Experience

Coldwell Banker Sea Coast Advantage

• United States
• Real Estate
• 500 - 600 Employee

• Realtor

  • Mar 2020 - Present

  Jacksonville, North Carolina, United States



MadSkills (We create and manage your remote workforce.)

• Technical Support

  • Nov 2018 - Present

  Working with Boomtown as a technical support specialist and beta tester. Troubleshooting payment bridge software and credit card terminals. Worked as tier 1 tech support supporting thousands of users. Scripting experience.



MadSkills (Virtual Talent On Demand)

• Virtual Assistant

  • Jun 2018 - Present

  • Provide virtual administrative support • Worked with a client in a different time zone • Created numerous excel documents. • Work remotely on a timeline. • Use various software and programs to track time and projects. • Utilized HubSpot and LinkedIn.



RE/MAX

• Canada
• Real Estate
• 1 - 100 Employee

• Real Estate Broker

  • Jul 2019 - Mar 2020

  Jacksonville, North Carolina Area Helping client buy and sell their homes with a high quality of customer service.



Sharp HealthCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Practice Management Training Coordinator

  • Aug 2012 - May 2013

  Greater San Diego Area • Responsible for training physicians and medical staff and implemented All Scripts Practice Management. • Developed curriculum for new software and improved educational functionality of existing software. • Provided post Go-Live technical support. • Troubleshot issues and reviewed workflows and made improvements based on data. • Provided on-site support and trained new staff in variety position on various software.



Castle Medical Center

• United States
• Medical Practices

• Clinical Information Systems Educator

  • Sep 2010 - May 2012

  Hawaiian Islands • Provided ongoing computer education and technical support to new and existing medical staff. • Worked with medical staff to improve workflows and troubleshoot issues. • Fulfilled project lead role for Vocera and VoiceCare. • Implemented various software including CPOE, online EKG’s and nurse charting.



Marine Corps Community Services

• United States
• Government Administration
• 700 & Above Employee

• Sales Associate

  • Feb 2010 - Jul 2010

  Kaneohe Bay, HI • Engaged in high quality customer interaction to improve retail experience • Prioritized requests from numerous customers • Merchandised and organized products to maximize sales



Remedy Intelligent Staffing

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Temporary Telephone Customer Service Assistant

  • Sep 2009 - Feb 2010

  Honolulu, HI • Established strong working relationships with clients • Multi-tasked across numerous software programs • Coordinated scheduling for multiple physicians’ offices



Mary Washington Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Mar 2009 - Jul 2009

  Fredericksburg, Va • Point of contact for three departments • Managed multiple calendars • Designed templates that improved the efficiency of daily rounding and data collection • Assisted in posting vacant positions, scheduling interviews, and reviewing applicant resumes

• Patient Ambassador

  • Sep 2007 - Mar 2009

  Fredericksburg, VA • Served as point of contact for 36 bed Intensive Care Unit • Designed educational literature to disseminate to patients and family members • Developed waiting room guidelines that improved overall customer satisfaction • Created Patient Ambassador Program for the unit

• Administrative Assistant

  • Sep 2006 - Sep 2007

  Frederickburg, Va Worked as a Temp for a year before being hired full time. • Acted as point of contact for 175 physicians and medical staff. • Managed department meetings and on-call scheduling • Assisted with presentations and special projects • Created hospital-wide call schedule, coordinating multiple physician specialties