Experience

IHSS Group

• South Africa
• Business Consulting and Services
• 1 - 100 Employee

• Administrator

  • Apr 2022 - Present



Ukhuni Business Furniture

• South Africa
• Manufacturing
• 1 - 100 Employee

• Sales Representative

  • Nov 2021 - May 2022



BrandCatz

• South Africa

• Operations

  • Aug 2020 - Nov 2021



Design 4 Technologies

• Sales and Marketing

  • Oct 2017 - Jun 2020

  RESPONSIBILITES: GENERAL o Answering phone calls o Manage customer queries and refer to the most appropriate person o Taking note of the Friday sales meeting minutes on a weekly basis PRODUCTION o Loading and printing of jobs cards and processing them into the production system o Updating the production schedule daily o Loading of the Sales Directors orders into the Production System o Loading of the sales rep’s orders and issuing their jobs cards to Production in their absence o Following up jobs in the Production System for customers as well as the sales reps o Processing of supplier purchase orders in the absence of stock control o Processing of supplier purchase orders for specific customer specifications SALES REPORTS o Jobs Completed o Jobs Loaded o Invoice target tracking LOGISTICS o Manage local driver deliveries o Processing of delivery notes and liaising with customers on delivery dates and installations o Processing of invoices on Sage Accounting program and emailing them to relevant customers o Manage national courier deliveries PERSONAL ASSISTANT TO SALES DIRECTOR o Assist the sales director with all sales related tasks o Processing of job cards and loading them into the production system INTERNAL SALES o Answer sales related calls and queries o Perform sales related tasks for the Sales Director, Create Sales quotations for the Sales Director and for the sales representatives in their absence o Run small CRM system, maintain and weekly report of the CRM system o Manage house accounts o Order confirmations sent to customers o Manage own portfolio of customers ranging from electricians to the Interior Designers / Corporate Designers and Architects etc., creating sales quotations and liaising with them to foster ongoing business internally MARKETING o Record and note any marketing updated for when reviews are run o Manage monthly digital newsletter and marketing o Update customer database o Manage advertising in a monthly architectural magazine Show less



Imvelo Office Furniture

• Sales Manager

  • Jan 2001 - Oct 2017

  RESPONSIBILITES: o Contacting prospective clients, assessing their requirements, and selling the company’s product and services to match their needs o Liaising with customers and the manufacturer to answer and resolve any problems o Follow ups with the manufacturer and liaise with the customer on delivery dates and installations o Attending site while installations are in progress o I am responsible for maintaining ongoing relationships with customers to foster repeat business o Responsible for developing own portfolio of customers o Identifying the customer’s needs o Dealing with a diverse range of clients in a private and corporate sector o Attending sales appointments at client’s premises o Submitting quotations, proposals and presentations of which I do myself on Microsoft Excel, Word and Power Point o I can do 2D layouts with DataCad, therefore I have the ability to read floor plans and building plans o Making appointments to meet new and existing clients o I can invoice and submit purchase orders on Pastel accounting program o I work with and understand government tenders and the necessary documentation Show less