XM Tour Manager

• Apr 2023 - Present

Tour Manager

• 2021 - Present

Brand Ambassador/ Supervisor

• 2010 - 2021

Being innovative, detail oriented, flexible and charismatic has given me the opportunity to work with some of the best brands and marketing companies across the USA. I am continuing to use my talent and expertise to grow in this industry while seeking a touring position with an amazing company offering me access to work representing brands in a lead role. Being innovative, detail oriented, flexible and charismatic has given me the opportunity to work with some of the best brands and marketing companies across the USA. I am continuing to use my talent and expertise to grow in this industry while seeking a touring position with an amazing company offering me access to work representing brands in a lead role.

Restaurant and Event Manager

• 2005 - 2021

-Create and maintain guides and train the front of house staff for the grand opening of both locations. -Developed a relationship and worked alongside the owner to learn operations and gain insights from their perspective. -Successfully mastered each position as I was promoted to Service Manager. Controlled budgeting and produced required P&L reports. -Completed inventories for food and beverage programs. -Successfully created schedules for 50+ employees over 2 locations. -Manage social media accounts. Intsagram @devilsalley215 @Smokinbettys -Organize, Promote, and Host inhouse and on location events. -Represent restaurants as a brand ambassador for local fairs, conventions, and competitions. -Featured on tv, web, and radio as the image and voice of the restaurants. -Built a long lasting relationship giving me the opportunity to continually consult and be involved professionally. Show less

Restaurant And Bar Manager

• 2018 - Aug 2020

-Voted ‘Best Restaurant in Tucson” 2018 and 2019. -Trained the font of house staff to prepare for the grand opening reiterating the importance of consistency, professionalism, poise, and knowledge. -Promoted to Service Manager because of the quality and culture created during the opening. -Built relationships with vendors to maintain product standards and source local and trending ingredients for the food and beverage menu. -Manage and engage the community with social media accounts. Instagram @titoandpep -Seamlessly able to fill in any position during a shift. -Create a casual and upbeat atmosphere for staff and guests building loyal relationships. -Maintain a high standard of cleanliness following health guidelines and proper use of equipment. -Meet and greet guests and establish a harmonious flow from the first hello to the last goodbye. Show less

Tour Manager

• 2014 - Sep 2014

Opening Service Trainer

• Jun 2013 - Jul 2014

Was hired to travel to open Jose Garces' first D.C. location. I trained the service staff on the Garces culture as well as steps of service and guest interaction. Each day I created tests and continuously engaged with the staff to quickly and effectively prepare them for full service operations representing a quality brand. Was hired to travel to open Jose Garces' first D.C. location. I trained the service staff on the Garces culture as well as steps of service and guest interaction. Each day I created tests and continuously engaged with the staff to quickly and effectively prepare them for full service operations representing a quality brand.