Experience

Mental Health Association of Orange County

• Mental Health Care
• 1 - 100 Employee

• Director of Administrative Operations

  • Nov 2007 - Present

• Director of Administrative Operations

  • Feb 2010 - Jul 2016

  Establish and monitor administrative procedures for all functions and programs of the agency.Create and modify Policy and Procedures.Oversee the collections, preparation, and reporting of program data and information to ensure accurate and timely reporting.Compiled various reports using Excel to analyze data for accuracy.Supervise the management of 3rd Party Medical billing, invoices, and all aspects of internal and Orange County Health Care Agency IRIS billing system.Posted payments for Medicare and 3rd Party payments.Worked medical billing queues in order to clear discrepancies to claims and adjusted off when necessary.Conducted Health Plan audits for all clients enrolled in services.Indirectly supervise all front office staffs’ functions in the county IRIS system to ensure the accuracy of information that is entered.Agency Custodian of Records; maintained all discharged clients’ charts and released PHI records upon request.Agency Compliance and Privacy Officer.Assist the CEO in development, formatting, packaging, and submitting proposals for contract services.Provides executive support to the Patients’ Rights Advocates and a liaison to the Hospitals designated for LPS services.Ensure compliance to contract requirements pertaining to Medi-Cal and general client billing matters.Compiled month end Units of Service Reports.