for executing company-wide staffing initiatives resulting in a headcount increase of 175 employees in 3 years. Achieved recruiting success by utilizing creative strategies. • Partnered with decision makers to provide direction on all human resource initiatives and employee relations issues. Coached managers on day-to-day employee… Show more Established the human resource function and managed a staff of three during phases of rapid growth and structural change. • Directly responsible for executing company-wide staffing initiatives resulting in a headcount increase of 175 employees in 3 years. Achieved recruiting success by utilizing creative strategies. • Partnered with decision makers to provide direction on all human resource initiatives and employee relations issues. Coached managers on day-to-day employee issues. • Compiled due diligence documentation during the pre-IPO stages and eventual acquisition process. • Created and implemented a Stock Option Allocation Guideline to ensure consistency. • Negotiated benefit renewal contracts and implemented the resulting enhancements (Medical, Dental, Vision, Life, AD&D, STD, LTD, FSA). • Designed and delivered employee development and retention programs to promote positive employee relation practices. Implemented and conducted orientation programs for new and existing employees. Identified base line skills and on-going training needed for technical positions. • Developed and implemented an Employee Reference Manual to incorporate all policies/practices. Show less

    • Sr. Human Resources Representative
      • Apr 1993 - Aug 1997

      New Hampshire Developed and implemented companywide recruiting strategies that doubled the employee population from 450 to 900. Coached managers on how to respond to employee relation issues. • Successfully managed the recruitment process for high volume growth in the sales organization. • Managed a wide variety of employee relation issues including violence in the workplace, disciplinary recommendations and implementation, terminations, employee/supervisor relationships, FMLA and short-term… Show more Developed and implemented companywide recruiting strategies that doubled the employee population from 450 to 900. Coached managers on how to respond to employee relation issues. • Successfully managed the recruitment process for high volume growth in the sales organization. • Managed a wide variety of employee relation issues including violence in the workplace, disciplinary recommendations and implementation, terminations, employee/supervisor relationships, FMLA and short-term disability. • Coordinated and conducted seasonal adjustments and department re-alignments. • Overhauled and conducted the New Hire Orientation training program. • Evaluated company-wide job positioning using the Hay Compensation methodology. • Revised and communicated Company policies and procedures at all levels within the organization. Senior Human Resources Representative (February 1997 – August 1997) Human Resources Representative (September 1994 – February 1997) Staffing Representative (April 1993 – September 1994) Show less

Education

  • Rivier University
    Master of Science - MS, Human Resources Management/Personnel Administration, General
    1994 - 1997
  • University of New Hampshire-Manchester
    Bachelor of Arts - BA, PSYCHOLOGY
    1990 - 1992
  • Hesser College
    Associate of Science - AS, Business Administration and Management, General
    1988 - 1990

Community

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