Caro Robson MBA, LLM, FIP

Director of Regulatory Strategy at Jersey Office of the Information Commissioner
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Contact Information
us****@****om
(386) 825-5501
Location
St. Helier, Jersey, JE

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Credentials

  • Fellow of Information Privacy (FIP)
    IAPP - International Association of Privacy Professionals
    Mar, 2018
    - Oct, 2024
  • Certified Information Privacy Professional (Europe)
    IAPP - International Association of Privacy Professionals
    Nov, 2017
    - Oct, 2024
  • Certified Information Programme Manager
    IAPP - International Association of Privacy Professionals
    Jul, 2016
    - Oct, 2024
  • Practising Certificate, Barrister of England & Wales
    The Bar Standards Board
    Jul, 2006
    - Oct, 2024

Experience

    • Jersey
    • Public Policy Offices
    • 1 - 100 Employee
    • Director of Regulatory Strategy
      • Jan 2023 - Present

      Executive Director of the data protection and freedom of information regulator for Jersey, responsible for developing the JOIC’s regulatory strategy across all areas and working with other members of the senior leadership team to ensure that its strategy is implemented. ■ Responsible for setting the JOIC’s strategic priorities and direction to ensure that its short- and long-term objectives are met, by identifying and responding to a broad range of strategic issues impacting the regulation of data protection and privacy within the remit of the Jersey Data Protection Authority (JDPA), and for leading the JOIC’s Freedom of Information strategy. ■ Integral part of the JOIC executive and senior leadership team, with direct line responsibility for the policy and research function and providing senior level support and leadership to the wider team. ■ Assisting the Operations Director to maximise resource efficiency and deliver value for money; continually reviewing activities’ contribution to the JOIC’s strategic outcomes, deciding when change is necessary to re-align activity to meet deliverables. ■ Overseeing the development and delivery of policy methodology; providing policy liaison and guidance on behalf of the JOIC for large-scale projects, including data stewardship. ■ Fostering greater awareness of data protection and freedom of information in Jersey, and building the JOIC’s brand and reputation internationally. Show less

    • Canada
    • IT Services and IT Consulting
    • Data Protection & Digital Lead, Senior Legal Advisor
      • Oct 2021 - Present

      Leading the Data Protection & Digital Practice for Milieu Consulting SRL, an independent private sector consultancy committed to serving the public interest. • Contributing to Milieu’s strategic vision to provide analytical rigour and creative solutions to the most complex policy and regulatory problems facing institutions and policy-makers. • Leading the Data Protection & Digital Practice at Milieu, providing strategic direction, leadership and management of a growing team of expert researchers and multi-million Euro budget. • Managing complex research and analysis projects at the cutting edge of Digital Regulation, for clients including EU institutions and agencies. • Supporting, mentoring and training junior staff in areas of Data Protection & Digital regulation and policy. • Conceptualising, writing and managing complex research proposals and reports, working hand-in-hand with clients including regulators and policy-makers to produce insightful, actionable and meaningful solutions to complex regulatory and policy challenges. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Director, Senior Counsel, Privacy & Data Protection, Middle East & Africa
      • Jul 2018 - Sep 2021

      Leading Privacy & Data Protection for global fintech giant in Middle East & Africa, through thought leadership, legal advice, and programme management, design and implementation. • Developing, executing and managing region-wide privacy programme for 78 jurisdictions, including training, thought leadership and impact assessment, as part of broader, globally-dispersed team. • Providing expert legal advice in data governance and privacy, with particular interest in developing artificial intelligence, big data analytics and emerging technology. • Acting as subject expert to governments across the region on new legislation and privacy initiatives, ensuring international standards are maintained through independent, practical support on legal development of several major economies. • Developing award-wining cutting-edge technology as part of project teams, including data exploitation for commercial, humanitarian and government purposes. • Recipient of Law, Franchise & Integrity Leadership Award 2019, for leadership in supporting legislative development in Sub-Saharan Africa. Show less

    • Group Data Privacy Manager
      • Oct 2014 - Jul 2018

      Head of Data Privacy for diversified global aviation and travel group, including loyalty programmes, marketing and data analytics functions. • Brought Group into compliance with Privacy laws, regulation and culture, avoiding fines of potentially $400 million. • Designed and implemented major compliance programme for group’s 24 companies, including managing project for global GDPR implementation by May 2018 deadline. • Standardised data collection and handling systems/processes alongside Information Security and Risk Management functions. • Managed team of 3 permanent and several consultancy staff. • Represented Group at international privacy and industry conferences. • Focused Privacy efforts on obtaining and maintaining Board-level support, through use of enterprise risk management tools to enable Board-level understanding and support. Show less

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Senior Legal Advisor
      • Mar 2013 - Oct 2014

      Mentored and advised four-star Afghan General, achieving major institutional reforms. Advised UK Government & International Military on International Law, including intelligence and data exploitation. Helped re-build Afghan legal code and institutions. • Advised Afghan security and justice sector institutions on data management, exploitation and processing; including designing & building technical solutions to institutional data problems. • Designed organisational reform programme to modernise Afghan institution. Analysed operational weaknesses, secured international funding and led a multi-specialism and multi-cultural team of 4 staff to implement reform programme. • Monitored and minimised expenditure in line with a budget of £150,000. • Recipient of Civilian Service Medal (Afghanistan) and awarded Certificate of Appreciation (Attorney General Afghanistan) for reforms achieved within Afghanistan's National Anti-Terrorism Prosecution Directorate. • Negotiated multi-national agreements on contentious issues of national sovereignty and international law, including between nations and international organisations, representing UK Government. • Assisted Afghan government in drafting new legislation, including new Criminal Code. Show less

    • Lawyer: Data, Privacy & Technology
      • Apr 2009 - Mar 2013

      Recruited within this non-departmental public body of the UK Government to advise on Data, Privacy and Technology law whilst managing and mentoring junior staff; influenced & negotiated with diverse stakeholders on cross-government data management projects. The Serious Organised Crime Agency (SOCA) was replaced by the National Crime Agency (NCA) in 2013. • Advised Operational & Policy teams on intelligence, cybercrime & privacy matters relating to serious crime & counter-terrorism. Supported cyber, covert technology and intelligence units with advice & training, including real-time, threat-to-life situations in UK and internationally. • Contributed to new Privacy & Telecommunications legislation; advised Ministers & Senior Officials on domestic, European & international data privacy law, including Prime Minister in high-profile cases. • Represented UK Government in international cybercrime and telecommunications forums; negotiated international agreements on privacy & intelligence-sharing. • Advised Board on procurement risks & compliance of new technology. Innovated cutting-edge approaches to data-sharing & collection. Show less

    • Professional Training and Coaching
    • 1 - 100 Employee
    • Early Career Summary: Criminal & Regulatory Barrister
      • Sep 2006 - Apr 2009

      Provided advocacy and advisory skills in Crown and Magistrates’ Court proceedings. Litigated cybercrime and internet offences, fraud cases, and dealt with complex legal arguments in confiscation proceedings valuing over £600,000. • Prepared legal research for UK Law Commission in expert evidence and advice for senior counsel on new areas of law and complex issues, including cross-jurisdictional issues and criminal liability of corporations. • Junior Counsel in major prosecutions, including multi-defendant murder and fraud trials. Show less

Education

  • University of Oxford
    Executive Masters of Business Administration, Distinction
    2018 - 2019
  • Queen Mary University of London
    Master of Laws (LLM), Computer & Communications Law
    2010 - 2012
  • University of Cambridge
    MA (Cantab), English
    2001 - 2004
  • BPP Law School
    Bar of England & Wales, (Common Professional Examination, Bar Vocational Course)
    2004 - 2006

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