Experience

Recondo Technology, now part of Waystar

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• System Administrator

  • Jan 2019 - Present



Compassion International

• United States
• Non-profit Organizations
• 700 & Above Employee

• Network Administrator

  • Jan 2011 - Nov 2018

  • Responsible for the settings, configuration and maintenance of WAN/LAN and related hardware/software including Riverbed WAN optimization appliances, Juniper firewalls, switches, routers and VPN appliances, Palo Alto firewalls. • Deploy large scale Juniper and Riverbed network architecture systems• Deploy large scale Meraki and Aruba wireless architectures • Maintained security Intrusion Prevention Systems and Unified Threat Management throughout the global and local infrastructure with Junos/juniper and Palo Alto.• Perform upgrades to WAN/LAN network and security systems. • Deployed and managed globally ESXi, Microsoft Server, Active Directory, DHCP, NPS, and DNS • Configuring and automating patching with WSUS and BatchPatch• Automating infrastructure as code using HahsiCorp Stack • Maintain network operations and related software applications for the purpose of ensuring efficient program operations with the use of Solar Winds monitoring system• Coordinate network upgrades, changes and repairs for the purpose of minimizing risk and downtime and maintaining availability of services to authorized users. • Prepare written materials (e.g. procedures, documentation, reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference and/or conveying information. • Coordinate the procurement of equipment, renewals, supplies and materials for the purpose of maintaining availability of required items. • Assess network malfunctions for the purpose of determining appropriate actions in network operations.

• CSS IT Project Manager

  • Sep 2009 - 2011



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Project Manager

  • Sep 2009 - Jan 2011

  Essential Duties and Responsibilities: * Manage FY11 CSS IT projects that include Windows7 Client System Migration, Active Directory Management for Client Systems, Field Office LANDesk Implementation, PCI User Access Control, and PCI Compensating Control * Project lead and implementation of Passport software to barcode the hardware inventory at the GMC * Project includes start to finish documentation on process flow and procedures * Picking out appropriate software and implementing the application * Training the IT department on use of equipment, software and procedures * Originally brought in to help with the De-FOB project; includes issuing certificates for encrypted emails, single sign-on from dual authentication, uninstalling and installing new software for passwords



McNeil Technologies

• Defense and Space Manufacturing
• 1 - 100 Employee

• System Administrator

  • Apr 2009 - Sep 2009

  Essential Duties and Responsibilities: * Monitor and provide support for the security and connectivity on 2 networks (Classified and Unclassified) for AFSPC * Maintained the integrity of the 2 networks * Created servers and server deployments * Deals with configuration and issues with infrastructure, boundary, information assurance, messaging and Network Management groups * Perform system administration tasks such as AD maintenance and account creation using Windows and DRA * Exchange user and OMB creation and maintenance and Blackberry account creation and management. * Perform AMHS account administration duties. * Use Remedy to track network issues to resolution. * Monitor, troubleshoot and resolve remote server alerts.Training * Training with Directory Services; includes SANS, Brocade switches and Backups. * Extensive training with Network Defender; includes investigating logs for security events, CAT events, monitoring outages at bases and government briefings.



PROFITsystems Inc

• Senior Systems Support Technician

  • Oct 2005 - Mar 2009

  Essential Duties and Responsibilities: Exhibit excellent communication skills and customer service attitude. Maintains a high level of knowledge of hardware, software, and networking topology. Full knowledge of DOS, XP, 2000, 2003, 2008, VMWare, Netware, Linux/Red Hat, Citrix, and Microsoft Office Suites.; Able to configure and maintain all server platforms with Active Directory and mandatory profiles.Full knowledge of antivirus software. Configure and support software applications to run properly.Configuring and maintaining virtual servers with a platform of Virtual Iron. Includes supporting 40+ companies on the servers. Create and understand written, oral instructions, and processes.Provide IT related consulting assistance with new sales and sales retention, as needed.Effective in problem solving and troubleshooting skills.Resolve computer software and hardware problems from users received via phone, e-mail, or help desk calls.Advise clients on technology solutions to meet price/performance/quality goals of the client.Support software support with Linux/Red Hat. Includes server installs and full remote and tape backups.Other DutiesAssist in the creation and maintenance of documentation for the installation and troubleshooting of PROFITsystems' applications and related hardware/software components.Conduct technical work in problem recognition, isolation and resolution including the determination, development and implementation of corrective procedures on all network platforms for PROFITsystems' applications, and related hardware.Demonstrate commitment to the quality, philosophy, and values of the company by following established policies and procedures.Perform internal hardware/software installations and trouble shooting, as required.