Chief Executive Officer

• Nov 2018 - Present

I joined PowerSpeaking, Inc., a premier communications training firm headquartered in the San Francisco Bay Area, in 2018 after more than 30 years in the learning and development field. My mission here is to help take a company that has positively impacted more than 300,000 people over the past 30 years to new heights in leading-edge communication and presentation skills development. I joined PowerSpeaking, Inc., a premier communications training firm headquartered in the San Francisco Bay Area, in 2018 after more than 30 years in the learning and development field. My mission here is to help take a company that has positively impacted more than 300,000 people over the past 30 years to new heights in leading-edge communication and presentation skills development.

Vice President Enterprise Learning, Operations Center of Expertise

• 2016 - Jun 2018

Built and led Enterprise Learning Operations COE comprising: learning innovation, marketing communications, learning analytics and continuous improvement, project management office, learning technology, and learning support. • In partnership with WalkMe, introduced game-changing, contextualized, point-of-need learning resulting in 47% call deflection. • Implemented interactive learning scorecard through Tableau demonstrating the learning, performance, and business impact of learning… Show more Built and led Enterprise Learning Operations COE comprising: learning innovation, marketing communications, learning analytics and continuous improvement, project management office, learning technology, and learning support. • In partnership with WalkMe, introduced game-changing, contextualized, point-of-need learning resulting in 47% call deflection. • Implemented interactive learning scorecard through Tableau demonstrating the learning, performance, and business impact of learning. • Stood up PMO and automated prioritization, resource management, and project management processes through Clarizen implementation. • Promoted HCM brand in marketplace through numerous speaking engagements with organizations such as Bersin by Deloitte, Corporate Executive Board, and CLO Media.

Global Vice President Learning and Performance

• 2010 - 2016

Led global team of 140+ learning professionals for business unit supporting ADP’s largest, multinational clients. Team is responsible for designing and delivering personalized learning solutions and consulting services for clients and employees worldwide. • Expanded scope 175% over 5-year period while keeping headcount flat and realizing year over year improvements in quality. • Team recognized for learning and development excellence by Chief Learning Officer Magazine’s LearningElite… Show more Led global team of 140+ learning professionals for business unit supporting ADP’s largest, multinational clients. Team is responsible for designing and delivering personalized learning solutions and consulting services for clients and employees worldwide. • Expanded scope 175% over 5-year period while keeping headcount flat and realizing year over year improvements in quality. • Team recognized for learning and development excellence by Chief Learning Officer Magazine’s LearningElite (ranked #5 in 2015) and Training Magazine’s Training Top 125 (ranked #18 in 2015). • Increased client learning revenue by 40% and consumption by 20% through launch of custom learning services. • Implemented strategic workforce planning process to better align talent strategy with business strategy. Drove improvements in hiring profiles, performance management practices, and learning plans for pivotal roles essential to long-term success.

Vice President Learning & Performance

• 2006 - 2010

Transformed learning discipline within up-market, National Accounts division by transitioning six disparate teams to centralized learning organization of 125 learning professionals. Led strategic planning, financial management, performance consulting, technology management, learning analytics, and design, development, and delivery of learning and performance support solutions for clients and employees. • Built learning consulting service for National Account client base and succeeded in… Show more Transformed learning discipline within up-market, National Accounts division by transitioning six disparate teams to centralized learning organization of 125 learning professionals. Led strategic planning, financial management, performance consulting, technology management, learning analytics, and design, development, and delivery of learning and performance support solutions for clients and employees. • Built learning consulting service for National Account client base and succeeded in increasing revenue by 22% and client adoption by 12%. • Increased learning effectiveness scores for fourth consecutive year while outperforming industry benchmark by 14%. • Engaged external consultant to benchmark L&P against best in class learning organizations; leveraged findings to develop strategy and roadmap for elevating success and positive impact on business.

Senior Director Learning Services & Marketing Communications

• 2003 - 2006

Role expanded to include responsibility for marketing communications team following acquisition of ProBusiness. • Successfully transitioned to collaborative, blended learning model to provide more scalable, flexible, and just-in-time learning solutions to a distributed workforce. Increased employee training offerings 83% one year following implementation. • Secured $1.2M contract with the California Employment Training Panel to implement critical product, customer service, and management… Show more Role expanded to include responsibility for marketing communications team following acquisition of ProBusiness. • Successfully transitioned to collaborative, blended learning model to provide more scalable, flexible, and just-in-time learning solutions to a distributed workforce. Increased employee training offerings 83% one year following implementation. • Secured $1.2M contract with the California Employment Training Panel to implement critical product, customer service, and management training programs.

Senior Director Learning Services

• 1999 - 2003

Built centralized learning organization from ground up; responsible for supporting employees and clients nationwide. Scope included P&L management, pricing, and promotion of fee-based learning services, and development and delivery of learning solutions to drive client loyalty and enhanced employee performance. Built centralized learning organization from ground up; responsible for supporting employees and clients nationwide. Scope included P&L management, pricing, and promotion of fee-based learning services, and development and delivery of learning solutions to drive client loyalty and enhanced employee performance.

Director Training and Communications

• Apr 1990 - Mar 1999