Executive Director

• Jun 2023 - Present

Human Resources Specialist

• Apr 2022 - Present

Providing overall management to an Assited Living Facility. Those responsibilities include: Working in a facility with 36 residents in counting to provide professional healthcare services for individuals and their families. Provide full range of services which include but not limited to:• Facility Month End Closing, Payroll processing, reviewing financial reports, implanting family activities, Facility Spenddown monitoring, Completing Compliance requirements, Acknowledge regulatory standards and compliance requirements. Leading all management to their higher standards. Creating Employment Engagement and Community Events. Solving conflict issues and finding creative alternatives to difficult situations. Maintain financials, track expenses, prepare and submit invoices, and oversaw payroll. Resolve time clock and pay issues that employees bring forward. Performs in house oral swabs to determine onboarding. Coordinate and facilitate in-house agency orientation. Validates bonus agreements. Responds to unemployment claims. Show less

Customer Service Representative

• Apr 2019 - Apr 2022

Working with over 250 customers to ensure all needs dealing with car insurance, house insurance, life insurance, and refinancing. Provided full range of duties of the following: • Keeping all policy records of all insureds. Financing or refinancing vehicles. Sending grievance cards for all insureds as well as thank you cards. Collecting past due accounts. Completing all insured audits. Keeping in contact with the agency manager to conduct new ideas for the functioning of the building. Consults with future customers regarding insurance plans. Show less

Staffing Specialist

• Apr 2018 - Jul 2019

STAFFING COORDINATOR/ HOME INSTEAD SENIOR LIVING / CONWAY AND RUSSELLVILLE ARKANSAS OVERSEEING THE COMPANY IN A NEW LOCATION, WORKING WITH MEDICAID BILLING AND STAFFING COORDINATOR OVER 250 CAREGIVERS • Keeping records of invoices and support documents. Process, Verify, and maintain employee files. Recruiting for staff needs. Opening the Russellville location for business operations. Interview Candidates. Prepare and set up for new hire orientation. Medicaid Billing and overall processing of Home health hour usage. Show less